Outstanding customer service throughout our family stay which included my husband and 20 month old toddler. Awesome husband and wife team who went out of their way to make us feel welcome. There are both Japanese and large Western style rooms so great value for money and a simple 5 minute walk to the train station. We were given assistance with directions and timetables and great tasting free coffee in the mornings - which we found to be rare during our two week wander. Dining and lounge area kid friendly with big sofas and a toy box. Two minutes to main grocery store and a choice of restaurants. Share fridge for the floor which might be a negative for some. Laundry facilities available.