Chef Alexander chang memikat hati kami dengan babi kecap yg super enak. Sangat tersanjung dengan beliau karena di masakkan secara khusus hanya buat kami. Hanya kali ini ketemu hotel yg pelayanannya benar2 berasa Raja. Kalau ada ke hotel ini jangan lewatkan menu 1 ini. Respec chef👏🏻Selengkapnya
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Alexander Chang, Head Chef of The Laguna benar-benar super, makanan mulai breakfast, lunch dan dinner semua enak. Very recommended hotel. Terima kasih sudah memasak khusus untuk kami, babi kecapnya luar biasa.
Dear Mereka37,
Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!
Thank you for having chosen us as your preference stay.
We are glad to hear that you enjoyed the food, service, and facilities catered by our team members including Chef Alex.
We look forward to welcoming you back in the nearest future.
Kind regards,
Lucia Liu
General Manager
- Hotel yang dipenuhi pohon dan suasana damai. Kita dapat melihat banyak tupai, burung burung dan mendengan suara nya yang menenangkan pikiran.
- Sarapan pagi yang menyenangkan, banyak macam menu makanan yang disajikan dengan rasa enak.
Pelayanan dari semua pramusaji yang ramah penuh perhatian, terutama pramusaji bernama Novan.
Terimakasih khusus pada Novan yang telah melayani kami dengan baik dan sabar.
- Makan malam yang membuat senang dan bahagia, terimakasih chef Komang Artama nasi goreng buatan mu enak dan pramusaji Wira yang melayani kami dengan baik dan sabar.
Dear RahadyanRachman,
Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!
Thank you for having chosen us as your preference stay during recent Bali trip, it is a true delight to be able to host you at The Laguna.
Your positive feedback are greatly appreciated, and it will be shared to the entire team including Novan, Chef Komang, and Wira as I believe it would make them feel appreciated. We are pleased to know you have had a wonderful experience during your stay.
Certainly, look forward to welcoming you back in the nearest future.
Kind regards,
Lucia Liu
General Manager
hotel yg bagus dan bersih recomended ketika ada di bali pelaynan ramah makanannya enak staffnya banyak yg ramah proses cekin yg mudah dan proses cek out yg cepat pengalaman yang luar bisa menginap di hotel ini
Dear Wander45074574813,
Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!
Thank you for having chosen to stay at The Laguna recently and sharing your positive feedback on TripAdvisor.
We are pleased to learn that you have a wonderful experience during your stay and that we contributed in some small way to make your stay at The Laguna Resort & Spa a pleasant and memorable one.
We certainly look forward for your return visit in the nearest future.
Kind regards,
Lucia Liu
General Manager
Luar biasa, pengalaman menginap yang terbaik. Staff yang sangat responsif, touching n melting our heart. Special thanks untuk Pak Tom, Bu Dian, Pak Suka, Bpk yang di swimming pool, kalian superb banget. Juga untuk semua staff yang laen. Makasih banyak ya, liburan yang sangat berkesan. Pelayanan yang sangat hangat dan ramah. Dari awal check in sampai check out. Ahh luar biasa nya hotel ini.
Breakfast nya enak banget loh di Arwana Resto. Suka banget.
Activity movie under the stars nya keren.
Bikin kangen deh sama the laguna luxury hotel.
Thank you.
Dear Teni W,
Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!
We would like to thank you for choosing The Laguna as your preferred resort during Bali holiday and we even more happy by received your excellent comment in regards to excellent service delivered by our team namely Pak Tom, Ibu Dian, Pak Suka and our team at Recreation. We are very proud to our team member as really delivered the luxury service as promised.
Your comment has been shared to all associates and they are very happy.
On behalf of Laguna family, we look forward to welcoming you back in the near future to create another memorable holiday experience with us.
Until then, stay stay safe and healthy.
With kind regards,
Lucia Liu
General Manager
Pertama kali menginap di Laguna kami tidak terlalu berekspektasi tinggi mengingat sebelum menginap di Laguna kami menginap di 2 hotel lain yang menyandang bintang 5 dan masuk 20 besar hotel terbaik di bali namun merasakan penurunan standar pelayanan, mungkin karena minimnya tingkat okupansi.
Saat pertama datang petugas depan sudah mengetahui nama saya dan saya diarahkan ke resepsionis villa dimana resepsionis villa dan hotel berbeda. Kami disambut ibu Sri yang sangat ramah dan menjelaskan semua tentang villa. Kamipun diantar oleh bapak saeful yang merupakan butler villa kami. Sesampai dikamar sudah menunggu kue selamat datang dan welcome drink. Kamar yang kami tempati 1 BR Villa dimana hard productnya sangat baik sekali dan hampir tanpa cacat saat saya menginap.
Selama meningap butler baik bapak Saeful maupun bapak Dita sangat membantu kami baik jika ada kebutuhan air mineral ataupun dengan sigap mengantar dan menjemput kami ke restauran dan pantai dengan buggy. Bahkan bapak Heru selaku manager villa juga tidak segan membantu kami selama menginap. Dari segi soft product sangat baik sekali.
Kemudian untuk makanan saat sarapan disajikan ala carte dengan menu yang tidak terlalu banyak, tapi bisa kami maklumi mengingat saat kami menginap sedang era COVID. Makanan enak namun jika menginap lebih dari 3 hari kemungkinan akan bosan dengan makanannya, tapi untungnya kami hanya menginap 2 malam jadi tidak bosan. Kami juga mendapatkan floating breakfast 1x saat menginap disini.
Kami juga mencoba sunday brunch di hotel ini, makanan enak dan sangat nyaman sekali membawa anak karena anak kami diberikan perlengkapan mewarnai oleh ibu puji sehingga anak kami senang mewarnai dan kami tenang menyantap sunday brunch sebelum pindah ke hotel lain.
7 hari setelah stay pertama kami kembali lagi ke hotel ini dan mendapatkan pengalaman serupa.
Dear ayostaycation,
Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!
Thank you for having chosen The Laguna Resort & Spa, Nusa Dua Bali as preference stay during “New Normal”. It is a true delighted that we were able to host you and your family at our Paradise Island, Bali!
We do our utmost to ensure our valued guest pampered with the product and services we offer and with this feedback its shows that we are on the right track.
Also, thank you for recognizing the comfort villa, great cuisine, resort’s facilities, cleanliness and service delivered by our team especially Sri, Saeful, Heru and Dita.
We are grateful for your high rating as they are an encouragement for our team to continuously deliver a true luxury experience to our esteemed guests. We strive to give the best service and create memorable moments for our guests during their stay and going through your comment make us believe that we achieved this goal.
We look forward to welcoming you and family back in the near future to create more memorable experience and please feel free to contact us to arrange your booking.
With kind regards,
Lucia Liu
General Manager
