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Andaz Mayakoba Resort Riviera Maya

Wisatawan (743)
Kolam Renang & Pantai (265)
Kamar & Suite (187)
Sertifikat Keunggulan
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Spa
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Pusat Kebugaran dengan Gym/Ruang Latihan
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Bathtub Air Panas
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Hotel Bebas Rokok
Kolam renang luar ruangan
Lapangan golf
Layanan Bus Antar Jemput
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Penitipan anak
Pusat Bisnis dengan Akses Internet
Ruang Rapat
Staf Multibahasa
Tersedia Sarapan
Transportasi Bandara
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Kamar dengan akses difabel
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Ulasan & banyak lagi
894Ulasan
1.202Foto
127Tanya Jawab
0Tips kamar
Peringkat dari wisatawan
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Ulasan ini diterjemahkan oleh mesin dari bahasa Inggris. Tampilkan terjemahan mesin?
Kami berada di sana selama lima malam pada bulan Mei untuk kedua tinggal. Pengalaman yang benar-benar berbeda dari yang kami alami pada bulan Desember. Untuk mulai dengan, pantai. Minat utama saya dalam memilih hotel ini lagi. Sargazo atau rumput laut menutupinya dengan noda
Selengkapnya
Tanggapan dari Pascal D, General Manager di Andaz Mayakoba Resort Riviera Maya
Ditanggapi 29 Agt 2018
Hola sumieart! Thank you for taking the time to post your review on our TripAdvisor profile. We are very pleased to read your positive comments on the service provided by the team in particular Miguel and Cynthia. I also acknowledge and apologize for the aspects of your stay that were not up to your expectations, particularly the inconvenience with the seaweed. This is something that everyone in Quintana Roo takes very seriously and at the moment, the government is setting barriers all along the coast to prevent the arrival of seaweed to the shore. Once again, thank you for your feedback and for this opportunity to be in your service. I hope to have the opportunity of having you as our guest one more time in the near future. Your sincerely, Pascal Dupuis.
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Saya bekerja di Luxury Hospitality, pada awal usia 40-an dan perempuan dan telah berkelana ke mana-mana. Biarkan saya mengatakan ini. Ketika sebuah properti membuat Anda merasa istimewa dari saat Anda menginjakkan kaki ke saat Anda pergi, mereka telah mencapai apa itu
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Tanggapan dari Pascal D, General Manager di Andaz Mayakoba Resort Riviera Maya
Ditanggapi 29 Agt 2018
Hola tams888! Thank you for choosing Andaz Mayakoba and for the time you have taken to post your review on TripAdvisor. We are extremely happy to read your generous review and would like to thank you for your very kind words; it is great to read you got to enjoy our culinary offer and design. I shall definitely share your feedback to the entire team, especially with César and I am sure that this shall further motivate them delivering great experience to our valued guests like you. We are looking forward to welcome you again in the near future. Best Regards, Pascal Dupuis.
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Ini adalah perjalanan kedua kami ke Andaz Mayakoba pada tahun lalu (lihat ulasan Perendaman Budaya dari Mei 2018). Perjalanan ini adalah akhir yang sempurna untuk musim panas karena ada promosi besar di kamar malam di Andaz Mayakoba (Half Price / Full Experience). Kami upgrade
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Tanggapan dari Pascal D, General Manager di Andaz Mayakoba Resort Riviera Maya
Ditanggapi 29 Agt 2018
Hola Globetr0tter-tx! Thank you very much for sharing your feedback in respect to your recent stay at Andaz Mayakoba, it means a lot to read this was your second stay with us! It is very inspiring to receive such comments and my heartfelt thanks for recognizing the level of our hospitality particularly from Magna, Mariana, Julio, Nairobi, Mike, Ramón, Luis, Arsenio, Paul and Ignacio; rest assured that we will extend them the recognition that they deserve. We look forward to the opportunity to welcome your return in future at Andaz Mayakoba. Yours sincerely, Pascal Dupuis
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Ini akan menjadi liburan yang sempurna jika suami saya dan saya tidak sakit sehari sebelum kami berangkat dari sesuatu yang kami makan. Tapi Andaz adalah hotel yang indah. Selain sakit, pengalaman kami sempurna. Ruangan yang kami tinggal di (1 kamar dekat pantai) berada di luar
