I work out of town quite a bit. Stay in a lot of hotels. This hotel made me right at home. When arrived the lady was very professional and helpful. I will always come back to this hotel. Great professionalism. Anything I needed she was on the spot to help me. I couldn’t ask for better service. Beds were nice and comfy. If you need a hotel to stay in around the Chicago area I would recommend this one. Rates were below everyone else’s.
I am the office manager of an energy efficiency company that's been working on a large, multi-family project in the Schaumburg area. For almost two months in a row, I've been booking rooms for my crew members at this hotel and I cannot express what a fantastic experience we've had. The hotel manager, Christina, is probably the best business manager I've ever worked with! She is quick to accommodate us and treats us like family. She works extremely hard to keep things running around the hotel. I have bugged her a zillion times with last minute changes to accommodations and requests for receipts, and she's never failed me! The maintenance manager is always around, very friendly, and also quick to help us with anything we need. This hotel has everything you'd want, when you're away from home...the comfiest beds, the friendliest and most helpful staff, great morning coffee, clean facilities, and more. I highly recommend this hotel to individuals and families looking for a good hotel in the suburbs of Chicago. I appreciate everything they've done for us and we will all be returning!…
Had a wonderful stay here... The manager Christina was a diamond in the coalfield. She made us feel so at home and ensured our stay was very comfortable. Even in these trying times this place has ensured they are at the epitome in hospitality with wonderful people in management. Rooms are clean and the stay was hassle free
As I walked into the lobby there were 30 or more people in the lobby partying from a wedding. Not one including the desk clerk had a mask on and there was no way to get through the crowd to maintain social distancing. Upon trying to use the elevator 5 or 6 people attempted to get in with me. Never again.
MY husbands flight was cancelled and we had to quickly pick a place for him to stay. Kristina at Comfort Inn was extremely helpful. The hotel was clean and beautiful. Kristina went above and beyond to make this as painless as possible. We are looking at booking our next trip at the hotel because of the excellent customer service.