The Chandelier

The Chandelier ulasan, Las Vegas

Komentar pengguna
Matt L
Oleh Matt L
NEEDS TO BE INVESTIGATED BY LAS VEGAS/NEVADA BEVERAGE CONTROL
Mar 2022
NEEDS TO BE INVESTIGATED BY LAS VEGAS/NEVADA BEVERAGE CONTROL We (party of 6) arrived this past Monday (3/28) evening. Our server, Ioana , greeted us and said she'd be right with us. When she finally came back, she took the order of four people in our group and turned to walk away. When my husband and I said "Wait, what about us?" She said "Oh I thought he ordered for you." The "he" being our friend who ordered a mezcal for himself and his girlfriend. Which maybe, sure, but then she would have thought 4 people were sharing 2 drinks? And you wouldn't think to just ask the other two guys there instead of ignoring them? Weird but whatever. I order the Rickshaw Chardonnay which is listed on the menu at $12. When Ioana returns with her tray of drinks, she has a glass of Chardonnay poured. She says to me "We're out of Rickshaw but we have Talbott, is that okay?" Seeing as the wine is already poured and she's delivering drinks I of course say it's fine. Our friend hands over his card and tells her to run it. Something just not feeling right about Ioana to me so I check the itemized after she drops the check off. Sure enough, she charged $17 for the Chardonnay. Listen, I get if a place runs out of something and there's a more expensive option avail-- it happens. However, you should ask before pouring and bringing to table, otherwise the anticipated amount should be charged. We bring this up to ... and she is immediately condescending and defensive. She asks over and over if we "want to speak to a manager" with a smirk and a tone I wish I could imitate here. We finally agree to speak to the manager. And she takes the glass of wine away with her! But wait, it gets better! As we're waiting, we have a friend go to the bar and order a Rickshaw. Lo and behold, she's given the glass of wine and charged... $15 and some change. Huh?! When asked about the price discrepancy the bartender says they only have one button for Chardonnay and you get whatever they pour. WHAT?! So the manager, Estevan, finally comes over and we explain to him what happened. He first says they're "out of Rickshaw but probably have one bottle behind the bar the bartender used." We give him the receipts from the original order and the second single glass of wine from the bar. As we're talking to him the bartender comes rushing over from behind the bar trying to hand our friend some dollar bills. Truly wild. Estevan keeps trying to throw the bartender under the bus, saying they've "been having issues with him." As if Ioana hadn't started all this and been so unbelievably rude. Estevan has our friends original full order refunded and then recharges his card again for everything except the wine. But what about the $15 glass of "Rickshaw" we ordered when your menu says $12? Estevan wasn't listening or paying attention cause Estevan truly didn't care. He then says the bartender must have charged for the Blanc de Blanc by accident. Estevan, we told you the bartender already told us they have one button they press for CHARDONNAY. Like can you try to listen and at least make up believable lies. Because I then ask for a receipt that shows what he pressed and Estevan comes back with a receipt for $14 Sauvignon Blanc (which I'm sure he just went and did to cover up the fact that they falsely charge for Chardonnay, as on our original receipt it's listed as Chardonnay BTG which Estevan confirmed means "by the glass") When I ask why it was $15 and some change he says "Oh! Tax!" But Estevan you originally said he mistakenly charged the Blanc de Blanc which would be $16 something after tax then. In the end, absolutely nothing was resolved, Ioana apologized after the fact with that smarmy smirk, and this placed charged two different, inflated prices for a $12 glass of wine.

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Sempurnakan daftar ini

4.5
600 ulasan
Luar biasa
340
Sangat bagus
176
Biasa
52
Buruk
13
Sangat buruk
19

Michele C
Kitty Hawk, NC27 kontribusi
Nov 2021
you must experience this. Sit at the bar and have a drink...they are expensive though..but hey you only live once!
Ditulis pada 19 April 2022
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Matt L
Los Angeles90 kontribusi
Mar 2022
NEEDS TO BE INVESTIGATED BY LAS VEGAS/NEVADA BEVERAGE CONTROL

We (party of 6) arrived this past Monday (3/28) evening. Our server, Ioana , greeted us and said she'd be right with us. When she finally came back, she took the order of four people in our group and turned to walk away. When my husband and I said "Wait, what about us?" She said "Oh I thought he ordered for you." The "he" being our friend who ordered a mezcal for himself and his girlfriend. Which maybe, sure, but then she would have thought 4 people were sharing 2 drinks? And you wouldn't think to just ask the other two guys there instead of ignoring them? Weird but whatever.

I order the Rickshaw Chardonnay which is listed on the menu at $12. When Ioana returns with her tray of drinks, she has a glass of Chardonnay poured. She says to me "We're out of Rickshaw but we have Talbott, is that okay?" Seeing as the wine is already poured and she's delivering drinks I of course say it's fine. Our friend hands over his card and tells her to run it. Something just not feeling right about Ioana to me so I check the itemized after she drops the check off. Sure enough, she charged $17 for the Chardonnay. Listen, I get if a place runs out of something and there's a more expensive option avail-- it happens. However, you should ask before pouring and bringing to table, otherwise the anticipated amount should be charged. We bring this up to ... and she is immediately condescending and defensive. She asks over and over if we "want to speak to a manager" with a smirk and a tone I wish I could imitate here. We finally agree to speak to the manager. And she takes the glass of wine away with her!

But wait, it gets better! As we're waiting, we have a friend go to the bar and order a Rickshaw. Lo and behold, she's given the glass of wine and charged... $15 and some change. Huh?! When asked about the price discrepancy the bartender says they only have one button for Chardonnay and you get whatever they pour. WHAT?!

