The shower in the tub and shower unit bathroom doesn’t work so you can only take a tub bath there. The walk in shower unit doesn’t have any water pressure and doesn’t drain. There is black mold growing on the ceilings and walls. There is black dirt all over the floors. None of the TVs work. We had to go buy a DVD player with a tv for the kids. This is supposed to have a kitchenette- no microwave, hot plate, stove, nothing. We asked for more towels and the lady at desk mumbled something about the dryer not working.
During our stay we were harassed by the owner twice.on the first day while sitting in my wheel chair out front in the smoking area (table by the road) staff came out to ask if we were staying on the property.when told yes she appologized and said the owner was near by watching us concerned we were not customers. Next Day the owner himself met us in the same parking lot yelling at my ride to remove their vehicle from the property because she had a puppy secured in her truck.He ask my minor son if he was def dumb and blind when he was walking twords the vehicle. As I was changing my oxygen tank preparing to leave this man was very rude and obnoxious twords my family and friend.as we were only trying to get in the vehicle to go out for dinner. I explained to him we had a room here paid in full for 3 nights and that the vehicle was in fact only picking us up and would be moved within minutes. He continued to yell at us saying we needed parking passes and wrist bands. I showed my parking pass as he was yelling and told him wrist bands were not given to us at check in. He continued yelling as we started the vehicle and drove away. He was very unprofessional and rude. Acting as if he was high or drunk. I will never come back or recommend to anyone. After spending almost a thousand dollars for a crappy little motel that didnt even have working lightbulbs or toilet paper in the room.we were very disappointed in the services provided. Zero stars given. Never again!!!…
They have the worst rooms ever! There was no internet then tried to connect from my phone hotspot with a remote that does not work. Went to use the bathroom took the paper of the tissue then the holder fell of the wall. This place is a waste of money stay far away!!!!
We rented the "Pool Suite" for our family of 7. After checking in, we went up to find dirty floors, stained blankets on the beds and couches. When the living room fan was turned on brown water went flying across the room (literally). The water was on the floor, walls, tv, couches and coffee table. Also, you would think when you rent a suite there would be a oven and fridge...nope. This is the absolute worst room I've ever been in. Even our kids we're grossed out. And no, we didn't stay.
This place is wonderful we went a week with my family we did not have an amazing time they all treated excellent it is very close to the beach it is very close to the shops all the employees are excellent I highly recommend it we will return next year