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Hilton Brighton Metropole

Wisatawan (1356)
Kamar & Suite (631)
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100Sangat bagus untuk pejalan kaki
Nilai: 100 dari 100
267Restorandalam 0,5 km
70Objek Wisatadalam 0,5 km
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Ulasan ini diterjemahkan oleh mesin dari bahasa Inggris. Tampilkan terjemahan mesin?
Kami mengunjungi di sini sebagai bagian dari perayaan ulang tahun kami dengan harapan yang tinggi. Ini, bagaimanapun, adalah The Metropole Hilton Brighton. Check in tampak lebih sulit daripada yang diperlukan. Tampaknya kami tidak dapat menggunakan poin kehormatan Hilton kami
Selengkapnya
Tanggapan dari SaschaKoehler, General Manager di Hilton Brighton Metropole
Ditanggapi 28 Agt 2018
Dear Carl M Thank you for taking the time to add your review to Trip-advisor. I am sorry that you have left the hotel feeling disappointed with all aspects of your stay with us. Your comments regarding service in our Waterhouse bar have been noted and shared with my Food & Beverage Manager. I regret we failed to meet your expectations on this occasion and I hope you will accept my apologies for any inconvenience you experienced. Unfortunately you can only book to stay using Hilton Honors point with Hilton Honors themselves but this would have been outlined in the terms and conditions to all Hilton Honors members, having checked with Hilton Honors points can only be redeemed for stays this has never included food or beverage. We do take all guest feedback extremely seriously and I very much regret your disappointment on this occasion. Kind regards Sascha Koehler General Manager
Selengkapnya
Menghabiskan dua malam di sini dengan suami saya & dua anak muda. Telah sebelumnya tinggal di sini beberapa tahun yang lalu & sayangnya kami dikecewakan oleh beberapa hal. Pertama, ruang setelah itu sudah dibersihkan adalah peralatannya kotor dan kotor lembar (posting bersih)
Selengkapnya
Tanggapan dari SaschaKoehler, General Manager di Hilton Brighton Metropole
Ditanggapi 28 Agt 2018
Dear Cassia009 Thank you for taking the time to add your review to Trip-advisor. I am concerned and sorry to read of the issues that you experienced and please accept my apologies. At the very outset please accept my unreserved apologies that my team did not demonstrate the service levels which we are normally so proud of. Please be assured that I have discussed your feedback with my Front Office team to ensure that one of our Guest Relation Managers contacts you directly. I am very sorry that your visit was marred in this manner, we do take all guest feedback extremely seriously and I very much regret your disappointment on this occasion. Kind regards Sascha Koehler General Manager
Selengkapnya
Kami telah tinggal di sini berkali-kali, karena hotel ini holdmany kenangan yang sangat istimewa bagi kami. Biasanya hotle tidak gagal, tetapi pada kesempatan ini ada beberapa hal yang mengecewakan. Lampu yang tidak berfungsi, dilaporkan tetapi tidak ada yang datang untuk
Selengkapnya
Tanggapan dari SaschaKoehler, General Manager di Hilton Brighton Metropole
Ditanggapi 28 Agt 2018
Dear Debbzzij Thank you for taking the time to add your review to Trip-advisor. I was very sorry that we had failed to meet your expectations in certain areas of your stay with us. Your feedback is extremely important to us to ensure that we continuously improve our services for our guests, your feedback has been shared with the relevant heads of department. I do hope that despite any disappointment experienced on this occasion, we may have the opportunity to demonstrate our usual warm welcome on a future visit. Kind regards Sascha Koehler General Manager
Selengkapnya
Kami mendapat kehormatan untuk menghadiri pernikahan di sini pada bulan Agustus, kamar yang kami gunakan indah. Ruang pernikahan, Clarence Suite luar biasa, minuman dan canap s disajikan di ruang sarapan yang memiliki pemandangan yang menakjubkan atas Brighton pinggir laut. ,
Selengkapnya
Tanggapan dari SaschaKoehler, General Manager di Hilton Brighton Metropole
Ditanggapi 28 Agt 2018
