Absolutely fantastic stay at this hotel. It is a bit far from everywhere, but we chose it deliberately because our destinations where all over the area. With a car rental, this location (near access to major regional highways) proved very convenient. The hotel itself is in excellent condition. It is a rare occasion when I can complement the housekeeping for exceptional cleanliness of the room. Guest relations were in top of it as well, recognising my elite status with a room upgrade. The suite I received was spacious, modern and very well laid out. Bathroom was excellent - large, functional and bright. Morning breakfast - excellent quality of food and service from restaurant staff. Evening cocktails in the executive lounge were very good as well. I did not even realize that Courtyards had executive lounges. Overall, the hotel outperformed expectations on all counts! Excellent job! …
1、提前电联热情询问入住需求 已经很少在万豪旗下发生了 2、白金第一次入住 感谢酒店厚道谈心升级精致套房 飞猪补贴实付低 搭配Q3性价比确实很高 前台Jacky Zhang态度好 选积分有双早但没有欢迎水果 没有权益介绍单张 早餐在2楼 早餐非常丰富 品质不错 主动收拾渣盘效率很高 3、新酒店甲醛气味重 4、电视柜酒店没配好 电视比床矮 有悖视听习惯 5、健身房 24小时自助开放 刷房卡进去 设施很新很全 6、HH糟糕 品种和硬菜很少 人手不足 收拾餐桌和更新餐具等服务更不上 非酒精饮料只有矿泉水 连普通的汤力水都不摆出来 需申领 7、APP live chat回应非常不及时; 8、距离广州路地铁站和西博城近在咫尺 如果不是疫情 会展商务大有可期 据前台介绍入住率很高目前三分之一住客为白金刷房 房价低所以有在控制成本 希望新酒店发展更好吧
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