So the manager, Estevan, finally comes over and we explain to him what happened. He first says they're "out of Rickshaw but probably have one bottle behind the bar the bartender used." We give him the receipts from the original order and the second single glass of wine from the bar. As we're talking to him the bartender comes rushing over from behind the bar trying to hand our friend some dollar bills. Truly wild. Estevan keeps trying to throw the bartender under the bus, saying they've "been having issues with him." As if Ioana hadn't started all this and been so unbelievably rude.

Estevan has our friends original full order refunded and then recharges his card again for everything except the wine. But what about the $15 glass of "Rickshaw" we ordered when your menu says $12? Estevan wasn't listening or paying attention cause Estevan truly didn't care. He then says the bartender must have charged for the Blanc de Blanc by accident. Estevan, we told you the bartender already told us they have one button they press for CHARDONNAY. Like can you try to listen and at least make up believable lies. Because I then ask for a receipt that shows what he pressed and Estevan comes back with a receipt for $14 Sauvignon Blanc (which I'm sure he just went and did to cover up the fact that they falsely charge for Chardonnay, as on our original receipt it's listed as Chardonnay BTG which Estevan confirmed means "by the glass") When I ask why it was $15 and some change he says "Oh! Tax!" But Estevan you originally said he mistakenly charged the Blanc de Blanc which would be $16 something after tax then.

In the end, absolutely nothing was resolved, Ioana apologized after the fact with that smarmy smirk, and this placed charged two different, inflated prices for a $12 glass of wine.
Ditulis pada 29 Maret 2022
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Alex Franklin
Lebanon, KY102 kontribusi
Jan 2022 • Teman
Starting from the beginning, the hostess are very short with you regarding wait times and don’t really make it seem like they can accommodate you. I saw this happen to a few groups who were in line before us. We were offered standing room only by the bar, only to walk in and easily find 2 open seats. On a Saturday night at about 9pm. We sit down and are immediately greeted by the bartender (he was EXCELLENT by the way) and he offered us the secret menu drink Verbana. I had watched enough YouTube videos about LV I knew about this drink already and my husband planned on trying it. The bartender convinced us both to do it and I have to say it’s quite an experience. I gave those around me a show with my facial expressions from eating the flower too. But regardless it was a “when in rome” kind of experience and I’m glad I did it. The crystals were beautiful and the atmosphere was really
chill and everyone was having a good time. We ended up ordering 4 drinks total and it wasn’t cheap but well worth the experience. Highly recommend stopping in and trying the Verbana! Even if you don’t enjoy it, you’ll come home with a cool story to tell your friends.
Ditulis pada 1 Februari 2022
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

halo36
Houston, TX205 kontribusi
Des 2021
Been here many times. Chose this for a drink based on previous experience. However I don't understand why the host staff always seems to act like they don't have any room when there are tons of open tables. This is at least the second time this has happened in just a few months. "Do you have a table for six?" They respond like they don't, make you wait a few minutes, won't really confirm or deny, then come back and bring you to an empty table with plenty of other open tables all around. Maybe they think they are creating some sort of demand.

Regardless of the weird way they act about going in, the drinks are good. Friends got espresso martinis. I got the pepper flower drink again. I don't even know what it is called, but the servers all know what you are talking about. Good location, good drinks, easily accessible. Makes for a good stop on the way to a restaurant or other venue.
Ditulis pada 20 Desember 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Lolita P
1 kontribusi
Nov 2021
Was there on November 2020 for a long girls weekend, Wonderful drinks, friendly service, smoking friendly, and a great crowd for people watching and the lower and upper levels are a beautiful spot for those of us who enjoy a cigarette with our drink, there are even cigarette girls on the floor weekend nights for a totally vintage elegance vibe! Overall a fabulous place and very Instagram worthy with crystal everywhere!
Ditulis pada 16 November 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Ebony
Oklahoma City, OK298 kontribusi
Okt 2020 • Teman
We were here per-Covid back in January 2020. Our server had a bad attitude and the service was terrible, so we had one drink and left. For the price you pay for drinks, it really shouldn’t have been that bad.
Ditulis pada 26 September 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

424trishah
Sugar Land55 kontribusi
Agt 2021 • Pasangan
This bar was so beautiful and a lot of fun. Great people watching. I had the verbena which is a cocktail that includes a Szechuan flower you chew and get a crazy fizzy tingly experience in your mouth.
Ditulis pada 29 Agustus 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

WindyCityTrvlr
Chicago, IL399 kontribusi
Apr 2021 • Pasangan
When booking, please note the bottom level is casual dress, on the casino floor but has a limited menu.

If you want dinner, you'll have to book the other levels. The drinks are strong and tasty but paying $24 for 5 shrimp is a bit much! We looked over the menu before going but since we were on the bottom, dinner wasn't really an option.

The staff is great, the bartender was cool as well and the location has access to lots of other places.
Ditulis pada 29 April 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Jennc04
Beaverton, OR241 kontribusi
Mar 2021 • Pasangan
We love this bar! Beautiful atmosphere. Smoothest drinks. Most mixed drinks start around $18. Different levels give off different vibes. Level 1 is perfect for sitting back and people watching. 1.5 and 2 for more intimate backdrops and conversations. We've had Amber a few times (March and prev in October). Always friendly and attentive but relaxed at the same time even though she's busy with "tables"
Ditulis pada 9 April 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

badrax
Fort Lauderdale, FL1.443 kontribusi
Jan 2021 • Teman
The location is beautiful
Photo opportunity spot for sure
Secret menu items
Reasonable price for the strip
Ditulis pada 5 Januari 2021
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

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