Dear Berth68 Thank you for taking the time to add your review to Trip-advisor. I am very grateful that you would take the time to pass on your very positive feedback on your recent stay whilst attending a wedding. I was particularly pleased to read the feedback on my team so thank you. I do hope we may have the pleasure of welcoming you back in the not too distant future. Kind regards Sascha Koehler General Manager
Selengkapnya
+6
Mungkin kamar terbesar yang kami miliki di hotel dan dengan pemandangan yang luar biasa. . . Kamar besar yang sangat bersih dengan tempat tidur ukuran raja comfee, Perlengkapan mandi yang bagus dan kamar mandi / pancuran besar, Jendela besar dengan pemandangan laut yang indah,
Selengkapnya
Tanggapan dari SaschaKoehler, General Manager di Hilton Brighton Metropole
Ditanggapi 28 Agt 2018
Dear pippa russ c Thank you for taking the time to add your review to Trip-advisor. I am so pleased you had great stay with us, thank you for your kind remarks about your bedroom and your stay it is always nice to receive good feedback to share with the team. I do hope you will look at returning in the not too distant future. Kind regards Sascha Koehler General Manager
Selengkapnya
Sebelumnya
Kategori Album
Semua fotoWisatawanKamar & SuiteBersantapKolam Renang & PantaiPusat Bisnis & Ruang Acara
Foto disediakan oleh manajemenHilton Brighton Metropole
Guest room
Foto disediakan oleh manajemenHilton Brighton Metropole
Guest room
Foto disediakan oleh manajemenHilton Brighton Metropole
Guest room
Foto disediakan oleh manajemenHilton Brighton Metropole
Guest room
Foto disediakan oleh manajemenHilton Brighton Metropole
Guest room
SebelumnyaBerikutnya
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Dear Marlee_13 Apologies for my delayed response, if you contact the hotel directly and speak with my reception team I am sure that they will be able to assist you. Kind regards Sascha Koehler General Manager
0 penilaian
Tampilkan semua jawaban
Hi do we need key access to lifts and floors in this hotel? wayward teen with us?
Dear ebayrubbi Thank you for contacting us with your enquiry. I can confirm that a key card is not needed for our lifts to gain entry to the bedroom floors. Kind regards Sascha Koehler General Manager
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Dear Glkelly74 Thank you for you comments, please could you contact our Reservations on the following e-mail address Unfortunately this site will not allow us to put contact numbers or e-mail address- Please call the hotel directly and ask to be put through to Angela in our In House Reservation Kind regards Sascha Koehler General Manager
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Dear snooker147147, Thank you for your enquiry regarding the drinks prices, in our Waterhouse Bar Wine by the glass 175ml Red, White & Rose - starts at about £5.90 and goes up to £8.90 250ml from £7.90 - £12.50 Bottles from 23.00 - £36.00 depending on the wine you order. Cocktails start at £8.50 - £12.50 Spirits start at £5.00 - £10.00 excluding mixers Whisky £5.00 - £18.00 excluding mixers Brandy £5.00 - £28.00 excluding mixers Liquers £4.00 - £6.00 Bottle Beers and Ciders - £4.50 - £5.00 Draught Beer & Cider £5.50 - £6.00 There will also be a bar in the wedding breakfast area and prices will be about the same. I do hope this helps. Kind regards Sascha Koehler Area General Manager
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Dear Alainechristian, Thank you for contacting me with your enquiry. I can confirm that any guest wishing to have a take away delivered, must collect from the delivery driver personally from the hotels lobby. We do not allow delivery drivers on to the guest floors, but delivery drivers must have the full name of the guest that they are delivering to. If a delivery is after 11pm and the driver does not have the guests full name to check the guest is staying at the hotel they will not be allowed in to the hotel lobby. Kind regards Sascha Koehler - Area General Manager
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SebelumnyaBerikutnya
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SebelumnyaBerikutnya
11
KISARAN HARGA
US$102 - US$249 (Berdasarkan Tarif Rata-Rata untuk Kamar Standard)
NAMA LAIN
hilton brighton metropole hotel brightonbrighton metropole
LOKASI
Inggris RayaInggrisBrighton and HoveBrighton
JUMLAH KAMAR
340
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