Tempatnya bagus. Makanan masih ok karna steaknya dingin. Pelayan nya ramah akan tetapi sangat lambat saya minta menu dari jam 7 sampai jam 10 tidak ada. Saya menunggu lama untuk makanan dan pelayanannya parah sekali.
Sangat disayangkan untuk restoran di hotel sekelas hilton pengalaman buruk.
Dear Nico S
We apologize we were not able to provide you with the quality of service you deserve. This is uncharacteristic of our hotel and staff, and we are always looking ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have rewarding experience. Thank you again for the feedback and we hope you will consider staying with us again.
Best regards
Oki Yanto
Director of Operations
8-12 dari 326 ulasan
Stafnya sopan dan ramah,sesuai dengan standart *5...menjelaskan dengan rinci oleh andreas santoso
Laksa udangnya,sayah suka,salah satu makanan fav saya....rasa sama dengan di singapur...
heheheee
Buat waitresnya sandy Dan angga melayani dengan baik..
Overall kita puas..
Dear Okky sari
Thank you for taking moment to share your experience.
I am glad to hear that you enjoyed your dinner at Purnawarman restaurant and our team made you feel difference. I will share to Andreas, Sandy and Angga for excellent service to you.
Look forward to welcome you back to Purnawarman restaurant in other occasion soonest.
Best regards
Oki Yanto
Director of Operations
Saya nginap (Kamar 920) dan breakfast di Hilton Hotel sudah 3x, dan sejauh ini kesan saya untuk hidangan menu makanan memang biasa saja untuk harga charge breakfast yang tergolong mahal, tidak wow namun masih kinda oke, kalau ada yg bisa bikin saya bilang breakfast nya enak, yah itu cuma kopinya yang menurut saya amazing, thanks to Mas Hendi Lesmana, barista yang bikinin saya dan keluarga saya kopinya.
For foreigner : don't expect the bacon that much (i mean it). The coffee's good.
Rating : 2/5 => 3/5 (because coffee)
Dear Dennis
Thank you for taking a moment to share your recent experience with us. I am very sorry that you we're unhappy with the breakfast and we appreciate that you share your impression. Regarding the breakfast item which you felt below expectation, could you be so kind to share what item that you feel need to improve? We would greatly appreciate it.
Hope to have the opportunity of welcoming you back with us again soon.
Best
Oki
Saya berserta keluarga romantic dinner di Hilton, tepatnya di Purnawarman Resto.
Makanannya sangat enak, desain meja juga bagus sekali.
Tim yang melayani saya juga sangat baik, ramah, dan profesional. Mereka adalah Bpk. Wisnu, bpk. Bowo, bpk. Albert dan Chef Gegep.
Saya sangat berterimakasih pada mereka yg membuayt romatic dinner kami berjalan dengan sempurna. Kami sekeluarga puas 100%.
Thanks Hilton!
Dear P9645BDbrane
Thank you for taking moment to share your romantic dinner at Purnawarman Restarurant recently. I am glad to hear that you found a satisfaction on your special occasion. And also I delighted that our team made you feel difference and definitely will share to them.
We look forward to welcome you back to have another dine experience in the not too distant future.
Best
Oki
Kami menginap untuk honemoon, dan kami sangat puas dengan pelayanan hotel ini.
Waktu masuk kamar sudah di beri swan towel di bed dan mendapatkan cake juga
Ketika kami breakfast, kami di serve dengan baik oleh mba Debby
Lalu kami di beri cake lagi dari team FB.. terimakasih untuk semua pelayanan nya.. akan sangat berkesan untuk kami
Dear Wulansari P,
Delighted our team made a special moment truly memorable!
Wishing you another great meal experience with us again soon.
Best,
Kevin
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