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Hampton Inn and Suites Clayton / St Louis - Galleria Area

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Wisatawan (23)
Kamar & Suite (31)
Wisatawan (23)
Kamar & Suite (31)
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Kamar
23 Des24 Des
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1 kamar, 2 dewasa, 0 anak-anak
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Penawaran Khusus:Penawaran Paket
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48Disarankan menggunakan mobil
Nilai: 48 dari 100
126Restorandalam 0,5 km
4Objek Wisatadalam 0,5 km
Ulasan & banyak lagi
535Ulasan
114Foto
7Tanya Jawab
0Tips kamar
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Ulasan ini diterjemahkan oleh mesin dari bahasa Inggris. Tampilkan terjemahan mesin?
Selama tiga tahun terakhir kami telah tinggal di sini beberapa kali setiap musim gugur. Kami umumnya sangat senang. Musim gugur ini kami kecewa

Mari saya mulai dengan yang positif. Staf sangat ramah dari pelayan valet untuk pria yang mengendarai van ke staf meja dan bartender. K
Selengkapnya
Tanggapan dari Jacob H, General Manager di Hampton Inn and Suites Clayton / St Louis - Galleria Area
Ditanggapi 4 minggu yang lalu
Thank you for your continued loyalty to our hotel and for recognizing the friendliness of our entire team. You comments and concerns regarding the cleanliness of our hotel are very important to us. I am sorry to hear we fell short of both of our standards. We are constantly working within our housekeeping department on training and standards. I can promise you that will never stop and providing a comfortable and clean stay for all guests is one of our top priorities. You comments will be shared with our Housekeeping team tomorrow morning during our daily meetings. Would kindly send me an email at your convenience so that I can place a note within your Hilton Honors profile so that I can personally inspect your room prior to your next arrival. Hospitably, Jacob Hopper General Manager Hampton Inn & Suites Clayton Jacob.hopper@hilton.com Ph: 314-932-1413 F: 314-727-0701
Selengkapnya
Kami tinggal di sini malam sebelum suamiku berlari jalan. Louis Half Marathon. Kami memiliki pengalaman hebat - tempat tidur sangat nyaman, kamar bersih dan staf ramah. Lokasi bagus - berjalan kaki ke toko-toko / restoran di Clayton.
Selengkapnya
Ulasan dikumpulkan dalam kemitraan dengan Hampton
Lokasi sangat bagus, dan semua orang yang saya kontak dengan sangat ramah dan membantu. Belum lagi ruangan itu nyaman, bersih, lapang dan terang bagi para wanita. Sarapan komplementer adalah apa yang saya butuhkan sebelum menuju ke pertemuan untuk hari itu.
Selengkapnya
Ulasan dikumpulkan dalam kemitraan dengan Hampton
Hotel ini fantastis. Baru, bersih, terawat dengan baik dan sarapan gratis yang luar biasa. Alasan untuk 4 bintang adalah karena situasi parkir yang mengerikan. Kecuali Anda berada di sana selama akhir pekan bersiaplah untuk membayar $ 19 untuk parkir valet atau berharap untuk men
Selengkapnya
Ulasan dikumpulkan dalam kemitraan dengan Hampton
Saya belum pernah melihat staf yang ramah di hotel dan kami tinggal tidak buruk, tapi kami memiliki sejumlah masalah. Hotel ini bersih, semuanya di kamar bekerja, dan tempat tidur nyaman. Saya suka fakta bahwa kita bisa minum kopi dan teh di lobi sepanjang hari, dan kadang-kadang
Selengkapnya
Tanggapan dari Jacob H, General Manager di Hampton Inn and Suites Clayton / St Louis - Galleria Area
Ditanggapi 8 Okt 2018
Hi Susan. Thanks for staying with us and for providing feedback on your visit. We appreciate you noticing the friendliness of our staff but are certainly disappointed to hear that we fell short in many areas. Prior to us, this building was a hotel. Just over four years ago we opened after an extensive renovation (down to the concrete). One thing that remained the same was the size of the windows in some rooms. We did recently upgrade our light bulbs to a bright white LED which has helped. None the less, I certainly understand your concerns for the lack of natural light. Downtown Clayton is similar to most metropolitan downtown areas, with metered street parking and pay to park garages. Our hotel garage is valet only. We choose to operate the garage this way for a multiple reasons. The main two being the added assistance for our arriving and departing