Dear 905andriann,
Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta!
Thank you for writing us with a valuable feedback.
I am exceedingly glad that we managed to meet your expectations; service is one of the hallmarks of Hotel Ciputra Jakarta Experience, and we pay utmost attention to every fine detail to ensure that you feel at home while away from home. It is great that you had several interactions with our personable Hotel Ciputra Jakarta staff, including Mr. Heru Setiawan, who took good care of you. Also with the great food and cleanliness in our hotel.
Thank you again for sharing your experience and for your wishing to us. We look forward to the pleasure of welcoming you back again in the near future.
Hospitality Regards,
Michael G. Perdikaris, MBA
Cluster GM at HCJ/HCS and GM HCJ