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Victoria's at Wategos

Wisatawan (48)
Kamar & Suite (24)
Kolam Renang & Pantai (3)
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Ulasan ini diterjemahkan oleh mesin dari bahasa Inggris. Tampilkan terjemahan mesin?
Kami menemukan kamar yang sangat kotor, dengan noda di tempat tidur di, kursi, dan kursi. Berikut juga seharusnya upgrade kamar dengan pemandangan menghadap situs bangunan. Setelah liburan di Victoria di Ewingsdale positif di 2016 kami sangat kecewa dan tentu saja tidak akan
Selengkapnya
Tanggapan dari ByronBayHospitality, Manager di Victoria's at Wategos
Ditanggapi 4 Agt 2017
We are ‘extremely disappointed’ to receive such a harsh and in our opinion, exaggerated review, as we feel this is not a true reflection of our property. Had this guest informed us of their issues at the time of the stay, we would most certainly have addressed all of these immediately. We have recently replaced some of our contractors who were with us for a very short time, as they did not meet the high standard that we expect of the staff at Victoria’s. We are pleased to hear that this reviewer had such a positive vacation previously at Victoria’s At Ewingsdale and we do hope to welcome them back again for another positive experience next time.
Selengkapnya
Saya suka suasana Victoria yang ramah - tidak ada yang terlalu banyak kesulitan untuk staf. Perapian yang sedang menyala di hari hujan yang sempurna untuk membaca buku saya di beberapa turun waktu santai yang kami butuhkan. Saya menemukan kamar dan fasilitas yang luas dan
Selengkapnya
Saya sangat kecewa ketika saya berjalan ke kamar kami. Ada sebuah bar yang digunakan sabun yang tersisa di kamar mandi. Ketika saya memeriksa kasur untuk bagaimana datar itu saya kecewa bahwa seprai semua kusut karena jika sudah di tiduri pada saat kedatangan saya. Kamar nomor 5
Selengkapnya
Tanggapan dari ByronBayHospitality, Owner di Victoria's at Wategos
Ditanggapi 31 Mei 2017
We are disappointed and sorry that we didn’t live up to this reviewers expectations, as we exceed most guest expectations on so many other occasions. This guest was on a special package which included breakfast, afternoon tea and spa credits all for only $299.00 per night plus tax. The other rooms mentioned are in the adjacent 5 bedroom villa which usually books for $4000.00 per night. The guests arrived 3 hours prior to check in time and were given a complimentary upgrade to a king spa room. Victoria’s At Wategos has two flights of stairs at the front, but room 5 is on the ground floor at the back and it has its own entrance from the rear car park where there are no stairs at all. It has full wheelchair access and accredited facilities for disabled guests. It has full access to the lounge, dining room and pool area all without using any stairs. The room occupies 36 square metres (118 square feet) which is a suitable and comfortable size for most travellers. As for the sheets, I can absolutely guarantee that these are always freshly laundered and never slept in prior. The sheets became crumpled when we had to dismantle all the bedding to remove the mattress topper as the guest requested a bed board be installed as they required a firmer bed. We’re pleased that our staff were found to be delightful and hope that the guest enjoyed all the breakfasts, lunches, morning and afternoon tea that we prepared daily for their special dietary requirements.
Selengkapnya
Properti yang elegan. Namun halus dan ramah layanan di semua area. Ruangan itu sangat baik dilengkapi dan tempat tidur yang sangat nyaman dengan bantal yang empuk. Mini Bar dengan baik dilengkapi dan baik! Semua pasti kembali.
Selengkapnya
Tanggapan dari ByronBayHospitality, Owner di Victoria's at Wategos
Ditanggapi 31 Mei 2017
Thank you for your lovely review, we look forward to welcoming you back to Victoria’s At Wategos on your return trip. Warmest regards Victoria.
Selengkapnya
Jangan berharap berwajah International hotel dengan biaya tambahan. Tamu diperlakukan seperti itu hanya: para tamu yang memenuhi kebutuhan pribadi (dan bumbu) lalu. Staf yang luar biasa melengkapi suasana yang berkelas di surga Watego Bay.
Selengkapnya
Ulasan dikumpulkan dalam kemitraan dengan hotel ini
Tanggapan dari ByronBayHospitality, Owner di Victoria's at Wategos
Ditanggapi 31 Mei 2017
Thank you for your lovely feedback. Our staff are really grateful and appreciate your kind words. We all look forward to welcoming you back to our little piece of paradise at Wategos Beach again soon. Warmest regards Victoria.
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Kategori Album
Semua fotoWisatawanKamar & SuiteKolam Renang & PantaiBersantap
patio
lovely fresh fruit and port to welcome you
Delightful room
Views of Victorias
Views of Victorias
SebelumnyaBerikutnya
12345
do you have 2 or 3 bedroom suites
Thank you for your enquiry. Victoria's At Wategos is predominately a couple's retreat therefore our guestrooms are all one bedroom with a king or queen size bed. We do however, have a beautiful 5 bedroom villa adjacent to Victoria's At Wategos, which can be booked exclusively for up to 10 guests.
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How much is this place for two nights?
When are you enquiring for?
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SebelumnyaBerikutnya
11
KISARAN HARGA
US$312 - US$490 (Berdasarkan Tarif Rata-Rata untuk Kamar Standard)
LOKASI
AustraliaNew South WalesTeluk Byron
JUMLAH KAMAR
5
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