Vinpearl Safari

Vinpearl Safari ulasan, Pulau Phu Quoc

Area Wisata Alam& Taman Margasatwa • Kebun Binatang
09:00-16:00
Senin
09:00 - 16:00
Selasa
09:00 - 16:00
Rabu
09:00 - 16:00
Kamis
09:00 - 16:00
Jumat
09:00 - 16:00
Sabtu
09:00 - 16:00
Minggu
09:00 - 16:00
Tentang
Saran durasi
Lebih dari 3 jam
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4.5
714 ulasan
Luar biasa
430
Sangat bagus
192
Biasa
62
Buruk
18
Sangat buruk
12

maryyeo
Kota Ho Chi Minh, Vietnam1.614 kontribusi
Better organized VIP tours, Giraffe-feeding at Giraffe Restaurant
Nov 2020 • Keluarga
VIP zoo tours (they call it "veep tour" here in Vietnam) were better organized because:
1. They offered us a free buggy ride from the "VIP tour" booking/payment booth near the entrance to the safari queue, thus saving us a 10-minute trek through the zoo.

2. There is now a special queue just for VIP tour customers, means they get to skip the usually long queue to board the safari bus. AND they let VIP zoo tour customers get on the better bus with giant windows, not the regular tour buses with smaller windows. This separate queue for the safari wasn't available before, too.

Note:
Previously, it seemed possible to book this VIP tour by getting their hotline number from the hotel. But now, you got to be present to book and pay for this VIP tour when you're there at the VIP tour station which is around 30 metres in once you enter the turnstiles. Understandably so, since they have a lot less manpower standing by during this lull Covid period, and you most likely won't wait long since there ain't many tourists too. Still recommend an early visit though, for more active animals in the morning!

Giraffe-feeding can be done at the Giraffe Restaurant, near the queue for the safari bus.

Tips:
1. This is also probably the only place serving proper food such as spaghetti, rice, quarter chicken, etc. Good to know if you plan to have a meal in the zoo. Other dining options in the zoo are limited to just potato crisps/chips, sausages, ice-cream, etc.

2. This restaurant has a wide span of dining area, and only one of the areas is available for giraffe-feeding. Choose wisely, depending on how close you wanna get to the giraffes during meal time. Can be quite scary with the giraffes literally looming above your heads while you eat (yes, there are tables right at the edge).

3. 30,000vnd (~usd1.30) for a bunch of sugar cane, carrots, etc to feed the giraffes up, close and personal is considered a great deal, compared to zoos in most other countries.
Ditulis pada 6 Februari 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Dear maryyeo, Thank you for visiting Vinpearl Safari Phú Quốc! Your sharing is a wonderful soursce of information to make our services better. And we greatly appreciate your feedback. At the Zoo's "Happy Snacks" kiosks, we have drink, ice creams, chips, sausages and some other cakes, If you have any further suggession with kiot, please feel free to text me. We very happy to know that you have great experiences at Giraffe restaurant.The Giraffes at the restaurant are very friendly and always enjoy getting to know people. In addition to Giraffe restaurant, we also have 2 other restaurants (Rhino; Flamingo) in the entrance area, where there will be Vietnamese dishes. This is a very suitable places for you to experience vietnamese cuisine. Thank you for sharing your nice feedback and we look forward to welcome you back in the future. Best Regards, Customer Service Team Vinpearl Safari Phu Quoc
Ditulis pada 9 Februari 2021
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

Yeonju Lee
Seoul, Korea Selatan7 kontribusi
Impressive!
Des 2020
A great trip in a lovely place. The animal is very well cared for. The staff are extremely friendly and enthusiastic. They tell me many useful and interesting information about those kinds of animal.
Ditulis pada 13 Januari 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Dear YeonjuLee_korean, We are delighted to receive a positive review from you on Trip Advisor, thank you. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. We hope to welcome you for your next wonderful holiday in the Pearl Island. Best Regards, Customer Service Team Vinpearl Safari Phu Quoc
Ditulis pada 14 Januari 2021
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

