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Admin-Ulaman Eco Luxury Resort Bali, General Manager di Ulaman Eco Luxury Retreat, merespons ulasan ini
Ditanggapi 14 Feb 2024
Dear Illaki1
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations on your recent visit.
We understand your disappointment regarding the condition of the bamboo structures and any inconsistencies with our online content. We will certainly take your comments into consideration to ensure better alignment in the future.
Regarding your concerns about parking availability and your expectations regarding our amenities, we apologize for any inconvenience caused. We continuously work to enhance the overall guest experience, and your feedback will be invaluable in this process.
Best Regards, Ulaman Team
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.