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Ulasan dikumpulkan dalam kemitraan dengan Hyatt Hotels
Tanggapan dari Pascal D, General Manager di Andaz Mayakoba Resort Riviera Maya
Ditanggapi 28 Agt 2018
Hola Aly D! Thank you very much for taking the time to post your review on our TripAdvisor profile. I am very happy to read you and your family enjoyed your stay with us. It was a great pleasure and compliment for us to have your review and feedback. Thank you for recognizing Paul, I am sure that your kind words will mean a lot him. I feel very sorry to learn you got sick, I understand the doctor came and could not determine the illness was caused by something you ate; I really hope you and your husband recover in a speedy fashion. Hopefully we will have the opportunity to welcome you back in the near future. Best Regards, Pascal Dupuis
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Kami tinggal di sini selama enam malam pada "setengah harga semua kesenangan", dan menggunakan upgrade suite globalis kami. Harga - nilai sangat baik untuk kualitas ruangan. Kami memiliki salah satu suite laguna yang lebih besar dengan kolam terjun pribadi. Itu ruangan yang
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Tanggapan dari Pascal D, General Manager di Andaz Mayakoba Resort Riviera Maya
Ditanggapi 28 Agt 2018
Hola Melissa S! Thank you for taking the time to share your experience at our resort. I would like to apologize for the inconveniences you had, I am very disappointed to know that you did not have a perfect stay, as we always strive to create unique and amazing experiences. As you well mention our resort is divided by a path that crosses our beautiful mangroves, we do this to preserve the natural environment, separating Lagoon and Beach Sides. The team and I are looking into the other areas of opportunity you mentioned to ensure that we are able to provide the expected guest experience at all times. I hope you give us a second opportunity to improve this last stay. Best regards, Pascal Dupuis
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Kategori Album
Semua fotoWisatawanKolam Renang & PantaiKamar & SuiteBersantapArea Keluarga dan BermainPusat Bisnis & Ruang Acara
Foto profesional atas permintaan eksklusif dari TripAdvisorAndaz Mayakoba Resort Riviera Maya
The Suite at the Andaz Mayakoba Resort Riviera Maya
Foto profesional atas permintaan eksklusif dari TripAdvisorAndaz Mayakoba Resort Riviera Maya
The Deluxe at the Andaz Mayakoba Resort Riviera Maya
Foto profesional atas permintaan eksklusif dari TripAdvisorAndaz Mayakoba Resort Riviera Maya
The Suite at the Andaz Mayakoba Resort Riviera Maya
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É ali inclusive?
Hola 72cooks! I will be more than happy to ask one of our Resort hosts to send you our Kimbo activity calendar. Thank you for your preference. Best Regards, Pascal Dupuis
0 penilaian
Can we add the all inclusive option at check in if we are staying on a points reservation?
Hola Amber H! Yes of course you can add our Open Kitchen Package at check in; the price of the package varies from $115.00 USD to $190.00 USD plus taxes and service charge, depending on the stay dates. As well you can purchase it prior to your arrival. Please do not hesitate to contact me for any additional question you may have. Thank you for your preference! Pascal Dupuis
0 penilaian
Hola 72cooks! Our Kimbo offers multiple activities everyday for our little guests such as boat eco tour, making bracelets, pool games, desing pizza, face painting, among others. If you want you can share an email address and I will ask one of our Resorts hosts to send you our Kimbo activities calendar. Our Open Kitchen package does include wine; some of the options are: Monte Xanic Chardonnay, Sauvignon Blanc, Cabernet Sauvignon y Calixa. Thank you again for your preference. Please do not hesitate to contact me for any further question you may have. Kind Regards, Pascal Dupuis
0 penilaian
Tampilkan semua jawaban
Hola Roving812435! In all of our Outlets we offer vegan options, I will be more than happy to share with you our menus if you are interested. Please share with me your email address. Thank you again for your preference and we look forward to having you as our guests. Pascal Dupuis, General Manager
0 penilaian
Tampilkan semua jawaban
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KISARAN HARGA
US$339 - US$812 (Berdasarkan Tarif Rata-Rata untuk Kamar Standard)
SEBELUMNYA DIKENAL SEBAGAI
Andaz Mayakoba
LOKASI
MeksikoSemenanjung YucatanQuintana RooRiviera MayaPlaya del Carmen
JUMLAH KAMAR
214
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