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Hotel Sancta Maria

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Harga adalah harga rata-rata per malam yang disediakan oleh mitra kami serta mungkin belum termasuk semua pajak dan biaya. Pajak dan biaya yang ditampilkan hanya merupakan perkiraan. Untuk selengkapnya, lihat di mitra kami.
Wisatawan (23)
Kamar & Suite (28)
Bersantap (4)
Tentang
Lokasi
Kebersihan
Layanan
Nilai
Fasilitas properti
Parkir Gratis
Restoran
Bar/Lounge
Internet Kecepatan Tinggi Gratis (Wi-Fi)
Sudah termasuk sarapan
Fasilitas Konferensi
Hotel Bebas Rokok
Layanan Bus Antar Jemput
Layanan concierge
Layanan Cuci Pakaian
Layanan Dry Cleaning
Pusat Bisnis dengan Akses Internet
Ruang Pertemuan
Ruang Rapat
Staf Multibahasa
Tersedia Sarapan
Transportasi Bandara
Wi-Fi Umum
Tampilkan lebih banyak
Fitur ruangan
Kamar Bebas Rokok
Kamar dengan akses difabel
Kulkas di kamar
Penyejuk Udara
Suite
Baik untuk diketahui
KATEGORI HOTEL
Aman
Bisnis
Ulasan & banyak lagi
70Ulasan
64Foto
0Tanya Jawab
0Tips kamar
Peringkat dari wisatawan
  • 22
  • 30
  • 16
  • 1
  • 1
Bulan tertentu
Jenis wisatawan
Bahasa
  • Bahasa lainnya
  • Saring
  • Indonesia
Ulasan ini diterjemahkan oleh mesin dari bahasa Inggris. Tampilkan terjemahan mesin?
Mari saya mulai dengan mengatakan bahwa ada beberapa baik dan beberapa buruk. Di meja resepsionis mereka ingin 10, 000 CEFA lebih dari yang saya sudah konfirmasi dan mereka tidak menerima sebelum saya menunjukkan mereka reservasi saya, tapi saat ini saya sangat menyukai
Selengkapnya
Tanggapan dari Anais V, Responsable relations clients di Hotel Sancta Maria
Ditanggapi 25 Jul 2017
Dear Sir, We regret that your stay in Sancta Maria didn’t rich your expection. Reading your review, we questioned our teams to identify the real reasons of your dissatisfaction. Comments are indeed always welcome when they are constructive and allow us to identify the points we have to work again. Moreover during your stay, you certainly noticed that the customer satisfaction is one of our hobbies … We recently set up a tablet in the hotel’s lobby allowing our customers to judge the quality of our services on various points as Check In, Check Out, quality of our meeting rooms, or still the restaurant. Be assured, Sir, that the Direction and the members of staff are very concerned by your well being your stay. We are delighted that you liked the quality of our bedding, which is indeed high-density for the comfort of our hosts. Our IT specialists are present 24 hours a day to solve the connections problems which our customers could meet and the hotel is connected with the fiber since a few months. Concerning the breakfast, this is included in the negotiated price you benefited, within the framework of the contract of the group for which you were present in Lomé. It is a buffet presentation, on which we propose at will and at arrangement of our customers a variety of products … And, besides what is on the buffet, our customers can ask for an omelet that we usually serve natural, or with ham, or/and with ham and cheese. We tried to know why the buffet did not give you complete satisfaction. For breakfast you asked for an omelet with French beans, carrots, mushrooms, cheese and ham. It constitutes a very stocked omelet, that our waiters hurried to prepare and to serve you with pleasure, as soon as they had knowledge of your need. It seems that the “burn” appearance is due to the tint of mushrooms. Besides, our teams assert they served you 5 slices of ham that you asked, and that you appreciated so much that you asked for more of it. We understand very well that the breakfast is a very important meal during the day, and we will make every effort to satisfy you during your next stay at Sancta Maria . Looking forward to welcoming again, please receive our best regards.
Selengkapnya
Hotel ini adalah indah yang menghadap Samudera Atlantik. Layanan pelanggan adalah sangat responsif dan proaktif. Kamar yang bersih dan luas, koneksi internet yang baik. Hotel ini memiliki keamanan yang baik bagi orang-orang yang memiliki masalah keamanan. Staf dwibahasa sehingga
Selengkapnya
Tanggapan dari Anais V, Responsable relations clients di Hotel Sancta Maria
Ditanggapi 19 Jun 2017
Dear Sir, Thanks a lot for your review. The happiness and the safety of our guests are key issues we focus on. The staff will be very honoured with your kind remarks. It means a lot to us when our guests are pleased with the service. That is the best reward we can get. Thanks again! We look forward to welcoming you again in the near future.
Selengkapnya
Di April 2016, kami memiliki workshop dengan 40 orang dan Florence, manajer meja depan itu sangat membantu dalam membantu kami mengatur untuk terlambat pemesanan/Konfirmasi. Staf yang sangat baik tidak diberitahu hanya dengan kami, penyelenggara (baca "financers") tapi juga
Selengkapnya
Tanggapan dari Anais V, Responsable relations clients di Hotel Sancta Maria
Ditanggapi 10 Mei 2017
Dear Rudolph, Thank a lot you for your advise. The satisfaction of our guests is the most beautiful reward which our teams and us can receive. We are glad that you appreciate our equipments and that it fit to your participants. Looking forward to welcoming you again.
Selengkapnya
Kami mengadakan workshop pelatihan 5 hari di sini yang indah. Staf luar biasa, sangat penuh perhatian dan responsif. Sarapan oke, makan malam yang Soso. Pemandangan pantai di seberang jalan jika Anda memiliki ruang di depan. Kamar yang sangat luas
Selengkapnya
Tanggapan dari Anais V, Responsable relations clients di Hotel Sancta Maria
Ditanggapi 23 Jun 2017
Thank you very much for your comment. Making possible for our guests to enjoy the charming, calming and relaxing sea view from their bay window after a long day of work or meeting is priceless. We were happy you have enjoyed it. Moreover; organizing and holding state of the art MICEs is one of our core business. We are happy we lived up to your expectations. Best regards..
Selengkapnya
Ukuran baik kamar bersih dengan udara con, lemari es dan wifi gratis (yang tidak keluar cukup sering), staf sangat ramah. Restoran yang bagus dengan pilihan untuk sarapan yang cukup mendasar, bar makanan ringan yang tersedia untuk makan siang & makan malam, bar menu atau menu
Selengkapnya
Tanggapan dari Anais V, Responsable relations clients di Hotel Sancta Maria
Ditanggapi 23 Jun 2017
We appreciate your detailed review that will help us identify all that need to be improved. The good news are1 our internet network has been upgraded with optical fiber connection.for the happiness of our guests and 2 the construction of the swimming pool is about to start in the coming months We look forward to welcoming you again with our new double-glasses-window rooms overlooking the Atlantic ocean !
Selengkapnya
Sebelumnya
Kategori Album
Semua fotoWisatawanKamar & SuiteBersantapPusat Bisnis & Ruang Acara
Foto disediakan oleh manajemenHotel Sancta Maria
Room
SebelumnyaBerikutnya
123456
SebelumnyaBerikutnya
11
KISARAN HARGA
US$132 - US$141 (Berdasarkan Tarif Rata-Rata untuk Kamar Standard)
LOKASI
TogoMaritime RegionLome
JUMLAH KAMAR
63
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