guests along with ensuring the structural integrity of the hotel as our main support for the building is the columns located in the garage. In the unlikely circumstance a Valet driver damages a vehicle the valet companies insurance is most certainly liable for the damages not the guest. I can assure you we place fresh oatmeal out every morning. It coincidentally must have had the appearance of slowly diminishing each day. I even worked breakfast one of the mornings you were here. Any remaining items that entered the breakfast floor have to be thrown away per our health code standards. As for the fresh cut fruit, it is delivered twice a week! The eggs are a Hampton standard. I apologize the bread was not plentiful but please never hesitate to ask for assisting in getting an item. I am a coffee drinker and do enjoy a cup of our Robust! I will address your concerns with housekeeping as we are actively searching for more dedicated talent. It is so important to us that guests are able to easily walk the halls as they should be free from clutter at all times. Clayton is a thriving community with over 50+ restaurants within 8 blocks of our hotel. I am sorry you had trouble locating one. The front desk is happy to make a recommendation anytime! I to expect more from our hotel than what you received and can assure you this is not a typical experience for our guests. I would welcome to opportunity to talk with you further and would appreciate the opportunity to have you with us again. But next time on the house. All the best, Jacob Hopper General Manager Hampton Inn & Suites Clayton 314-932-1413 Jacob.Hopper@Hilton.com
Selengkapnya
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Foto disediakan oleh manajemenHampton Inn and Suites Clayton / St Louis - Galleria Area
Sebelumnya
Is there a MArriot or brand related close to Washington univ in St. Louis?
I don't believe there are any hotels near Wash U. It is located within Forest Park and there is no zoning there. You should be able to find something in Clayton which is an upscale area nearby.
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Hi, I read there is a place to rent Segways but I can't remember where? Are you familiar and if you are, are the rentals far from the hotel? Thanks in advance!
I looked them up you can try Forest Park or it's showing Rent a Center.
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Do you have a shuttle to and from Lambert-St. Louis Airport? Is it free? Also, do you have a shuttle to the Fox Theater?
We do have a shuttle, however it does not go to the Airport, nor would it go to the downtown St. Louis area. It runs from 7 am. until 11 pm. last scheduled pick up at 10:45. We go in a three mile radius of the hotel, to any business, and or restaurant we just do not go to residences.
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What are the hours for the shuttle?
Our shuttle runs seven days a week, from seven am. until eleven pm. It is a first come first serve service, so it's best to book a time with the front desk if you have specific time restraints. It can be scheduled at the top of the hour, and at the bottom of the hour. Last pick up time that can be scheduled is ten forty five pm. with the shuttle stopping at eleven pm.
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If I'd like to run outdoors during my stay, is there a good 3-4 mile running route that I can follow from the hotel? Doesn't have to be anything special, just safe (visible to traffic, sidewalk/paths in good condition, decent neighborhood, etc.) and something I can either run during the day or just before dawn at first light. I'll be staying there in mid-July.
Dear Starling7, There is a convenient park near our hotel you can run to, which has a path through it, it's called Shaw Park. The city itself is a good area to walk/run in, we're right on the edge of the downtown area. There are sidewalks on most roads, with crossing lights. If you have further questions you can call the hotel direcly, my front desk staff, as well as myself is familiar with the area.
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Sebelumnya
12
SebelumnyaBerikutnya
11
KISARAN HARGA
US$127 - US$211 (Berdasarkan Tarif Rata-Rata untuk Kamar Standard)
LOKASI
Amerika SerikatMissouriSaint LouisClayton
JUMLAH KAMAR
106
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