Untuk penyajian sarapan, bisa lebih diperhatikan lagi untuk persiapannya agar sarapan sudah siap sesuai jam yang diminta oleh tamu. Jadi jika tamu minta disiapkan jam berapa, mohon sarapan disiapkan sesuai jam yg diminta, jika memang ada kendala sehingga sarapan tidak bisa siap sesuai permintaan tamu, bisa memberikan informasi kepada tamu. TerimakasihSelengkapnya
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Handuk muka hanya ada di hari pertama , setelah kamar di bersihkan tidak dikasi lagi
Kasur dan sprei tidak diganti. Penataan ulang kasir kurang rapih
Kamar tidak dibersihkan sempurna (balkon tidak bersihkan bahkan piring bekas makan pribadi tidak di clean up sampai sore di depan kamar
Dear zidzulkarnaen2021,
I would like to thank you for sparing your time to bringing your stay experience to my attention. Allow me to express my sincere apology for the inconvenience you had. Guest satisfaction is our utmost priority and I feel regret we have let the service down especially on the hotel facility. I have discussed these valuable comments with the departments concerned to ensure such situations will not re-occur in the future. Do let me know directly to gm.seminyak@jambuluwuk.com for your upcoming visit and I will ensure your stay to be a great holiday escape.
Best Regards
Made Sriasih
General Manager - Jambuluwuk Oceano Seminyak Hotel.
Suka samaa tempatnya ada beberapa spot foto terutama bagian lobby dan pool itu kerenn untuk foto-foto. Well I got bunchhhh of photos hahhaha. VIbesnya juga enjoy, cukup bisa calming gitu lah.. Cocok untuk refreshing
Dear dwadalia,
Greeting from Jambuluwuk Oceano Seminyak Hotel!
Thank you for taking the time to write this review of our resort and it was our pleasure to host you and to ensure that you enjoyed every moment of your stay with us. We will improve and send your concern to our management to provide a better facility.
Do let me know directly to gm.seminyak@jambuluwuk.com for your upcoming visit and I will ensure your stay to be a great holiday escape.
We look forward to welcoming you again soon. HAPPY NEW YEAR 2021!
Best Regards
Made Sriasih
General Manager -Jambuluwuk Oceano Seminyak Hotel.
untuk breakfast nya, semua makanan yang disajikan tidak enak dan tidak higienis , contoh pada sayur yang disajikan masih ada ulatnya, terus lift dari parkiran mobil dibasement sampe dengan di receptionist tidak dihidupkan oleh pihak hotel, jadi harus jalan kaki dari basement smpe dengan receptionist
Dear Brahmastrareza,
I would like to thank you for sparing your time to bringing your stay experience to my attention. Allow me to express my sincere apology for the inconvenience you had. Guest satisfaction is our utmost priority at Jambuluwuk and I feel regret we have let you down especially on the hotel area and breakfast issue. During Pandemic situation lift at baseman active 25th December 2020-3rd January 2021, for breakfast serving with buffet using a high standard of Health Protocol to reduce spread the Virus to our guest and staff. Do let me know directly to gm.seminyak@jambuluwuk.com for your upcoming visit and I will ensure your stay to be a great holiday escape. Once again thank you very much for your visit to Bali, Happy New Year 2021.
Best Regards
Made Sriasih
General Manager - Jambuluwuk Oceano Seminyak Hotel
Family trip sama keluarga semua, hotel bintang 5 ok banget, kamar bersih bgt...nice to meet you mbak vina, staff ramah seneng bisa main di kids club sama mama dan adik, semoga next trip bisa main di jambuluwuk lagi, sukses terus buat jambuluwuk
Dear Mba Anshellaa,
Warmest Greetings from Jambuuwuk Oceano Oceano Seminyak Hotel, Bali!
I am very thrilled to read the kind review that you had such a memorable stay with us. All of us work very hard to make the guest have the most memorable stay during their holiday with us. Thank you for choosing us as your holiday destination in this part of the world and really look forward to your return at soonest. I will send your regards to my executive housekeeper , Ibu Vina.
Do let me know directly to gm.seminyak@jambuluwuk.com for your upcoming visit and I will ensure your stay to be a great holiday escape.
Wishing you HAPPY NEW YEAR 2020!
Best Regards
Made Sriasih
General Manager Jambuluwuk Oceano Seminyak Hotel,Bali!
Kamarnya ok banget, bersih, pelayan team nya bagus dan ramah. Fasilitas hotel bagus dan lengkap teritama fasilitas untuk anak anak..suka banget, thank to pak yoga room boy dan mbak vina salam kenal....
Dear Ibu Lindadidii,
Warmest Greetings from Jambuuwuk Oceano Oceano Seminyak Hotel,Bali!
I am thrilled to read the kind review that you had such a memorable stay with us. All of us work very hard to make the guest have the most memorable stay during their holiday with us. Thank you for choosing us as your holiday destination in this part of the world and really look forward to your return at soonest.
Do let me know directly to gm.seminyak@jambuluwuk.com for your upcoming visit and I will ensure your stay to be a great holiday escape. I will send your regards to my staff Vina and Yoga.
HAPPY NEW YEAR 2020!
Best Regards
Made Sriasih
General Manager Jambuluwuk Oceano Seminyak Hotel,Bali!
