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Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area

Wisatawan (29)
Kamar & Suite (21)
Bersantap (9)
Sertifikat Keunggulan
Tentang
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Kolam Renang
Parkir Gratis
Restoran
Pusat Kebugaran dengan Gym/Ruang Latihan
Internet Kecepatan Tinggi Gratis (Wi-Fi)
Layanan Kamar
Sudah termasuk sarapan
Bar/Lounge
Akses kursi roda
Bathtub Air Panas
Fasilitas Konferensi
Hewan Dibolehkan (Mengizinkan Anjing/Hewan Peliharaan)
Hotel Bebas Rokok
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Kolam renang dalam ruangan
Layanan Bus Antar Jemput
Layanan Cuci Pakaian
Layanan Cuci Pakaian Mandiri
Layanan Dry Cleaning
Pusat Bisnis dengan Akses Internet
Ruang Pertemuan
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Staf Multibahasa
Tersedia Sarapan
Transportasi Bandara
Tampilkan lebih banyak
Fitur ruangan
Dapur kecil
Kamar Bebas Rokok
Kamar dengan akses difabel
Kulkas di kamar
Microwave
Penyejuk Udara
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Suite
Baik untuk diketahui
KATEGORI HOTEL
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KELAS HOTEL
Ulasan & banyak lagi
545Ulasan
70Foto
7Tanya Jawab
0Tips kamar
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Ulasan ini diterjemahkan oleh mesin dari bahasa Inggris. Tampilkan terjemahan mesin?
Saya telah mengunjungi beberapa kali karena Rochester Mayo sabar di klinik dan saya harus mengatakan bahwa saya tinggal di tangan ke bawah di Centerstone adalah yang terbaik yang pernah saya rasakan di Rochester. Ada dapur di kamar saya sehingga saya dapat makan di kamar dan
Selengkapnya
Tanggapan dari mysalz, Owner di Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Ditanggapi 9 Agt 2017
Thank you for taking the time to share your wonderful stay with us at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area. We couldn't be happier to hear that we have provided you the best accommodations you have ever had in Rochester. We are so glad that our Extended Stay Suites have been perfect for all of your needs allowing you the opportunity to cook your own meals and offering you a relaxing and comfortable stay while you recovered. We can't wait to share your wonderful comments on how amazing and courteous all of our staff was. They love to hear how much their compassion is appreciated by our guests. We are thrilled to hear that you were able to enjoy our express shuttle service that we offer to only our guests from 5:30am to 10pm everyday. We are so glad they were able to get you to and from all of your appointments whenever you needed transportation as well as the pharmacy when needed. Thank you so much for your recommendation to others, we appreciate it more than you could ever know. Thanks again for your kind words and we hope to see you again soon at your home away from home. Sincerely, Myron Salz
Selengkapnya
Tinggal selama 12 hari di kota di Mayo Clinic. Akan senang untuk tinggal lagi. Staf sangat membantu dan layanan antar-jemput sangat baik. Semua supirnya sangat bagus dan pergi di atas dan di luar.
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Tanggapan dari mysalz, Owner di Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Ditanggapi 1 Agt 2017
Thank you so much for sharing your wonderful review with us. It makes us extremely happy to hear how accommodating all of our staff was and you found our express shuttle service to be an A+ service. All of our drivers are wonderful and love to hear how much our guests appreciate all that they do. We can't wait to share your comments with all of them. We are thrilled to hear that you enjoyed your stay with us and we looking forward to seeing you again soon at Centerstone Plaza Hotel Soldiers Field. Sincerely, Myron Salz
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Saya pasti akan tinggal di tempat yang lebih buruk, tetapi saya tidak pergi dengan ini karena saya pergi - untuk tempat. Yang enak: - Hotel ini terletak di tempat yang sangat strategis dapat diakses dengan mudah. - Staf yang sangat bagus. - Kolam renang yang luar biasa
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Tanggapan dari mysalz, Owner di Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Ditanggapi 1 Agt 2017
We appreciate you taking the time to share your stay with us at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area. We are glad that you enjoyed our location and found all of our staff to be very nice. It makes us happy to hear you and your family we able to relax in our pool area and enjoyed the basketball hoops. We are glad that your 7 year old enjoyed all of the games in the arcade and found it a big hit! We are thrilled you enjoyed the sports reception that we provided to all of the teams staying with us and were able to use our meeting rooms to gather with your team as well. Our shuttle service is wonderful, we are so glad that you and your team were able to enjoy it during your stay with us. We are sorry to hear about the not so great parts of your stay. With having two parking lots we are able to provide parking to all of our buildings, we apologize that this was not very convenient to you and your family. Thank you for bringing the ceiling damage to our attention in your guestroom, with all of the recent rain we have received the last few weeks our maintenance department has been working continuously to ensure all of the damage is repaired promptly and we are so sorry that this was not the case with your guestroom. We are so sorry to hear that your housekeeping service was not up to our standards. We have reviewed your comments with our Head Housekeeper and are using your comments as a retraining tool for all of our housekeeping staff. We have also shared your review with all of our staff to ensure that all procedures are reviewed and addressed so that your experience does not happen again. We appreciate you sharing your comments regarding our expanded breakfast buffet and we reviewing the layout as well as the selections that are offered to all of our guests to improve this service that we provide. Thank you again for taking the time to share your experience and we appreciate you bringing all of this to our attention. Without your comments, we would not know the areas that need to be addressed to ensure all of our guests enjoy their stay with us. We hope that if you are ever in the Rochester area again you will give us a second chance. Sincerely, Myron Salz
Selengkapnya
Saya tidak akan menginap lagi di Centerstone. Tempat ini terlihat kotor & sangat tua. Pergi ke bawah untuk sarapan & semua sangat diatur dalam cara yang sangat lemah, di luar cuaca cerah, jus mesin rusak & lantai sangat lengket.
