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SpringHill Suites by Marriott Lynchburg Airport University Area

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Wisatawan (65)
Kamar & Suite (50)
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304Ulasan
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Ulasan ini diterjemahkan oleh mesin dari bahasa Inggris. Tampilkan terjemahan mesin?
Ini adalah kedua kalinya kami tinggal di sini. Kami sangat menikmati waktu menginap pertama kali. Kali ini, itu hanya tidak sebagus sebelumnya. Ada banyak kebisingan di hotel selama kami tinggal. Pada malam pertama, saya berasumsi bahwa ada anak-anak berjalan di lantai atas di
Selengkapnya
Tanggapan dari Rebecca R, General Manager di SpringHill Suites by Marriott Lynchburg Airport University Area
Ditanggapi 1 Agt 2017
Kristy S. Thank you for staying with us at the Spring Hill Suites in Lynchburg, Virginia. We are sorry to hear that your stay did not meet your expectations and thank you for bringing these areas of concern to our attention. We strive to make each guest's stay enjoyable and will ensure these concerns are addressed and have been communicated to each department to take measures that such concerns are dealt with in a manner that exceeds our guests needs. I would ask you give us another chance the next time you are in the area, and I ask you call me directly at 434-237-5848 and I will take care of your reservation myself, and see if you have any additional concerns. Thank you again for giving us important feedback that will allow us to become a better hotel and place where people enjoying coming to stay. Sincerely, Stephen Bentley General Manager
Selengkapnya
di sini adalah salinan dari surat saya kepada Manajer umum: Hi Pak Stephen Bentley, Saya menulis kepada anda untuk mengungkapkan kekecewaan saya dengan kamar saya/tinggal di hotel ini akhir pekan lalu. Saya berada di kota untuk permainan va Commonwealth aau dengan Tim Bola
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Tanggapan dari Rebecca R, General Manager di SpringHill Suites by Marriott Lynchburg Airport University Area
Ditanggapi 12 Agt 2017
Dear Yolanda, I want to write a follow up and apologize with the issues you had with the room during your recent stay. Certainly, it bothers us when there are circumstances that occur that make your stay less than satisfied. We desire to have a hotel that allows our guests to enjoy themselves and focus on their trip at hand. I am addressing these issues with the staff and will certainly take what has happened and ensure such an issue does not occur in the future. We strive to make each stay enjoyable. As a result of your issues, we will be adjusting the total cost of your recent stay, as I have sent to you privately. Please get back with me directly if you have any other concerns and we hope you will give us a second change. Should you come to the area, call me directly at 434-237-5848 and I will take care of your stay with a special rate. Stephen Bentley General Manager
Selengkapnya
Saya adalah sedikit khawatir ketika kami pertama kali tiba. Ada sebuah restoran di satu sisi dari hotel dan bar di sisi lain. Dekat dengan bandara dan jalan utama di depan hotel. Saya pikir kami berada di untuk malam dengan semua kebisingan. Kami check in. Lobi baik dihiasi.
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Tanggapan dari Rebecca R, Manager di SpringHill Suites by Marriott Lynchburg Airport University Area
Ditanggapi 7 Jul 2017
Thank you for taking the time out of your busy schedule to review your recent stay with us! We are happy to hear that you enjoyed our quiet rooms. We deeply apologize that our head housekeeper followed you into your room. We appreciate you letting us know, so that we can address this with her directly. We will work to ensure that our return towel bin is also placed in a better location. Thank you for the great feedback, and we hope to see you again the next time you visit our area! Regards, Hotel Management Team
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Tinggal di sini selama dua malam untuk mengunjungi Appomattox dan Monticello. Banyak sekali yang belanja dan makan makanan cepat saji dekat oleh. Staf yang cukup menyenangkan. Kepala rumah tangga yang sangat baik. Kamar yang luas. Dua lemari. Satu TV yang berputar untuk tidur
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Tanggapan dari Taylor F, Manager di SpringHill Suites by Marriott Lynchburg Airport University Area
Ditanggapi 4 Jul 2017
To whom it may concern: Thank you for staying with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your issues. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Lynchburg. Sincerely, Taylor Foust Assistant General Manager SpringHill Suites Lynchburg taylor.foust@dalyseven.com 4342375848
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Staf yang ramah dan membantu! Terima kasih Taylor untuk jalur hidup di akhir hari dan kamar yang luar biasa untuk seminggu! Suite memiliki banyak ruang dan sangat nyaman. Seprai yang segar dan kamar bersih dan AC bekerja dengan baik! Bar yang bagus dan sarapan kontinental. Wifi
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Tanggapan dari Rebecca R, Manager di SpringHill Suites by Marriott Lynchburg Airport University Area
Ditanggapi 17 Jun 2017
Thank you for the five star rating of our Lynchburg hotel! We love to hear that you had a wonderful stay, and that our AGM took exceptional care of you when you were in need. We look forward to all your future stays with us! Rebecca Ramey eCommerce Marketing Manager SpringHill Suites Lynchburg Daly Seven, Inc.
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hair left on couch bed
SebelumnyaBerikutnya
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do you offer late check out?
If it is available, yes. The best thing to do is to call our front desk to inquire about your dates of travel and make to your reservation. 434-237-5848
0 penilaian
Are you small dog friendly?
Hi, Unfortunately we do not allow pets at our hotel. The Holiday Inn Express does allow pets.
0 penilaian
SebelumnyaBerikutnya
11
KISARAN HARGA
US$104 - US$188 (Berdasarkan Tarif Rata-Rata untuk Kamar Standard)
NAMA LAIN
springhill suites lynchburg hotel lynchburg
LOKASI
Amerika SerikatVirginiaLynchburg
JUMLAH KAMAR
106
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