Cosmo Salon and Spa

Cosmo Salon and Spa ulasan, Sanur

Area Indah Pejalan Kaki • Spa
10:00-18:00
Senin
10:00 - 18:00
Selasa
10:00 - 18:00
Rabu
10:00 - 18:00
Kamis
10:00 - 18:00
Jumat
10:00 - 18:00
Sabtu
10:00 - 18:00
Minggu
10:00 - 18:00
Tentang
Saran durasi
1-2 jam
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4.5
301 ulasan
Luar biasa
193
Sangat bagus
63
Biasa
24
Buruk
12
Sangat buruk
9

catllar2015
Chiang Mai, Thailand201 kontribusi
Top massage
Mei 2020
First visit to this clean and cool spa. OH had a foot massage and I had a Balinese massage. A delight. Beautiful clean cabins each with a shower and clean towels so you can get unsweaty before the start. Perfect massage unknotted and relaxed me. Peppermint oil perfect. OH's foot massage sent him off to sleep. Cup of green tea finished off perfectly. We took advantage of the 50% massage discount for May so the two came in at 200rp - bargain. I'd willingly pay the full price. Next time I'm having a facial.
Ditulis pada 12 Mei 2020
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Ha! I missed this. We actually had a covid review! Please come back....we are currently operating with 20% off EVERYTHING (probably at least through August), but also additional flash sales that we change day to day. Those provide 50% off...some days facials, some days shellac mani/pedi. Regardless, thanks very much for taking the time to write a positive review.
Ditulis pada 9 Agustus 2020
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Nikki C
17 kontribusi
Hair spa
Mar 2020 • Sendiri
I had 2 hair treatments done here while in Sanur. By far the best I've had.
The price was a little more than other basic massage salons, and absolutely worth it. The effort that went into it was 100%
Will definitely return when bank in Sanur.
Ditulis pada 21 Maret 2020
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Thanks for the kind review. Safe travels and hope to see you again.
Ditulis pada 22 Maret 2020
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Hans v
Goes, Belanda196 kontribusi
Friendly and professional!
Feb 2020
Both my wife and myself went to this spa for treatment and both of us were very happy with the standard of both the facilities and the professionalism of the staff. Excellent massage, haven’t had better on Bali, choice of oils, cup of tea afterwards, all very relaxing!
Ditulis pada 25 Februari 2020
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Thank you for taking the time to write a positive review.
Ditulis pada 26 Februari 2020
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Mel_and_Joel
Busselton, Western Australia, Australia78 kontribusi
Great find
Feb 2020
My husband had the deep tissue massage and I had a facial. Excellent experience, more expensive than other places, but very thorough and highly trained staff
Ditulis pada 22 Februari 2020
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Thanks folks. You give me another chance to explain our prices. Our business model is to provide the quality of the major beach hotels but at a lower price. They don't post their prices on the street, but are typically 3-5 times higher than us. If you try the budget shops that do post prices on the street, you may find yourself in an unsanitary situation with poorly trained staff on uncomfortable beds separated by curtains. Thank you for the comment about our staff. Several of them have been with us for 5+ years and we think they are the best in Sanur. Hope to see you both again.
Ditulis pada 23 Februari 2020
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Kellie S
Darwin, Australia86 kontribusi
Great hair cut
Jan 2020 • Sendiri
I rang to inquire if I could get in for a haircut. I could get in that afternoon so booked my appointment. I had a hair wash and a very good cut with a young man there and I am very happy with the service and cut. The price was also excellent, ALOT cheaper than in Australia. Highly recommend and would definitely go there again.
Ditulis pada 8 Februari 2020
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Glad we could accommodate you. Thanks for taking the time to write a positive review. Come back for a massage, pedicure, or facial 😜.
Ditulis pada 10 Februari 2020
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Alan & Jules
Royal Tunbridge Wells, UK32 kontribusi
Definitely go back excellent Pedicure!
Des 2019
My daughter and I booked pedicures, standard colour. We really enjoyed our visit and if we return to Sanur we will definitely go back. Service was very polite and relaxing, tea was served as well. The standard of the pedicure was very high (Opi varnish), one of the best and most long lasting pedicure I have had. Brilliant, thank you Cosmo!
Ditulis pada 26 Januari 2020
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Thank you for taking the time to write a positive review. It is nice to see families taking a spa day...something that may not happen at home, where treatments have to compete with work and school schedules. Next time try the cream bath, you can do it at the same time as your nails if you wish. It is a hair treatment that includes head, neck, shoulder, and arm massage.
Ditulis pada 27 Januari 2020
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LucyR
2 kontribusi
Do not go here for highlights!!!!
Jan 2020 • Keluarga
