No beach, cargo carriers all over the... - Sea Breeze Candidasa

Dear Value Guest!

Thank you for sharing your experience event just short your stay in Sea Breeze Candidasa , unfortunately you left before stay event one night only from your booking 3 night,
1. First is not our clarify in fact our resort is not 4 star, we are bungalow, I think you are out expectation as I know in Bali there was 2 Sea Breeze property one in Candidasa one in Kuta .
2. Second Our web real in picture you were booking for wooden chalet which is lower type , as you know wooden house with concept romantic lighting, is not dark and also we provide extra lighting at the room if customer fell dark and if you said moldy and smell totally is out from your expectation as you know we have Deluxe ocean front absolutely nice and big room with panoramic atmosphere of course with extra money for upgrade.
3.Third regarding beach you right we do not have long beach as like Sanur or kuta we have small beach on the corner of our resort as you seen is nice beach for snorkeling with plenty colour fish and but for chill out looking nice beach the only drive 20 minute to Virgin Beach it was amazing beach in Candidasa and also we have bloolagoon and bias tugel beach.

IMPORTUNATELY TO BAD YOU MISSED ALL THIS BEFORE WE GET THE CHANCE TO PROVIDE OUR SERVICE
so, you cannot judge from only by side , and we can conclude that this is just a feeling of excessive your disappointment, because you want to get a refund money from your room payment, sorry, our website has shown photos and facilities in accordance with the original , and if we can suggest to you for the next, please look and searching much more in depth when you want to book a room and also in more detail see the policy of an agreement , on this case you made booked is clearly non-refundable, so why you ask your money back, is this our fault? no I think this reverse is purely your fault , we have some promotion booking to make flexible for customer with your own decide .

To be honestly thank you for your great note , we will concern to reacting to do better service on future , I do personally look forward to welcoming you back and I sincerely hope that I would have another chance to recover your intuition over , thank and have a great time.

Kind regard
Bagus & Team