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Bougainvillea Bed And Breakfast

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511 Franklin St, Wausau, WI 54403-4724
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No. 5 dari 5 B&B/Losmen di Wausau
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KatherineNoel menulis ulasan Sep 2021
Iowa255 kontribusi156 penilaian bermanfaat
The owner did a really bad job of communicating. We actually had to track down the previous owner (it was called Rosenberry Inn) after many of our emails and phone calls for over a month went unanswered. After contacting the previous owner we were able to make contact with the current owner. The owner rented out the entire house to us and the invoice clearly states entire house, 8 suites. They refused to let us use the 8th suite and then refused to refund our money for that portion, as well as the cleaning fee associated with the 8th suite. There was no breakfast and we were not able to use the kitchen/dining area without a $50 per day fee. I did complain about that prior to our arrival as that seems very unusual and she finally relented to unlock those spaces for us to use. The place was not very clean and there were pieces of wall and wall paper falling down in places. There was garbage throughout the yard and the place just had a neglected feel to it. Our sheets smelled musty and dirty but the air in most of the rooms was so strongly scented it was hard to breathe (think chemical/air spray). Suite #6 was also a bit of a debate. Shortly before our arrival the owner told us we couldn't use that room as well. I argued that we needed it and rented it so we wanted to use it. She relented on that as well but said the bathroom wasn't working. Many sinks in the kitchenettes were not functional and the entire building needed work. The last and really upsetting piece of this nightmare of a rental was this: When we made the reservation months ago we explained that we had dogs and we were told that they are more than welcome-we would have chosen to stay somewhere else if they weren't allowed. We have rented so many vacation houses through vrbo, privately, and through airbnb and stayed in many bed and breakfasts all over the country and when we've been told dogs are welcome, then that means dogs are welcome. At this point their rental was not up on airbnb and the owner told us we had to rent directly through them. There were NO rules about the dogs. We were paying a fee for all 4 of them between all of the members of our family. When we made contact with the owner- finally -just days before arrival we were told that the dogs had to stay in Suite 1. All 4 in the smallest suite? The dogs belonged to different people and we couldn't have them stay all in that room. I explained that the dogs couldn't stay in that room because 2 of them would stay with us and 2 of them with my brother and his wife in their room. The owner agreed that she did change the policies after we made the reservation and then agreed to let the dogs stay in other rooms without charging more. 2 dogs ended up not coming as my brother was hospitalized so he didn't come as well. I requested a refund of the 8th suite, the cleaning fee for that room and the fee for the 2 dogs that didn't come. It ended up only being a little more than $250, not a lot at all considering we paid almost $1,800. The owner refused. I am more than happy to share the contract with anyone thinking about staying here, it is the strangest contract we've ever seen at either a b&b or a vacation house rental. Please don't take what they advertise on airbnb as truth-unless they change it considerably after I post this review. They will not rent out the entire house (at least at this time) even though their website says so, they do not serve breakfast or allow use of the kitchen without a fee, and their lack of communication or property manager is bizarre. They've yet to change the sign on the house and their updates so far have been stickers on the walls. The pictures they have listed are quite deceiving. I will also happily share pictures or videos of the place. My hope is that they turn this business around soon because our stay was pretty awful.
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Tanggal menginap: September 2021
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US$124 - US$131 (Berdasarkan Tarif Rata-Rata untuk Kamar Standard)
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Amerika SerikatWisconsinWausau
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Apa saja objek wisata populer yang dekat dengan Bougainvillea Bed And Breakfast?
Objek wisata terdekat antara lain The Grand Theater (0,4 km), Yawkey House Museum (0,1 km), dan Janke Book Store (0,3 km).
Apa saja restoran yang dekat dengan Bougainvillea Bed And Breakfast?
Restoran dengan lokasi strategis antara lain Red Eye Brewing Company, Mint Cafe, dan Back When Cafe.
Apakah Bougainvillea Bed And Breakfast berlokasi dekat dengan pusat kota?
Ya, jaraknya 0,6 km dari pusat Wausau.