I visited the salon yesterday to get my hair lights done. They translated to the hair dresser what I wanted and she started putting in the foils.when they took me to the basin they added toner before washing out the highlights which I thought was weird after having highlights many times before but just thought they knew what they were doing. When I say back down and they removed the towel my hair was bright orange at the top and white at the bottom. Assured it looked weird because it was wet they cut and dried it and it was still highlighter!!! I paid and left thinking it can't be that bad will wait until I get home and restyle and see. Highlighter orange. Went for lunch with friends who made comments like ' was the a home job gone wrong' ' did u put 100 lemons on your head and lie in the sun? '. Humiliated in went back and they offered a toner. Ten mins latee my hair was No longer orange and white. It was bright yellow and white. Again I went home to see if it was fine in natural light etc. The next morning my husband told me how bad it really was so we went back. The owner smiled and laughed and said my hairdresser wasn't very experienced and went and got someone who was. He looked at my hair and agreed it was yellow but couldn't do anything in case my hair got too damaged. In essence they gave me a refund but refused to fix it. I then had to buy silver shampoo from them for 25 bucks and told to put it in to get rid of the yellow. Essentially admittiing my hair wS yellow! . If you value your hair do not go here!!! I now have to find another salon to fix this f up. Avoid this hairdresser at all costs!!!!
Ditulis pada 25 Januari 2020
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I don't believe in kicking someone when they are down but I have to take issue with your review. We have 3 stylists and the two men are well known for fixing bad cuts and for excellent highlights. Your shocking headline does disservice to them and will cause people to avoid them. They are hard working professional stylists and will lose commissions because of this. Also, I thought this was a little extreme when we gave you a full refund. I was in the salon when you started your treatment and I heard you say that your hair was changing color, turning orange. The lady who did your treatment should have refused due to the condition of your hair, as did the gentleman who reviewed it later. She made a mistake trying to fix the color. Coloring is a chemical process. We have had literally thousands of hair customers over 16 years with 99.9% satisfied. We have had a handfull of bad experiences over that time and understandably some emotional responses. It is upsetting to look in the mirror and see something different from what you expect. In your case, the lady who handled your complaint (who is not the owner) was not laughing at you, but rather trying to reduce the tension caused by your irate husband. And we didn't force you to do anything, she recommended a product that would help you. You chose to buy it. Having said all that, we are taking corrective action based on your case. The stylist was formerly an instructor and has many regular customers, but she struggles to communicate in English and doesn't like to tell customers that their hair is not healthy enough to highlight. The men don't have this problem so we are now restricting her from doing highlights with western hair. We again apologize for your trouble but caution you from making blanket statements that can affect all our stylists.
Ditulis pada 27 Januari 2020
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Kaye
Long Beach, CA33 kontribusi
Great place!
Des 2019
We were very well taken care of here, even though they were busy and we did not have appointments. The level of care and professionalism here truly comes through and the level of service is fantastic.
Ditulis pada 21 Januari 2020
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Thanks. We do stress a little during high season to maintain our standards, so glad to hear we met them in your case and could accommodate you. Thanks for the review.
Ditulis pada 27 Januari 2020
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Weazel123
New South Wales, Australia9 kontribusi
Great service
Jan 2020
I had my hair coloured to cover up my grey hair coming through and I was more than happy with the results! Better than my hairdresser back home in Australia!
Very reasonable price and customer service was exceptional!
Thankyou!
Ditulis pada 16 Januari 2020
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Thanks. We appreciate your comments. It is difficult to place your trust in a new stylist when you have your favorite back home, so glad to hear we did better! When we do fall short we try to make up for it with Balinese quality service. Cheers Tom for Cosmo
Ditulis pada 17 Januari 2020
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Kerri I
Ottawa, Kanada113 kontribusi
Nice haircut
Des 2019 • Sendiri
After months of traveling, I came here for a much-needed cut. I had medium-Lon FBHair and wanted to get at least 6cm taken off. Although I was pleased with my final cut, the surroundings detracted from my enjoyment of the experience. The salon was very warm- the ac wasn’t working that well- so I opted not to have blow-dry. I would have preferred a consultation with dry hair, to better explain what I wanted. As well, I wasn’t offered a drink until he was almost done with my cut.
Ditulis pada 13 Januari 2020
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Sorry about the ambiance. We've been super busy and the people going in and out, combined with hot humid weather, did put a strain on our AC for a few days. A cool glass of water would have helped, so sorry about that. He should have offered that at the start of the service. Glad you were pleased with the haircut.
Ditulis pada 14 Januari 2020
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Cosmo Salon and Spa buka:
  • Min - Sab 10.00 - 18.00