Kamar sangat nyaman, pelayanan sangat ramah, variasi makanan saat sarapan sangat banyak. Staf Kiki, Dian, Friska, Ilyas, Reni, Kardini dan Kevin sangat membantu saat sarapan. Saat tiba di Lobby sudah dibantu oleh staff hotel, diarahkan Dan dibawakan Koper.
Dear hanggarukyw,
Thank you for sharing your recent experience in our hotel.
We are very happy to know about your appreciation for our service and more, to know that you've had successful meeting and allover pleasant stay with us.
It would be our pleasure hosting you again in another occasion; another rewarding stay awaits.
Best regards,
Mojca Morencic
Guest Experience Director
Setelah 3 hari menginap disini, pengalaman yang sangat memuaskan dan menyenangkan. Makanan nya sangat lengkap dari berbagai negara, pelayanan nya sangat helpfull dan kids friendly. Kebersihan kamar juga bagus. Kemarin saya di kamar premium denga pemandanga kota. Citylight sangat bagus terlihat ketika malam hari. Terutama untuk service consier bellboy Pak Toto Wahyudi. Beliau sangat ramah dan sopan, membantu saya untuk mengambil gambar karena kesusahan. Terimakasih Pak Toto Wahyudi dua jempol untuk bapak! 🤩
Dear Seaside28842678305,
Thank you very much for sharing your recent experience.
We are very happy to know about your rewarding stay with us and your appreciation for our team service.
Thank you for joining us in this occasion. Hopefully we will have another opportunity to welcoming you among us in the next future!
Best regards,
Mojca Morencic
Guest Experience Director
Petugas house keeping Ahmad M , pelayanan ramah , cekatan , bersih Sangat memuaskan, fasilitas kamar sangat nyaman sesuai ekspektasi, pelayanan respon cepat ,sukses selalu hotel grand melia jakarta, recomended. Sukses gran melia jakarta . Hotel bisnis yang selalu jadi idaman
Dear 785agusk,
We are very happy to know about your rewarding stay with us and that our team succeeded in reassuring you all the well deserved comfort.
Thank you for your visit and for recommending us.
We do hope to have more opportunities to hosting you in the future.
Best regards,
Mojca Morencic
Guest Experience Director
Hotel nya bagus dan sangat lengkap, makanannya enak semua, pelayanan sangat baik house keeping nya good job yg membersihkan mas ahmad. Senang sekali menginap hotel ini. Sukses selalu gran melia jakarta , recommend this hotel. Good services
Dear 297sushilm,
Thank you for taking the time to share your recent experience in our hotel.
We are very happy to know that our team succeeded in providing you all the well-deserved comfort which made your stay most pleasant.
Thank you for choosing and recommending us.
Hoping to have soon another opportunity to hosting you!
Best regards.
Mojca Morencic
Guest Experience Director
Gran Melia selalu jadi pilihan dan udah sering untuk menginap disini dari pertama tahun 2009 untuk urusan kantor, service excellent yang selalu ditingkatkan. Terima kasih buat Pa Toto yang udah memeriksa kondisi kelengkapan di kamar. Kamar cukup luas dan pastinya bersih.
Dear Trek00287569370,
We are very happy to know about your loyalty and the rewarding recent stay with us.
Your opinion is highly appreciated as we are continuously striving to the excellency and the comfort of our guests is our daily base.
Thank you for keeping choosing us; we are already looking forward to hosting you again!
Best regards,
Mojca Morencic
Guest Experience SDirector
