perdana inap di sini,biasa nya di sofitel atau westin.saya suka salsa verde.ada live band yang mendatangin tiap meja dan kita bisa request lagu.garden nya luas dan rumput nya lebat.menu sarapan enak.pilihan menu tidak sebanyak sebelum pandemic,tapi uda lebih dari cukupSelengkapnya
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Nginep 2mlm di Grand Hyatt Nusa Dua tuh enak loh..adeeemm suasananya..kebetulan kmr kita ada balkon yg menghadap kolam ikan yg rindang bgt pohonnya..ada tambahan sofa bed pula buat anak2..sarapannya jg oke..restonya jg dikelilingi kolam ikan..kebetulan kita ketemu pak Moris managernya disana..ramah bgt org nya..sgt membantu & informatif sekali..next kita mau balik lg deh nginep disini..😍😍
Dear Adereyzal,
Thank you for sharing your review of Grand Hyatt Bali.
We really appreciate you noting the attentive service of Pak Moris. Thank you for mentioning how much you enjoyed the calm atmosphere during your stay with us.
We hope you and your loved ones will visit us many times in the future and allow us to create more memories.
Best regards,
Amrit Gurung
Hotel Manager
Pelayanan check in yang kurang responsesif, saya hendak upgrade kamar tidak jadi karena pelayanan yang begitu lambat. Pelayanan untuk room service juga begitu, kami membawa barang sendiri ke kamar karena yang begitu lama.
Dear Handyipit,
Greetings from Grand Hyatt Bali and thank you for sharing your review.
We are sorry to hear your less than satisfactory experience with us, particularly the inconvenience that you had on your check-in process and during luggage pickup.
Once again, our sincere apology for the shortfalls. While we understand that we would not able to change the experience you have had, we would like to be given another opportunity to redeem ourselves should you decide to visit us again in the future.
Looking forward to welcoming you back in our hotel.
Sincerely,
Amrit Gurung
Hotel Manager
Sangat nyaman dan relax selama menginap, tidak perlu kawatir tentang kebersihan karena dari kamar sampai taman sangat bersih dan tertata rapi, semua staff sangat ramah dan helpfull. Sungguh pengalaman menginap yg luar biasa dan menyenangkan. Harus kembali lagi 🙂
Dear ursulafirefly25,
Greetings from Grand Hyatt Bali!
Thank you for taking your valuable time to share your review.
We are delighted to hear that you had a wonderful stay with us. Thank you for your kind remarks regarding our caring and helpful colleagues and clean facilities. Your compliments are not only rewarding but also encouraging.
I look forward to the pleasure of welcoming you and your family back again and hope we will have the opportunity of creating more memories.
Sincerely,
Amrit Gurung
Hotel Manager
Hotel tua tapi sangat bagus di nusadua, harga makanan dan minuman yang standar, kualitas pelayanan sangat baik. Dari front officer sampai pelayan di kolam sangat ramah dan helpfull.
Kamar bersih, fasilitas bagus dan semua sangat baik. Yang minus dan harus diperhatikan management adalah mengatur pedagang asongan di belakang hotel dipinggir pantai. Mereka sangat mengganggu saya harus menolak mereka berulang ulang dengan ramah. Bahkan ramah pun mereka bisa mengomel jika kita tidak membeli. Saya tidur di kursi pantai pun mereka ga segan membangunkan dan menawarkan lukisan. 2 hari berturut saya dibangunkan tidur untuk menawarkan lukisan yang saya tolak baik2 tetap merengek untuk di beli. Sungguh mengesalkan sekali. Semoga hotel membaca ini karena ini sangat mengganggu kenyamanan. Terimakasih
Dear Kelerengkecil,
Greetings from Grand Hyatt Bali.
Thank you for choosing Grand Hyatt Bali and sharing your review. I'm delighted to learn that you enjoyed resort facilities and most importantly the genuine care & service of our colleagues.
I sincerely apologize for the experience you encountered on the beach. Your feedback has been shared with our team and the independent third-party entity that oversees the vendors on the beach and appropriate steps are taken to ensure similar experiences do not occur again.
Again, thank you very much for your time and feedback. We look forward to an opportunity to welcome you back soon.
Best regards,
Amrit Gurung
Hotel Manager
Kebersihan dan pelayanan staff sangat baik. Menu brakfast cukup lengkap (mengingat situasi pandemi). Pantai bersih, sangat nyaman dan dirawat dengan baik. King size menggunakan 2 double bed yg digabung. AC kurang dingin. Sering muncul semut. Jarak lobby ke kamar cukup jauh dan harus berjalan kaki.
Dear vigongbabi,
Thank you for taking the time to share your feedback on TripAdvisor. We are glad to know that your overall stay was comfortable as expected and appreciate your constructive comments regarding some aspects that we could improve upon.
I thank you for choosing the Grand Hyatt Bali. If we do have the opportunity, it would be a pleasure to personally welcome you back.
Warm Regards,
Amrit Gurung
Hotel Manager
