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Edgewater Beach Hotel

Wisatawan (601)
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Penawaran & Pengumuman:Penawaran Paket
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44Disarankan menggunakan mobil
Nilai: 44 dari 100
596Restorandalam 10 km
123Objek Wisatadalam 10 km
Ulasan & banyak lagiLihat ke-78 pertanyaan
1.147Ulasan
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Ulasan ini diterjemahkan oleh mesin dari bahasa Inggris. Tampilkan terjemahan mesin?
Kami baru-baru ini memiliki liburan keluarga dan memiliki tinggal yang indah. Kamar sangat nyaman dan memiliki pemandangan indah laut. Staf sangat ramah, sopan dan membantu. Pergi di atas dan di luar untuk Anneris memastikan bahwa kami menikmati kami tinggal. Saya akan
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Tanggapan dari Laura R, General Manager di Edgewater Beach Hotel
Ditanggapi 3 Agt 2017
Thank you for taking the time to share your experience. We're so please that you enjoyed the view, accommodations, and our friendly and courteous staff. Anneris will be especially thrilled to read what a positive impact she had on your stay. We hope you will visit us again soon and appreciate your recommending the Edgewater.
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Kecewa dengan tidak mampu untuk mendapatkan payung pantai di merayakan ulang tahun suami saya. Mereka mengatakan itu terlalu berangin tetapi jika Anda melihat ke bawah di pantai semua orang lain memiliki payung di setiap lokasi lain. Tidak benar-benar berangin. Ingin menjual
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Tanggapan dari Laura R, General Manager di Edgewater Beach Hotel
Ditanggapi 3 Agt 2017
Thank you for your review and for choosing the Edgewater Beach Hotel to celebrate your husband's birthday. My apologies that the recent severe weather did not allow you to enjoy an umbrella on the beach. Our staff constantly monitors the weather conditions in order to provide the safest environment for our guests and must follow protocol when wind gusts exceed a certain amount. Our apologies as well that housekeeping service was not done until later in the day; I certainly share your feedback with the housekeeping team. It's a pleasure to read that the pool bar staff and front desk team provided highlights to your experience. We hope to have an opportunity to welcome you back in the future to provide you with a more positive experience all around.
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Kami baru-baru ini tinggal di Edgewater untuk ulang tahun/perayaan ulang tahun. Anak kami bergabung dengan kami sehingga kami memesan dua kamar tidur suite. Pada saat pemesanan. Saya bertanya tentang biaya hewan peliharaan dan memberitahu mereka kami memiliki dua anjing kecil.
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Tanggapan dari Laura R, General Manager di Edgewater Beach Hotel
Ditanggapi 5 Agt 2017
Thank you for taking the time to rate your Edgewater Beach Hotel experience on Trip Advisor. We’re pleased to have been the hotel of choice to celebrate your birthday and anniversary, and thank you for sharing the items you enjoyed, as well as the areas that we could have performed better. I will certainly look into your concern with regards to the communication of the pet policy. While we do publish this on our website as well as confirmation page, it is equally as important that our reservation staff clearly communicate the policy. Value for price paid is an important factor to us, as we want our guests to leave our hotel with a feeling that the cost was worth the experience. While we’re glad you enjoyed many aspects of your stay, I am sorry that we failed to provide you with the flawless experience you deserve. We hope to have an opportunity to improve upon your experience in the future.
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+4
Kamar penuh Kecoak! Staf pantai (RT dan Joey) sangat baik dan sangat ramah! Namun, manajemen hotel terburuk yang pernah saya dapatkan! Kembali kepada manajemen dan mereka perlu pelatihan!
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Tanggapan dari Laura R, General Manager di Edgewater Beach Hotel
Ditanggapi 3 Agt 2017
Thank you for choosing the Edgewater Beach Hotel for your recent visit to Naples. It’s extremely disheartening to read a review like yours, and we wish that your visit could have gone differently. We do experience a variety of pests given our tropical climate and I apologize that some intruded into your room. We have an exhaustive pest prevention program with overall good results. However, we appreciate you bringing this to our attention and hope that the complimentary upgrade to the beachfront unit, allowed you to have a more relaxing time. Equally as disappointing is your comment regarding a member of my management team's response to your concern. After we spoke the morning of your departure, I was under the impression that this issue had been addressed as the compensation you requested was given. We understand the impact that an event such as this can have on your visit – and we can only assure you that we do our best each and every day to make each guest’s visit as perfect as possible. We offer our sincere apologies that we did not achieve this goal in respect to your stay with us, and can only ask that you give us another opportunity to succeed the next time you visit Naples.
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Saya berkembang di Naples dan ketika suami saya dan saya sedang mencari liburan besar dengan anak-anak, kami selalu memilih untuk tinggal di Edgewater Beach Hotel. Dari Champagne di check - di dalam, kamar yang luas dan nyaman, dan pemandangan tepi pantai yang indah - resor ini
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Tanggapan dari Laura R, General Manager di Edgewater Beach Hotel
Ditanggapi 29 Jul 2017
Thank you for sharing your experience and for making us your choice hotel in Naples. It's such a pleasure to read that our spacious suites, hotel amenities, and gorgeous views all contributed to a relaxing and enjoyable time with us. We look forward to your next visit with us and once again thank you for your continued patronage.
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Kategori Album
Semua fotoWisatawanKamar & SuiteKolam Renang & PantaiBersantapPusat Bisnis & Ruang AcaraArea Keluarga dan Bermain
Foto profesional atas permintaan eksklusif dari TripAdvisorEdgewater Beach Hotel
The Two-Bedroom Premium Beachfront King Queen at the Edgewater Beach Hotel
Foto profesional atas permintaan eksklusif dari TripAdvisorEdgewater Beach Hotel
The Two-Bedroom Premium Beachfront King Queen at the Edgewater Beach Hotel
Foto profesional atas permintaan eksklusif dari TripAdvisorEdgewater Beach Hotel
The One Bedroom Gulf View Queen at the Edgewater Beach Hotel
Foto disediakan oleh manajemenEdgewater Beach Hotel
Edgewater Suite Balcony
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Ojo, me olvidaba (tambien tenes ascensores)... solo que cuando nosotros fuimos el que nos correspondia no funcionaba por eso lo de las escaleras.
0 penilaian
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Is there a daily room tax charge at this hotel?
Yes there is a resort fee $30 I think but you do get free parking, laundry facilities, coffee in the morning, cookies in the afternoon and Wi-fi etc included.
0 penilaian
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It varies daily. It is there. There are dead fish in the ocean, the sea is cloudy, but you have the pool. And it’s ok to paddle in.
1 penilaian
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Do all the rooms have stovetops?
No. I don’t believe any do.
0 penilaian
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Do all the rooms have kitchenettes have stoves!?
Hello! No, Our room didn’t have stove. But I know some of the rooms offer it because at my friends room they have (it was actually a cooktop but works just fine). So better you ask for a room with cooktop in case you really need it. Thanks
1 penilaian
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KISARAN HARGA
US$369 - US$997 (Berdasarkan Tarif Rata-Rata untuk Kamar Standard)
NAMA LAIN
waldorf astoria naplesedgewater beach hotel naples
LOKASI
Amerika SerikatFloridaGulf Coast Barat DayaNaplesMoorings
JUMLAH KAMAR
125
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