The laguna hotel sendiri pelayanannya sangat baik dan ramah, cek-in cepat serta free cocktail waktu aku menginap kemarin kamarnya bagus dan nyaman, kolam renangnya juga banyak dan view nya bagus, banyak spot foto, enak banget santai dipinggir kolam renang lalu pesan pizza, pizzanya juga enak, breakfastnya juga semuanya enakSelengkapnya
Booking.com
Melakukan tindakan pencegahanExpedia.comMelakukan tindakan pencegahan
SofitelMelakukan tindakan pencegahan
Saya dan istri datang ke restoran ini dalam keadaan buru-buru, karena sudah 18.45 dan akan menonton DevDan 19.30. Pegawai restoran bertanya pada kami bahwa pesanan lobster dan udang akan selesai 19.15 dan apakah kami tetap mau. Dan ternyata makanan keluar tepat waktu 19.15 dan rasanya mantap!
Dear IrvingAH,
Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!
Thank you for taking your precious time to review us on TripAdvisor.
We are thrilled to learn you have had an enjoyable stay and that we contributed in some small way to make your recent stay at The Laguna Resort & Spa a pleasant and memorable one.
Your excellent review and complimentary words has been shared to the entire team as I believe that they will feel very cherished and inspiring.
Once again, thank you for staying at the Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali and we certainly look forward to welcoming you back to create more memories with us whenever your travels bring you back to Nusa Dua.
With kind regards,
Lucia Liu
General Manager
Biasanya ketika saya masuk ke dalam Hotel berbintang 5, ada kesan keangkuhan yang saya rasakan. Namun The Laguna memberikan kesan yang hangat dan ramah :)
Staff yang sangat suka membantu, ramah dan cekatan. Memang serasa di Bali ketika pertama kali menginjakkan kaki di lobby, di area resort dan bahkan di kamar. Sungguh pengalaman yang tidak terlupakan. 2 Jempol untuk kalian!!
Dear agungward,
Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!
Reading thru your wording made us feel so happy as you have had a wonderful experience thru out your stay.. Thank you for rating the high level of service delivered by our associates. Your compliment have boost our spirit to do even more better for all our guest.
We look forward to seeing you back enjoy the resort and Balinese hospitality whenever your travel plan bring you back to Paradise island.
With my kind regards,
Lucia Liu
General Manager
Hotel yang menyenangkan untuk liburan, tempatnya tenang, pantai nya menyenangkan, kamar nya lengkap kebutuhan nya termasuk mini bar yg lengkap, kolam renang nya bersih dan playful, kopi nya pada saat sarapan enak, memang sayang nya mau kemana mana ya jauh...harus sewa mobil
Dear Sigit S,
Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!
Thank you for staying with us recently and for sharing your wonderful experience thru TripAdvisor page. We are delighted to know that you had a very relaxing and fantastic stay and enjoyed this peaceful resort with beautiful white sandy beach, room with its facilities, cleanliness of pools and the excellent coffee at breakfast.
On behalf of The Laguna team, we look forward to welcoming you in the near future for more enriching stay.
With my best regards,
Lucia Liu
General Manager
Dari beberapa hotel dan resort di Bali, mungkin ini adalah resort terbaik yang pernah kami singgahi. Kami menginap dengan 2 anak usia 5-10 tahun dan kami sangat puas dengan pelayanan, lokasi dan kebersihan dari the Laguna.
Untuk lokasi, the Laguna berlokasi ditempat yang mudah ditemukan, ketika itu kami menggunakan taxi dari airport ke the Laguna dan it cost IDR 150rb. Kami tiba di Laguna pada malam hari dan sudah terkesan dengan penerimaan staff hotel. Biasanya hotel atau resort di Bali suka menomor duakan turis lokal namun disini kami tidak merasakannya. Pelayanan yang diberikan oleh mereka equal and that's why we loved it.
Untuk kamar, untuk kami yang berkeluarga dengan 2 anak, the room super cozy dan spacious, kami mendapatkan super king bed, bahkan kami merasa ini lebih dari super king karena merasa besar sekali. Untuk kamar mandi agak terlalu gelap so kalau improvement buat kami mungkin lighting nya bisa lebih diperhatikan sehingga tidak terlalu remang2 mungkin. :)
But the very best about the Laguna, beside its room, is the BEACH, it super super clean beach. Buat saya ini liburan santai kayak dipantai sambil baca buku dan main air benar-benar bisa terjadi. Anak-anak happy dan ibunya pun super lazy happy.
Untuk breakfast, no comments, karena bila di Bali memang kami super hati-hati terkait dengan makanan non halalnya jadi cuma makanan aman yang kami makan macam roti dan sereal serta buah. So mungkin, tidak bisa memberikan lebih banyak comments on this. Just wondering, kenapa resort mewah dibali tidak memberikan "kekhususan" dalam hal makanan halal non halal ini ya. Hiks, but that's the fact we have to face it.
Overall, saya berikan nilai 9.
Dear indahrung,
Greetings from The Laguna Resort & Spa, Nusa Dua, Bali!
Thank you for staying at our resort recently and it’s pleasing to learn that you have a memorable and enriching experience with us.
Our resort strives to be the ultimate location for peace and relaxation, and this is why guest privacy and overall tranquility is so important to us. Overall, we are happy to know your impression of our resort and the facilities as well as the service we offer was exceptional.
Furthermore, we noted your comment regarding the halal food, which been personally shared to our Executive Chef for his immediate review and improvement.
I hope there will be another chance to host you and your family in the near future and I personally ensure you that your stay will be as memorable as the previous one.
Best regards,
Nizelania Tarini
Assistant Director of Rooms
Thanks for invitation! Dengan suasana pantai yang nyaman dan ditemani alunan musik jazz yang indah, kami pun bisa menikmati suasana Vintage Night Reloaded at KulKul Bar - The Laguna Bali.
Acara sangat recommended!!
Dear Kompas N,
Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!
Thank you for sharing your amazing night at Kul Kul Bar and highlighting the vintage night that brought you to the prohibition era of the 1920s. We are glad you were satisfied with the service that we delivered to you. Your kind words will motivate our team to continuously deliver a true Luxury Collection experience to our esteemed guests.
On behalf of the team, we would like to thank you for visiting us and we hope your nice impression will bring you back to our resort.
With my best regards,
Lucia Liu
General Manager
