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Mercure Newcastle George Washington Hotel Golf and Spa

Wisatawan (119)
Kamar & Suite (62)
Bersantap (46)
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Internet Kecepatan Tinggi Gratis (Wi-Fi)
Bar/Lounge
Kolam Renang
Spa
Akses kursi roda
Fasilitas Konferensi
Hotel Bebas Rokok
Kolam air panas
Kolam renang dalam ruangan
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Layanan Cuci Pakaian
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Pusat Bisnis dengan Akses Internet
Ruang Pertemuan
Ruang Rapat
Staf Multibahasa
Tersedia Sarapan
Wi-Fi Umum
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1.043Ulasan
232Foto
15Tanya Jawab
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Ulasan ini diterjemahkan oleh mesin dari bahasa Inggris. Tampilkan terjemahan mesin?
Tinggal selama dua malam sementara mengunjungi pasangan saya. Seluruh tempat hanya merasa sedikit usang, kasur cukup tipis dan kamar benar-benar mendidih. Selain itu ruangan itu ukuran yang baik, Gym sangat memadai dan sarapan adalah rata-rata tetapi mengisi kegiatan. Hotel
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Tanggapan dari Matthew H, Manager di Mercure Newcastle George Washington Hotel Golf and Spa
Ditanggapi 22 Agt 2017
Dear Guest, Thank you for taking the time to tell us about your experience here at the Mercure Newcastle George Washington Hotel Golf and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured we take all feedback seriously and act upon in order to continually improve our guest experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthew Horrocks General Manager
Selengkapnya
sangat kecewa dengan seluruh pengalaman spa yang dari awal sampai akhir. Pertama ada tidak ada kesehatan daftar pertanyaan untuk diselesaikan pada saat kedatangan, kami diminta untuk membayar tambahan 10 Setiap. karena itu adalah hari Minggu dan juga. 5 untuk tiap apa yang hanya
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Tanggapan dari Matthew H, Manager di Mercure Newcastle George Washington Hotel Golf and Spa
Ditanggapi 22 Agt 2017
Dear Guest, Thank you for taking the time to share your feedback. Your feedback regarding the Spa facilities and Sunday Lunch is much appreciated and I will be sharing with the whole team. However, I wish you had a better experience and it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we could do better. Please accept my apologies for your disappointment. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel and spa experience that so many of our guests have grown so fond of. Sincerely, Matthew Horrocks General Manager
Selengkapnya
sangat mengecewakan fasilitas 2 Jam Menggunakan. setengah jam dengan perawatan yang kurang dari dua puluh menit. Kami 10 menit terlambat disebut melalui meskipun kami diminta untuk siap 5 - 10 menit sebelum waktu untungnya apartemen. Ketika saya mempertanyakan ini. Saya
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Tanggapan dari Matthew H, Manager di Mercure Newcastle George Washington Hotel Golf and Spa
Ditanggapi 22 Agt 2017
Dear Guest, Thank you for taking the time to share your feedback. Your feedback regarding the Spa facilities is much appreciated and I will be sharing with the whole team. However, I wish you had a better experience and it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we could do better. Please accept my apologies for your disappointment.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel and spa experience that so many of our guests have grown so fond of. Sincerely, Matthew Horrocks General Manager
Selengkapnya
Kami menikah di sini pada - Pada Bulan Juli. Seluruh proses perencanaan kami tetap di loop dengan segala sesuatu. Kami memiliki banyak pertemuan dan tidak ada terlalu banyak. Pada hari pernikahan, Beth tidak bisa melakukan cukup dan saya tidak bisa memuji Dia cukup untuk
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Tanggapan dari Martin H, General Manager di Mercure Newcastle George Washington Hotel Golf and Spa
Ditanggapi 27 Jul 2017
Dear Bride and Groom, Please allow me to offer our congratulations. I very much appreciate your comments regarding your wedding celebrations held here at the Mercure George Washington Hotel, Golf & Spa. We are delighted to read that you had an excellent day and enjoyed your festivities with your family and friends. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you also for your special mention of Bethany, it is great to hear her hard work is recognised. I will ensure improvements are implemented from your comments concerning the DJ. Please accept my apologies for this disappointment. Thank you for your kind feedback, and we hope to see you again soon, hopefully before your 1st anniversary. Sincerely, Martin Hall General Manager
Selengkapnya
Kami memesan kami tee kali online, datang lebih awal untuk mendapatkan hangat. Kami masuk di Pro Shop kemudian menuju area untuk berlatih. Kami tidak bisa mendapatkan di Putting Green untuk jumlah orang yang telah di, jadi hanya beberapa latihan yang mengelupas. Ketika kami
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Tanggapan dari Martin H, General Manager di Mercure Newcastle George Washington Hotel Golf and Spa
Ditanggapi 25 Jul 2017
Dear Golfer, Thank you for your feedback regarding your recent round of golf. I am sorry for your disappointment regarding the time taken for your round, please accept my sincerest apologies. Our championship golf course is very popular this year. We have introduced a starter on Sunday mornings to ensure our golfers tee off at their allocated times and to reduce slow play around the course. This has proved to be successful and we will review for other days when we know the course will be very busy. I am very pleased you enjoyed our championship golf course and found it to be in excellent condition. The course is playing better each year with the programme of works undertaken by our green keeping team. I do hope you feel able to return to give the golf course the opportunity to restore your good faith. Regards Martin Hall General Manager
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Kategori Album
Semua fotoWisatawanKamar & SuiteBersantapKolam Renang & PantaiPusat Bisnis & Ruang Acara
Foto disediakan oleh manajemenMercure Newcastle George Washington Hotel Golf and Spa
Guest room
Foto disediakan oleh manajemenMercure Newcastle George Washington Hotel Golf and Spa
Guest room
Foto disediakan oleh manajemenMercure Newcastle George Washington Hotel Golf and Spa
Guest room
Foto disediakan oleh manajemenMercure Newcastle George Washington Hotel Golf and Spa
Meeting room
Foto disediakan oleh manajemenMercure Newcastle George Washington Hotel Golf and Spa
Meeting room
SebelumnyaBerikutnya
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Can I ask if the leisure and spa facilities have been refurbished recently
As far as we can say the facilities were in good condition
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Have all of the rooms now been refurbished ?
Am not sure , didn't seem like it I was on the ground floor .
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Good evening yes you can use the pool no problem there isn’t a cost as your residence
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How much is evening meal is there a set price or individual prices for items many thanks
There are individual prices for starters, main course and desserts. I think reasonably priced. There are also specials for the day too. The menu is online so you can have a look. Portions are big do if not too hungry just go for a main course as you get a side with it as well. Really enjoyed the food.
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SebelumnyaBerikutnya
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SebelumnyaBerikutnya
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KISARAN HARGA
US$68 - US$88 (Berdasarkan Tarif Rata-Rata untuk Kamar Standard)
LOKASI
Inggris RayaInggrisWashington
JUMLAH KAMAR
125
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