Wintergreen Resort

Wintergreen Resort ulasan

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3.5
189 ulasan
Luar biasa
78
Sangat bagus
41
Biasa
23
Buruk
20
Sangat buruk
27

linda s
Richmond, KY6 kontribusi
Feb 2022
Horrible experience. Drove from Louisville, Ky with significant other, took 9 hrs. Stayed in Nelson Co., ate in Nelson Co., spent money etc. I got lift tickets and then there was NO equipment anywhere. They WOULD NOT refund me, give me a rain check, voucher, nothing. College student, limited funds, haven't skied much didn't realize I needed to reserve equipment first, and would have read the details had there not been 50 people deep behind me. The lack of empathy or accommodation, was unbelievable. Like renting a canoe but told there were no canoes none available but you could go look at the water, lol. A voucher would've ensured me coming back spending more money. Weird policy. I was told that if I was military or injured I would get $ back. So good news, if I am deployed or break my leg, I'm good. Upside, beautiful area, go to the breweries, wineries, distilleries, Blueridge Parkway, or other natural beauty sites, beware of Wintergreen. Left a bad taste in my mouth. Studying business management and marketing currently, learned what not to do. Keith, in customer relations might want to rename title to customer irrelevant manager. Wintergreen, do better. Think about what your policies are causing you to miss.
Ditulis pada 9 Maret 2022
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Danielle
Chesterfield, VA1 kontribusi
Jan 2022
Pricing on lift tickets are insane. For a resort this size you should be pricing your lift tickets to match what you have to offer. The food and dining options on the slopes are not cozy. From the plastic chairs and folding tables to the lighting and lack of fireplaces, I wonder how this place manages to attract skiers.
Ditulis pada 18 Januari 2022
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Andrew B
3 kontribusi
Mar 2021 • Pasangan
They refused to refund our original payment of 90$ after requesting a refund. We bought tickets on Valentine’s Day and requested a refund after finding out that they were out of rentals.

They never refunded us.

They stole money from us.
Ditulis pada 20 Maret 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Anita
1 kontribusi
Feb 2021 • Keluarga
I was visiting Wintergreen today with my family enjoying The Plunge tubing. We enjoyed our time very much except I was spoken rudely to by one of the female employees to make sure my mask was over my nose and if she had to ask me again then I would be asked to leave. This right after I returned from downhill and a bit winded and didn't realize my mask had slipped barely below my nose. She could have suggested nicely that if I were having trouble with my mask and offer an disposable one for me. Hope she isn't speaking to others like she did to me.
Ditulis pada 25 Februari 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Payten S
1 kontribusi
Feb 2021 • Keluarga
Lessons barely taught my daughter anything in a 2 hour private lesson. At the end of the day I was told I was OK to take 1 more run on eagle swoop only to be greeted by an employee that was very rude and angry. He said i could not take the lift up and told me that I had to walk. There was other skiers that came down afterwards and he was appiologitic. To me it was very unprofessional and disappointing
Ditulis pada 16 Februari 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Chris R
2 kontribusi
Feb 2021 • Keluarga
Wintergreen needs help, they have forgotten the experience. Horrible booking process to get tubing tickets. It took 4 hours of our Sunday morning. We only got 5 runs once we got here. There over 60 people for 6 runs. Lines 7-8 deep. It took longer to get tickets than to drive here from richmond and tube. The bathroom at the Plunge was foul, and only two stall one up stairs and one down. They had 4 lanes not prepared. What are sitting around for. I will not come back. Wintergreen needs to focus on a better experience for their clients or they will have none. The staff is average amd have no coaching to be friendly. There a some good ones, but there are few of them and other don’t follow their lead. A lot people sitting around. Come on wintergreen you can be better so get it together.
Ditulis pada 15 Februari 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Kelly A
1 kontribusi
Jan 2021 • Keluarga
I was disappointed with our ski trip to Wintergreen Ski Resort this weekend. My family of 4 are brand new to the sport, so we got a lesson on Saturday. Though the lesson was adequate and the instructor was good, we did not graduate to the slopes that were offered. Wintergreen did not have the “bunny slope” open. My daughter was too scared to go down the bigger one, and retired shortly after the lesson in tears. I honestly didn’t want to push her either because she had zero control and was worried about her safety and others. We paid $1430 for the lift tickets, rentals and lessons. That is a lot of money for us. Doubtful I’ll return to Wintergreen.
Ditulis pada 11 Januari 2021
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richierich2014
Mechanicsville, VA22 kontribusi
Sep 2020 • Teman
A 340 degree view of the mountains and Shenandoah valley. Some of the most creative shots you will ever have to hit. Small greens and tall fairways. Great fun.
Ditulis pada 8 September 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Dan H
Spotsylvania, VA1 kontribusi
Agt 2020
I am the Group Leader for a 16 member golf group. We had reservations to stay 8/24 to 8/26. I established a cost for the stay and golf with one of their agents who did not include golf fees for 27 of the 63 holes scheduled to play. When we signed in we were informed that the 27 holes of golf would cost an extra $100 on top of the $456 "package price". Angry, 7 members of the group went home while 9 stayed and played. Management would not yield on the price.
Needless to say, we will not be going back and would not recommend this venue for golf groups.............
Ditulis pada 1 September 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

387rita61
Selinsgrove, PA7 kontribusi
Agt 2020 • Pasangan
Beautiful area and scenic views. The condo in the resort was clean but very tired looking. The amenities are dated. It appears someone went to a flea market to get the dishes and kitchen utensils. Unmatched, scratched etc. The showers need updated as does the dehumidifier that we had to empty routinely. It smells musty and damp-actually had to was all our clothes when we got home. Lumpy bed in smaller bedroom.
On a brighter note, whenever we asked for service, it was quick and efficient.
One last thing, we were charged $3 for a trail map of the mountain. Really? After spending money to stay with not much open, we had to pay for a map of the mountain which the resort is located? Nicke and diming!
Ditulis pada 20 Agustus 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

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