Hi, I traveled there on my own with 2 young children and felt safe. The hotel is in a small neighborhood. We took the express train from Milano Centrale to the airport then took the shuttle to the hotel. We arrived around 730p to MXP and didn't get to the hotel until 9p. I had trouble getting the line to connect with the hotel and then the shuttle had trouble getting to us so we spent a long time waiting and children were crying etc. I would recommend having her take a taxi once at the airport if it's late at night and she'll be traveling alone instead of potentially waiting so long. The shuttle only leaves the hotel at the time you call them once you arrive at MXP (I tried to call in advance since we were on the train). In theory it would all work smoothly but there can be so many glitches. Shuttle driver and hotel staff were wonderful and she should feel comfortable there.

Hi: Although I have not used the public transport network myself for this journey, I feel that I am able to answer your question reliably. The route is the R23 to Somma Lombardo, and you need to get off the train at Casorate Sempione. This is a journey of about 45 minutes and costs 5 - 6 Euros (or about the same in US$). Trains run regularly and you should have no problem finding the hotel after you leave the station, turn right and follow the Corso Sempione to the junction with Via Verbano. I hope you find this helpful, and enjoy your stay at this lovely hotel.

Hello from Hotel Sempione, we have a shuttle service from Malpensa airport. When you will be ready in the airport you will have to call me For the shuttle service Alessandra