MKAST
Inggris Raya102 kontribusi
Hot Hot Hot
Des 2020 • Keluarga
The place is lovely. The animals are well looked after and have plenty of space. But it was too hot to enjoy the experience. The bus that takes you around the safari had about 5 seats and the rest of the people old and young were crammed in like sardines no social distancing measures at all. Due to this we weren’t able to fully enjoy the experience.
Ditulis pada 23 Desember 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Dear UKtoAST15, Thank you for taking time to share feedback about our Park! We are glad to know that Vinpearl Safari is a lovely place for you. Thank you so much! We are so sorry to know that because of the hot weather you haven't had a good experience at our park. We also recommend visiting Safari in the morning, the weather will be better. In case of hot weather you also can use the park's umbrella rental service. Our Safari bus has 17 seats, designed for customers to stand to watch the animals, the tour guide on the bus will always remind customers to give up seats to the elderly, children and pregnant women, one bus will carry up to 30-35 people. We truly regret to know that Safari bus ride didn't make you comfortable and you weren’t able to fully enjoy the experience. Please contact the hotline: 0931022929 for next time you come to Vinpearl Safari, we will be happy to give you some useful suggest for your visit. Once again, thank you for your feedback,we are looking forward to welcoming you back definitely, for another amazing experiance with us! Best regards, Customer service team, Vinpearl Safari Phu Quoc.
Ditulis pada 25 Desember 2020
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

Quang Kiet Le
Kota Ho Chi Minh, Vietnam745 kontribusi
Impressive!
Des 2020
We were so impressed as the safari was very well organised. The animals looked so happy and healthy! Staff was friendly and super nice!
Ditulis pada 16 Desember 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Dear Kiet Q, We are delighted to receive a positive review from you on Trip Advisor. Thank you so much! Your kind review will inspire our team to continuously strive to provide excellent service to our guests. We are looking forward to welcoming you and your family back in the future. Best Regards, Customer Service Team Vinpearl Safari Phu Quoc
Ditulis pada 17 Desember 2020
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

Matteo G
2 kontribusi
Great experience
Nov 2020 • Pasangan
Great experience many animal with friendly staff. You could feed and play at a distance with them but the condition is not really great.
Ditulis pada 3 Desember 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Dear 199matteeog, Thank you for sharing your feedback following your recent trip at Vinpearl Safari Phu Quoc on TripAdvisor! We are very happy to know that you had "great experience" at Vinpearl Safari Phu Quoc. I'll appreciate if you could show me in more details about "the condition is not really great" as you mentioned. Looking forward to your response! Should you have any further comments, please feel free to let me know. Best Regards, Customer Service Team Vinpearl Safari Phu Quoc
Ditulis pada 5 Desember 2020
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

Mark D
Kota Ho Chi Minh, Vietnam50 kontribusi
An amazing safari and zoo
Nov 2020 • Teman
I really didn’t know what to think going to a zoo in Asia because you hear all these stories online but when I got there I was really pleased. The staff were super nice and friendly, spoke good English and wanted to speak it.
The place itself is very very clean, the animals have been well cared for and the whole day was just fun. A really interesting collection of different species and I have to say one of the best zoo/safaris I’ve ever been to. I’d come back next time I’m on the island.
Ditulis pada 4 November 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Dear mrdavinci86, Thank you for choosing our Vinpearl Safari on your vacation! We very happy to know that you had a great experience at Vinpearl Safari! Your kind review will inspire our team to continuously strive to provide excellent service to our guests. We will always be here to welcome you back. Thank you for sharing your nice feedback and we look forward to welcome you back in the future. Sincerely yours, Customer Service Team at Vinpearl Safari Phu Quoc
Ditulis pada 5 November 2020
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

LifeExplorer
Kuala Lumpur, Malaysia336 kontribusi
Very Impressed!
Okt 2020 • Keluarga
This is a very impressive safari park! Very well organized and super clean. The staff speak good English and are nice & friendly. Huge variety of animals in large and clean enclosures. Good food outlets and shops. There has been massive investment done in this place and it is being managed exceptionally well. We will come back with friends next time. Well done 👍
Ditulis pada 25 Oktober 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Dear Crisper1, We are delighted to receive a positive review from you on Trip Advisor, thank you so much! Your kind review will inspire our team to continuously strive to provide excellent service to our guests. We hope to welcome you and your friends for your next wonderful holiday in the Pearl Island - Phu Quoc. Sincerely thanks!
Ditulis pada 26 Oktober 2020
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

