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Hydro Majestic Hotel Blue Mountains

Wisatawan (881)
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Pemandangan (13)
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Ulasan & banyak lagiLihat ke-9 pertanyaan
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Ulasan ini diterjemahkan oleh mesin dari bahasa Inggris. Tampilkan terjemahan mesin?
Saya adalah seorang tamu selama 2 malam untuk menghadiri pernikahan seorang teman. Pada catatan positif makanan dan layanan di resepsi yang sempurna. TAPI, di situlah cerita positif berakhir aku takut. Parkir adalah mimpi buruk dan saya disarankan oleh staf resepsi (tidak
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Tanggapan dari MeaganI8, Front Office Manager di Hydro Majestic Hotel Blue Mountains
Ditanggapi 12 Okt 2018
Dear Verinoca C, Thank you for taking the time to review your recent stay at the Hydro Majestic Hotel. Thank you for your kinds words about the wedding reception food and service. I am glad to hear that our team looked after you and gave your all guests a memorable experience. Thank you for your feedback about the size of the rooms. We do make efforts to advise all guests about the size of the rooms, advertising as such on our website, third party websites and verbally over the phone. I am sorry that this detail was missed on your occasion and this has been passed on to our reservations team. I regret that the service experience was lacking in some areas and apologise that you did not feel looked after. I apologise that you were disturbed by the fire alarm. Our procedures are to ensure an announcement is made when the alarm is activated, as well as following the investigation to ensure guests are informed. I am sorry this did not happen and will be conducting further training to constantly improve the experience for others. I hope we have an opportunity to welcome you back with the warmth and service for which we are known. Kind regards, Meagan
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Hotel ini tidak sesuai dengan hype atau harga yang dikenakan untuk sebuah kamar. Kamar ganda untuk satu malam adalah $ 400. 00. Ruangan itu sangat kecil untuk pemula. Kamar mandi sempit, tidak ada tempat untuk menggantung tas perlengkapan mandi atau untuk menempatkan apa pun.
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Tanggapan dari MeaganI8, Front Office Manager di Hydro Majestic Hotel Blue Mountains
Ditanggapi 12 Okt 2018
Dear Wandiemoo, Warm greetings from the Blue Moutains and thank you for choosing to stay with us. Thank you for your feedback regarding the cleanliness of the room, and of the facilities. I am sorry to hear that you had this experience as we hold our housekeeping team to a high standard, and one that was missed during your stay. Your feedback has been passed on to the housekeeping manager to ensure all rooms are scruitinised and attention to detail is maintained. The hotel is staffed by hospitality professionals from around the globe. We are very lucky and proud to have the combined and varied experience of our managers from many cultures. The property and business is owned by locals who strive to acknowledge the heritage of the property while providing exceptional experiences for all guests. I hope we have an opportunity to welcome you back to the historic Hydro Majestic Hotel in the future. Kind regards, Meagan
Selengkapnya
Kamar sangat kecil termasuk kamar mandi. Satu orang pada satu waktu dapat melewati bagian depan tempat tidur. Ketel dan teh / kopi di papan utama sebagai tidak ada ruang untuk yang lain. Hotel tampak mengesankan dari jalan. Lounges dan restuarants terlihat fantastis meskipun
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Tanggapan dari MeaganI8, Front Office Manager di Hydro Majestic Hotel Blue Mountains
Ditanggapi 12 Okt 2018
Dear don660, Warm greetings from the Hydro Majestic and thank you for leaving your feedback. We acknowledge that some rooms are small and make every attempt to inform our guests both verbally over the phone and on our website. The rooms are reminiscent of the size from the 1960's when the shared bathrooms were removed and en-suites retrofitted into existing bedrooms. Not all of our rooms are affected by this so I would encourage you to book a larger room next time. The name of the property dates back to 1906 when the Hydrotherapy treatments ceased being 'in vogue' with Sydney's elite visiting the blue mountains. The "Medlow Bath Hydropathic Sanitorium" was re-branded "The Hydro Majestic Hotel". Although we do not have spa facilities on site, guests staying at the Hydro Majestic do have the ability to utilise facilities at our sister properties Lilianfels Resort & Spa in Katoomba and Parklands Country Gardens & Lodges in Blackheath. Cancellation policies vary depending on the rate that one books and are explained when making the booking. Thank you for your feedback about the WiFi. Thank you again for taking the time to review your recent visit. We hope to be able to welcome you back again soon. Kind regards, Meagan
Selengkapnya
Bangunan ini indah dan didekorasi dengan penuh cita rasa di dalam. Teleponlah di depan dan pesan meja di dekat jendela. Tempat ini sangat populer dan memiliki beberapa pilihan teh yang tinggi. Itu cukup mahal. Orang-orang berdandan untuk datang ke sini dan ada banyak kelompok
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Tanggapan dari MeaganI8, Front Office Manager di Hydro Majestic Hotel Blue Mountains
Ditanggapi 12 Okt 2018
Dear Natalie T, Thank you for your complimentary review of the High Tea in the Wintergarden restaurant. I am glad you enjoyed your experience with us and look forward to welcoming you back again soon. Kind regards, Meagan
Selengkapnya
Itu ada di daftar ember saya untuk menghabiskan akhir pekan di hotel ini. Kami memutuskan untuk menghabiskan 4 malam untuk ulang tahun pernikahan kami, dan karena saya baru saja pensiun, sepertinya itu mungkin satu-satunya kesempatan kami untuk melakukan ini. Ya itu dekaden.
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Tanggapan dari MeaganI8, Front Office Manager di Hydro Majestic Hotel Blue Mountains
Ditanggapi 9 Okt 2018
Dear Jenny F, Thank you for choosing to stay with us recently, and thank you for taking the time to leave your feedback. I am glad that you were able to relax in the luxuriant spaces and made the most of your break by just stopping. Thank you for choosing to celebrate your wedding anniversary with us and best wishes to yourself and your partner. I hope that we can welcome you back to the Hydro Majestic Hotel in future. Kind regards, Meagan
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Bed in Room 401
Foto profesional atas permintaan eksklusif dari TripAdvisorHydro Majestic Hotel Blue Mountains
The Executive Valley Suite at the Hydro Majestic Blue Mountains
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The Belgravia Room at the Hydro Majestic Blue Mountains
Foto disediakan oleh manajemenHydro Majestic Hotel Blue Mountains
Belgravia Room
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Are there any self-serving laundry facilities?
I do not believe there are self serve laundry facilities..but there is a laundry mat at Katoomba about 10 mins drive away from Hydro
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Do you have tennis or a pool at the Hydro Majestic? Also what about walks from the hotel?
Hello There is no pool but they do have a tennis court and we did not do any walks around the hotel - the hotel is so nice I just stayed inside enjoying the decor and the view.
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We will be returning here for a night at the end of June. Is the log fire in the lounge lit these days? Cheers, Anni
The fire was lit during our stay making it a wonderful way to enjoy a cocktail and admire the views
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We had a twin room.
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SebelumnyaBerikutnya
12
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KISARAN HARGA
US$137 - US$246 (Berdasarkan Tarif Rata-Rata untuk Kamar Standard)
NAMA LAIN
mercure hotel katoombahydro majestic hotel
LOKASI
AustraliaNew South WalesBlue MountainsMedlow Bath
JUMLAH KAMAR
65
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