Pemandangan dari kamar sangat indah, ruangan bersih dan luas, pelayanan ramah, breakfast sangat enak dan banyak pilihan. Terdapat kolam renang yang luas dan sangat cocok untuk anak-anak. Namun hati-hati, banyak monyet Selengkapnya
RitzCarlton.com
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Sangat recomended, hotel bagus, nyaman. Dan sangat ok sekali untuk kebersihannya...... Para petugas ramah, mulai dari saya check in hingga saya check out. Fasilitas juga lengkap. .... Semoga bisa berkunjung kembali kesini dengan keluarga....
Dear RegineN79,
Greetings from Hilton Bali Resort!
Thank you for sharing the wonderful compliments about your recent stay experience at Hilton Bali Resort. We are pleased to read that you enjoyed our facilities and friendly services.
We are really looking forward to welcoming you and your family back in the near future.
Kind Regards,
Amit Sakhrani
General Manager
Pelayanan OK, mulai dr check in sampai check out.
2 malam di sana sangat puas. Cuma breakfast nya hari pertama dan kedua sama.. tp enak2 kok..
kebersihan OK.
Dr awal datang udah dijelaskan semua sampai detail.
Puas sekali
Dear fennyubya08,
Greetings from Hilton Bali Resort!
Thank you for sharing your wonderful review and compliments about the service and cleanliness during your recent stay with us. It was our pleasure to be of service to you. We are looking forward to welcoming you back soon to our resort when the opportunity comes.
Kind Regards,
Amit Sakhrani
General Manager
Hotel yg sangat family friendly cocok banget utk family holiday. Pesan kamar yg cliff tower request yg double single bed. Kasur single nya cukup leluasa untuk 2 orang dewasa ngga berasa sempit banget gitu. Untuk anak2 ku yg umur 9 & 12th juga enak. Kalo punya anak under 5 bisa muat bertiga mungkin hehe
Dari awal datang semua staff sangat membantu dan sangat ramah.. staff nya ngga terlalu banyak due to pandemic , tapi tetep cepat, sigap n ramah dalam pelayanan
Tower yg dibuka sampe akhir juni nanti cuma yg cliff tower.. di e commerce pilih yg garden view ajah. Tower yg satunya buka nya juli nanti rencana nya. Dan ambil yg paketan sama breakfast nya yaah gaakan kecewa sih insyallah krn bener2 se-mu-a makanan nya enaaaaaaaaak!!! (Walau ga makan semuanya sih tapi mostly yg kucoba tuh enak ) untuk kids tambahan nya 100rb per anak.
Pool nya enak klo mau yg sepi jalan aja ke kiri nyebrangin jembatan ada pool depan gym itu sepi bgt gaada yg brenangin. Yg rame sand pool nya.
Intinya happy banget stay disini anak2 seneng banget n minta kesini lg next trip . Oh yaa klo mau brenang di laut disarankan pakai beach shoes yah krn lumayan banyak karang nya di pinggir2 lumayan bikin lecet
Dear subibabe,
Greetings from Hilton Bali Resort!
Thank you for taking the time to write your detailed review of your recent family holiday at Hilton Bali Resort. We are glad to learn that you enjoyed the overall stay experience with us, especially with our room, friendly staff, breakfast and the pool facilities. It was our pleasure to be of service to you.
We look forward to having the opportunity to welcome you and your family back to enjoy all that our resort has to offer.
Until your next visit.
Kind Regards,
Amit Sakhrani
General Manager
Booked by aplikasi online travel agent dg klik pilihan room type KING Clifftower, saat checkin dibantu receptionist an. Ibu Clarisa menyampaikan full utk king karena pesan lewat aplikasi tdk dijamin bisa dipenuhi hotel, tanpa memberi solusi misalnya bgmn jika kami carikan kmr lain tp ada additional charge, jika disampaikan baik pasti akan tersampaikan baik pula olh tamu. Baru stlh kami akan cancel saja bookingan yg sdh kami bayar dg balik badan pulang, baru dibilang akan kami usahakan mhn ditunggu (sygnya tdk disampaikan di awal). Akhirnya memang kami diberikan upgrade ke kmr KING lainnya tanpa add charge, jika saja tdk ada kejadian dg receptionist tsb, sy akan memberikan rate 8 at least. please touch your local guest by heart, bukan dg sikap tdk humanis, krn receptionis adlh 1st impression yg ditemui guest n mewakili Hilton keseluruhan. Thank you Hilton
Dear tili2021
Thank you for sharing your feedback and experience while recently staying with us.
I was disappointed to find that you were not completely satisfied with your recent stay. Please accept my sincere apologies for the unexpected encounter you described with our room and facilities.
Kind Regards,
Amit Sakhrani
General Manager
Hotel yang sangat menyenangkan, nyaman dan bersih. Pelayanannya baik dan bagus. Anak2 sangat suka apalagi kolam renangnya ada seluncurnya, bola basket, voli air, dan ada tenis meja juga. Makanannya jg enak. Pantainya juga bagus dan bersih. Recomended bnget deh
Thank you for taking the time to share your recent experience in Hilton Bali Resort and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.
Kind Regards,
Amit Sakhrani
General Manager
