Dear Guest,
Thank you for you feedback. Please do accept my apology for the inconvenience you had to encounter during your stay with us. We consistently strive to ensure that the best value is being extended to our guests, taking into consideration product selection, health & safety and service.Furthermore, I would like to let bring to your kind attention that we consider hygiene as being one of our paramount responsibilities. However, this issue will be addressed with great concern and care.
I do hope that this incident will not deter you from staying with us again in future and I look forward to welcoming you and your brother back to Kathmandu and our hotel . In the interim, please do stay connected via Facebook, Twitter, Instagram, Google Plus and LinkedIn for updates and specials in the coming days.
Best regards,
Rajesh Ramdas
General Manager