Justin N
3 kontribusi
A wonderful trip
Okt 2020 • Pasangan
I was excited about service staff there and when the shuttle bus took us to around discovery wild animal( tiger, lion, bear and especially rhino). We could see them very close, known more information about them by tour guide of Vinsafari, one more thing made me so supprised were “ the show of bird” many parrots and a lot of bird to shown their talented. I think if I have a chance I will to be back here to joy.
P/s: don’t be break time for people to joy here. Vinsafari should adapt more sockets or charge batteries so that people can take a picture by their phone.
Thank and best regards.
Ditulis pada 21 Oktober 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Dear JustinN1228, We very happy to receive your nice feedback! Thank you for taking the time to share with us about your wonderful experiences at Vinpearl Safari! We really appreciate your comments about adapting more sockets or charge for customer's phone. The team at Safari and I are looking forward to welcoming you back to Vinpearl Safari in the future!
Ditulis pada 22 Oktober 2020
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

maryyeo
Kota Ho Chi Minh, Vietnam1.614 kontribusi
Benefits to visit during this lull season
Agt 2020
This was our third time here, mainly because our kiddos are fascinated with the animals. Must mention the benefits to visiting during this lull season:

1. Not crowded = No need to queue/ wait
We didn't have to queue to enter the zoo, nor wait long for our safari bus ride, and we managed to get the paid buggy+guide without early reservation. It was totally opposite of when we came during the super peak New Year weekend last time.

2. Animals were almost all out and about!
We could take numerous close-up photos oh the animals in action, because they were all out and walking around, instead of hiding in their shelters. It could be because of the cool morning shower just before we arrived, but it could also mean the animals had acclimatized and used to safari buses passing OR that they didn't bother to hide because there were a lot less safari buses than before? Beats me.

3. Guides were pretty good, and improved once again!
Both our safari bus guide and our paid buggy tour guide were once again, better than our previous two visits. That most likely meant they had better training, which is great to observe. They even mentioned interesting nature stories such as the swan's eggs frequently getting stolen by the monkeys at night, and that the resident elephants are 50 and 30 year old females who were rescued (not sure if I got this part right or if it is true?), the explanation of the ostriches' lack of feathers because they were molting, and even highlighting the clever bear who often comes up to the safari bus asking for food directly from the bus driver (he even knows which side to go to!). I wonder if they update their scripts every few months, though.

4. New attractions
They have engaged African tribal dancers which kinda livens up the mood of the safari. They had fixed performance timings but they also came out to receive visitors who just arrived. Effort seen. There was also a new reptile world which we didn't see when we visited on the last few days of 2019. Many types of medium-sized reptiles in rather well-kept (maybe because they are new?) glassed enclosures.

What we missed, though:
The birds' aviaries and lemur interactive enclosures were closed. Hopefully temporarily. So the kids kinda missed those since these (the interaction with the animals) were their favourite parts of the zoo.
Ditulis pada 21 Oktober 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Dear maryyeo, Thank you for choosing our Vinpearl Safari for your holiday in Phu Quoc-- the Pearl of Vietnam! We truly appreciate you taking your time to share with us this wonderful review and your feedback is most valuable. According to your feedback, I know this is not the first time you visit our Vinpearl Safari, but you have been here several times. That said, Vinpearl Safari is your trusted place and we are very happy and grateful that you are always being with us. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. We hope to welcome you for your next wonderful holiday in the Pearl Island.
Ditulis pada 23 Oktober 2020
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

Jens K
12 kontribusi
Family unfriendly
Okt 2020
The park is very nice and clean but clearly the staff does not like children in the giraffe restaurant. Very sad that some staff can ruin a nice day...
Ditulis pada 6 Oktober 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Dear jensk425, Thank you for taking the time to share feedback about our Park! I truly regret to read that some of your interactions with our staff have not been pleasant. I read with good care your review further to this experience and please allow me to present you my sincerest apologies regarding the disappointment mentioned. We are sorry that we did not have the opportunity to discuss more with you, but the problems that you mentioned have been shared with our Head of the Department to take appropriate actions in order to correct these problems. I'm looking forward to receiving more information on these problems from you. You can contact me by email at v.trangdtn1@vinpearl.com. With a more open mind, the Safari team and I are looking forward to welcoming you back during your next trip to Phu Quoc. Best Regards, Customer Service Team Vinpearl Safari Phu Quoc
Ditulis pada 10 Oktober 2020
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

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