Jump Zone

Jump Zone ulasan, Santry

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3.5
29 ulasan
Luar biasa
10
Sangat bagus
5
Biasa
3
Buruk
5
Sangat buruk
6

Pam
Dublin, Irlandia1 kontribusi
Toddler area very poor
Agt 2020 • Keluarga
We visited with my 3 kids. Two older kids loved it but my 4 year old was in tears after 5 mins play in the toddler area.
Very very small area for them considering the overall size of the place and not even a slide in it.
What prob made it even worse for him was that he could see his older sisters in the other area having loads of fun.
Really not worth the €6 charge for it.
This was our first visit and prob our last until our youngest turns 5.
Ditulis pada 17 Agustus 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Gav
Dublin, Irlandia1 kontribusi
Worst manager I have ever dealt with
Agt 2020 • Keluarga
It's a great spot for kids. However, the manager I dealt with was the most ignorant and unhelpful person in a customer facing role I have ever deal with.

I had booked a spot for 12 o'clock for two 6 year olds and unfortunately our car broke down and we were late. I rang ahead to let them know and asked could we change the time to 12:30. The girl who answered the phone to me initially was super helpful and said yes that shouldn't be a problem and said she just had to run it by her manager. She then came back and told me the manager said no so I asked could I talk to him. Firstly he cut me off before I even had the chance to talk to him, I had call back in. I got to speak to him and he had a holier than thou attitude and told me he couldn't amend my booking to the next slot even though I had checked and there was multiple spaces available. He then told me to come back at 5 o'clock and we could go then even though we were on the way over. He then actually had the bad attitude to argue with me on everything I said to him. I wish I gotten his name so I could put here and warn people to avoid him. I have never had such bad customer service and he ruined our day out in jumpzone. The end result is that we ended up booking and paying full price again for another slot.
Ditulis pada 1 Agustus 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

kelli
Dublin, Irlandia18 kontribusi
Great day out
Jul 2020 • Keluarga
This place is great! It's spotless clean the staff are so lovely and really helpful. Greeted with a smile off everyone. Has a great area for under 5s that parents can go in with the kids and play and a huge area for the oldies and the parents which is amazing!
Ditulis pada 29 Juli 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

CynicismKane
2 kontribusi
OK
Sep 2019 • Keluarga
Facilities good, was a little crowded the day we came. Cafe very seriously overpriced. Daughter enjoyed it but not sirr we will be back. Staff more an oversight rather than training kids in safe use and tricks, which would have been great.
Ditulis pada 1 September 2019
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

caz921
Donabate2 kontribusi
Safe and fun
Agt 2019 • Keluarga
I bring my son and his friends here frequently. I find they are very consistent, safe and well monitored. They staff know their stuff and seem to take their job seriously which is what you want to see in a medium risk activity. Outside food and snacks are NOT allowed. The place always is clean, including toilets. They have non perishable snacks and coffee/drinks. No hot food. My son really likes it here as you can do single flips, not like some other places. This is a well run, organised and clean establishment. FYI, if you have jump zone socks you can bring them every time but don't bring grip socks from other trampoline companies as they are not allowed (I presume for insurance purposes). Also if kids are having fun, you can extend their time by half an hour and pay the extra. Book online, it's cheaper.
Ditulis pada 21 Agustus 2019
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Jessica B
1 kontribusi
Poor Staff and Lack of Different Activities
Apr 2019 • Teman
Was very unimpressed with the staff. Lady at front desk was very helpful but inside the play area the staff were very poor. We could overhear them talking about other customers which was very off putting. They also had little respect for other customers even little children who would be yelled at for any small mistake. Also although the facilities were impressive more variety would go a long way. Overall I might consider returning only due to the lack of different activities and the unfriendly staff.
Ditulis pada 15 April 2019
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Mary L
Dublin, Irlandia6 kontribusi
Will never visit again.
Agt 2018 • Keluarga
My complaint is basically about the rudeness of the staff, including management. My children were 10 minutes late starting their particular session, and when I asked the girl at reception if they could have an 10 extra minutes at the end, she was very abrupt towards me and told me in no uncertain terms that I knew before I paid that the children couldn't have the extra time. That's fair enough, and I accept that. However, why be so abrupt towards me and hostile. I just asked a simple question, and would have expected and accepted a polite response. There was absolutely no need to be so abrupt towards me. Also, when I attempted to leave the building the same girl told me I couldn't leave my children unsupervised. Again, I accept that. Then when I attempted to leave just to simply retrieve something from my car outside, one of the guys who looked like a supervisor also told me, quite abruptly, that I couldn't leave the children unsupervised. Why did both the girl and the supervisor have to be so rude and abrupt towards me? I said it to the supervisor that they need to teach their staff about their approach to customers. Basically, it costs a lot for children to go to jump zone and the least you expect is some common manners from staff in a place that is meant to be a happy and fun place to spend some time. I won't be going back - my money will be better spent elsewhere.
Ditulis pada 5 Agustus 2018
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Gav
Irlandia253 kontribusi
My little girl really enjoyed herself
Jul 2018 • Keluarga
Went to Jump zone today with my little girl aged 6. She really enjoyed herself.
I felt there isn't alot of different things to do, and also I think we were lucky there wasn't alot of older kids there.
Some staff were friendly others didn't seem to want to be there. Not sure if they are paid to interact with the people there if so they could do it better.
Main thing was she really enjoyed it there and will now probably end up going there again.

Website suggests you have to book online but you don't you can when you get there. But it works out a €1 cheaper online.
Ditulis pada 11 Juli 2018
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Kaz B
Irlandia36 kontribusi
Kids had a ball
Jan 2018
Third time to visit Jump Zone Santry, we booked online. Will be back as the four kids had a ball, we didn't eat at cafe so in an out in 2 hours. Great way to entertain the kids when weather is bad
Ditulis pada 6 Juli 2018
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Christopher B
Dublin, Irlandia19 kontribusi
childrens morning
Apr 2018 • Keluarga
I came here yesterday morn for my daugters bday no party just her and 2 of her pals, 1st of all its a great place very over priced but good crack, My review is about the staff, they are all up their own holes they talk to the kids like dirt and play in their walkie talkies they are more into there appearance and there looks rather than looking after the kids, they shout and scream at the kids, my guess is there all around 19/20 so id say there all college students with hangovers on a sunday, 2 lads had a face on them like they world was ending, the girls are more interested in how there hair and how they look and flirt with the lads who work there. I Will return again and if i do see a staff memeber speaking to any of the kids they way i seen them ill be letting them have it whether the child is mine or not.
Ditulis pada 16 April 2018
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

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