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Some water views are limited as the rooms are in a horseshoe shape others truly sit on waterfront with water views 190 degrees. Hopefully that makes sense. Rooms sitting along walkway have best views.
The shuttle is free, it makes another stop at the Hyatt just down the road then stops at domestic terminals 1, 2 and 3 before heading to the International terminal. It only stops at the departures level for drop off's and pick up's at the international terminal so if you're arriving at SFO make sure you go upstairs. As you walk out of departures walk across to the middle island and it stops at the second bus shelter from the left (as you look out from Departures).
I never did this at that specific hotel before, but I had amazon packages arrive before me multiple time before and every hotel was fine holding the package for me until my arrival as long as I gave them notice ahead of time,