Selengkapnya
Tanggapan dari mysalz, Owner di Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Ditanggapi 1 Agt 2017
Thank you for taking the time to review your recent stay with us at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area. It saddens us to hear how disappointing your stay was. I would like to speak to you further regarding your stay if you could please contact me directly at myron@soldiersfield.com. Please accept our sincerest apologies and we hope you will give us a second chance the next time you visit Rochester. I look forward to hearing from you. Sincerely, Myron Salz
Selengkapnya
Kami membuat reservasi untuk tiga bulan di muka untuk kamar dengan Pancuran untuk penyandang cacat berjalan, kami diberi tahu bahwa akan ada tidak ada masalah mendapatkan satu, setelah gereja kecil. Tinggal di sana satu malam seminggu sebelum kunjungan ini, pindah reservasi kami
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Tanggapan dari mysalz, Owner di Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Ditanggapi 13 Jul 2017
Thank you for sharing your recent experience with us at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area. It saddens us to hear that your stay with us was not as we would expect you to have experienced. Please accept our sincerest apologies that the specific guestroom you had requested was not available. As you know with Mayo Clinic Appointments, sometimes you are not aware of additional appointments that may arise causing your reservation to be extended. One of our policies we have at Centerstone is to never make a guest move rooms during their stay with us unless they have requested to do so. Once you check into our hotel we ensure you have a room for the entire duration you would need to stay in Rochester. We apologize if you were never informed of our policy. We are sorry to hear about the condition you found your guestroom. We have our housekeeping and maintenance staff reviewing your comments again to go over how they were handled while you were our guest. When maintenance came up to the room on Monday to look at the carpet they were able to dry the area that got damp, we are sorry that they were not able to resolve the issue for you. After speaking with our housekeeping manager it was brought to our attention that the guests prior to you were using Bengay and we are looking into options to remove the scent from the room. All of our guestrooms, including our handicap accessible guestrooms do have a desk and ergo chair. We are looking into why your guestroom had this removed prior to your arrival. We are sorry that the front desk did not handle your situation properly and we are reviewing your experience with all of them to ensure that this is an isolated incident. Our protocol was in place to switch your guestroom to another handicap accessible guestroom on Tuesday and we apologize that this did not occur as it was planned. We are happy to hear during your previous stays your experience was as we would expect our guests to have. We are so glad that you enjoy the express shuttle service and all of our shuttle drivers are extremely helpful. Again, please accept our sincerest apologies and we hope that you will give us a second chance in the future. Sincerely, Myron Salz
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Kategori Album
Semua fotoWisatawanKamar & SuiteBersantapKolam Renang & PantaiArea Keluarga dan Bermain
Foto disediakan oleh manajemenCenterstone Plaza Hotel Soldiers Field - Mayo Clinic Area
Guest room
Le posate nel pensile della cucina
Bathroom with shower to the right
Shower
Chair, desk, fridge, microwave
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Is it smoke free rooms? When it says smoking queen does it literally mean you can smoke in the room?
Sorry I can’t be of much hel here. I am not sure as I have always asked for a non-smoking room.
0 penilaian
How many blocks to the Mayo Clinic
Our hotel is 4 blocks from the Mayo Clinic. It takes our courtesy vans about 2 minutes to drive from our front door to the front door of the Mayo Clinic.
3 penilaian
What time does the downtown shuttle begin in the morning? My husband has an appointment at 7am at Mayo Clinic.
Our on-request courtesy van service begins at 5:30am daily and runs until 10:00pm.
1 penilaian
Hi, I'm trying to find out if the accessible rooms have stove-tops as well as fridge and microwave.
In the furnished rooms behind the main building of Centerstone, yes, they do. It's like a furnished one-bedroom apartment with everything you need -- refrigerator/freezer, dishwasher, microwave, oven with stovetop, kitchen drawers stocked with silverware, plates and cups, coffee maker, plenty of storage for one person, flat-screen tv, bathroom, good-sized living room, small dining room with table/chairs, bedroom with closet and dresser, and more. My wife is (hopefully) wrapping up her six-week stay here, and she's loved it!
1 penilaian
Tampilkan semua jawaban
Good evening, you are allowed to hold your toddler while traveling on the shuttle. Please let us know if you have any additional questions. Thank you and see you soon.
0 penilaian
Tampilkan semua jawaban
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KISARAN HARGA
US$138 - US$166 (Berdasarkan Tarif Rata-Rata untuk Kamar Standard)
NAMA LAIN
best western plus soldiers field tower hotel rochesterbest western rochesterrochester best western
SEBELUMNYA DIKENAL SEBAGAI
Best Western Plus
LOKASI
Amerika SerikatMinnesotaRochester
JUMLAH KAMAR
214
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