pelayanan yg sangat memuaskan, sesuai dengan prokes di masa pandemi. menu di restoran nya enak, banyak varian. kamar nya nyaman. service nya sangat baik. proses check in berjalan cepat dan lancar. terima kasihSelengkapnya
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Saya menginap disana selama 5 hari 4 malam, saat anak saya ulang tahun..pihak hotel sangat tanggap dan sangat perduli menanyakan nama dan usia anak saya..ternyata mereka menyiapkan kejutan kue tart kecil komplit dengan tulisan dan lilin nya..kejuatan diantar kekamar langsung ..
Saya ambil paket menginap tanpa breakfast..memang tujuan saya agar bisa kuliner di Bandung dari mulai sarapan sampai makan malam..ternyata kami diberikan paket makan secara gratis bahkan sampai diantarkan ke kamar...dan makanannya untuk 2 pack...banyak sekali...
Di hari terakhir menginap-pun..kami mendapat harga kamar yang sangat spesial...
Ouw iya ada lagi..saat anak saya renang...ada seorang pegawai hotel menawarkan paket coffee break all u can eat and drink...mereka benar2 memperlakukan kami sangat baik..banyak sekali compliments yg kami dapatkan disana...pokoknya pengalaman menginap di The Papandayan..sangat2 ruarrr biasa menyenangkan dan memuaskan ...
Gak nyesel extend terus disana...
Dear Monicafellia,
Thank you for your kind words and 5-star review!
We are truly grateful for your amazing sharing of your stay experience and glad to know that you have made the most of our convenient location.
The staff service and facilities of our hotel are the favorite features among our guests and we are glad you loved it.
Your compliment is indeed a huge encouragement for our associates, definitely we will share your kind words with the team as recognition for their devotion to service excellence.
We look forward to welcoming you back to our hotel in the future.
Regards,
Bobby Renaldi
General Manager
Pengalaman menginap di the papandayan hotel sangat mengesankan. Pelayanannya memuaskan, fasilitas lengkap, makanan di restaurantnya pun enak. Staff disini sangat ramah dan sangat membantu terutama Dita di front desk. Tingkatkan terus.
Dear Hendrajpurba,
Thank you for sharing your feedback regarding your experience at The Papandayan.
We are thrilled that you enjoyed our product and facilities as well as the staff genuine hospitality during your stay at our hotel.
I’ll be sure to share your comments with the rest of the team that those works is paid off with your positive review so they are motivated to always maintain a good standard of service to our guests.
We hope to see you back at The Papandayan Hotel very soon!
Regards,
Bobby Renaldi
General Manager
Pelayanannya sangat bagus, kamarnya ok, staffnya sangat ramah, semuanya sudah sangat baik, fasilitasnya lengkap, restaurantnya juga menyediakan makanan yang bervatiatif, terimakasih banyak kang jajang dan mba dita yang sudah memberikan pelayanan yang sangat baik. Great!
Dear 854anasl,
We are truly grateful for your warm compliments and we are always honored to be your home away from home.
We will definitely share your kind words with the team as recognition of their dedication to service excellence.
Your compliment is a huge encouragement for our associates and we very much look forward to welcoming your return in the near future.
Regards,
Bobby Renaldi
General Manager
Pengalaman yang sangat menyenangkan ketika pertama kali menyempatkan staycation di the papandayan hotel. Begitu tiba disambut dengan staf hotel yang ramah dan informatif serta proses check in yang singkat.
Sore hari sambil menikmati angin sore, ditemani dengan pemandangan indah di tropical garden dan angin segar di sekitar pool.
Kamar yang nyaman juga membuat waktu istirahat menjadi lebih berkualitas.
Menu breakfast sangat bervariasi dan pelayanan sangat memuaskan
Terima kasih the papandayan memberi pengalaman baru dan tidak terlupakan.
Special thanks to mas firman staf di restoran dan mba dita di bagian front office atas keramahannya.
See u soon..
Dear Indobrotherland,,
We are truly grateful for your warm compliments and we are always honored to be your home away from home.
We will definitely share your kind words with the team as recognition of their dedication to service excellence.
Your compliment is a huge encouragement for our associates and we very much look forward to welcoming your return in the near future.
Regards,
Bobby Renaldi
General Manager
Rencana liburan yang tertunda karena covid 19 akhirnya terealisasikan bulan Januari, sangat mengapresiasi the papandayan hotel yang masih tetap mempertahankan pelayanan dan tetap menjaga kualitas hotel walaupun dengan harga yang menyesuaikan keadaan. Dengan covid 19 ini tetap semangat dan pertahankan! Staff yang melayani dengan informatif dan komunikatif disini sangat saya hargai, terimakasih khususnya kepada mas fauzy di reception dan mas ridwan di restaurant.
Dear Pempi,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
The safety of our guests, team members and partner is a top priority and we have taken the step of precautionary measures against various types of viruses in all aspects and we are glad that you noticed.
Again, thank you for taking the time to review our business!
Looking forward to welcome you back at The Papandayan Hotel.
Regards,
Bobby Renaldi
General Manager
