Kempinski The Spa

Kempinski The Spa ulasan, Jakarta

Tulis ulasan
Tentang
Saran durasi
1-2 jam
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4.5
14 ulasan
Luar biasa
9
Sangat bagus
3
Biasa
1
Buruk
0
Sangat buruk
1

Jet775414
Belanda14 kontribusi
Teman
We went to Kempinski the spa for couple treatment promo of Valentine. I had a massage, scrub, and bath. The place is very nice and clean and the customer service is also very very good. My masseuse was Mrs./Ms. Yayan. She actually gave an amazing massage and I make directly second appointment for a week later. Looking forward to the massage. Thanks for the great service and the hospitality.
Ditulis pada 11 Februari 2020
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Ibu_Melissa
Jakarta, Indonesia3 kontribusi
Sendiri
I’m a regular customer at the Kempinski spa. I usually request for Ibu Yani or Ibu Mita, who are both excellent massage therapists. The front desk staff are always nice and welcoming. And I always enjoy the hot lemongrass or ginger tea that the spa serves before and after treatment.

In March, I tried the Royal Java treatment as part of my Discovery local experience award. The Royal Java consists of a 60-minute massage, 60-minute scrub, 30-minute express facial, and 30-minute warm bath plus shower. Many thanks to Kempinski and especially Ibu Yani for spoiling me with the much needed pampering and relaxation!

I would also like to extend a special thanks to Ibu Tina, who often goes above and beyond her duties to make the guest happy. Most recently, I got sick during the Eid holidays and thought I could use some ginger tea from the spa. Even if the spa was closed, Ibu Tina made some tea especially for me and brought it personally to my room knowing I was unwell. To me, she is the type of staff that embodies the level of service you would associate with the Kempinski brand.
Ditulis pada 8 Juni 2019
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Lucy M
Jakarta26 kontribusi
Sendiri
I appreciate good massage and Ibu Sarni delivered. She met all my requests: no air con, extra pillow, side lying with no problems. Nice lemon scented products, felt great on my skin and not too oily. She adapted pressure when I needed it to be lighter and dug in when she found knots. I was snoring by the end, when a hot towel, cookies and tea provided the last treat. Much improved since my previous visit.
Ditulis pada 16 September 2018
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manucanuck
Hong Kong, Cina1.800 kontribusi
Sendiri
It’s the little details that makes a huge difference.
Was comparing a few 5 star hotel spas, for eg the Grand Hyatt, Shangri-la, Mandarin Oriental but I picked the Kempinski as it’s within walking distance from where I live.
Email communication was top notch, they replied within hours.
Selected the 60 minutes hot stone and 30 minutes back/shoulder/neck massage service and the total was around USD$90, a fair price in a 5 star hotel in SE Asia me reckons.
The spa is located on the 17/F, apparently if you are not a guest of the hotel you need to change the lift on level 16/F from the main lobby.
Was given a hot lemongrass with honey tea upon arrival which is really lovely.
Taken to one of the private treatment rooms, good equipped with a shower and a bathroom facility.
Here is the problem. It’s 34 degrees in Jakarta and after a long day out I sweat a lot before the treatment, wanted to take a shower to feel fresh before the treatment but was stopped by the therapist, plus she kept coming in checking on whether I got changed into their robes yet or not, I was half naked every time she came in, it’s not like that I felt embarrassed or something, but privacy matters a lot as she didn’t have my permission before opening the door – there’s literally nothing separating the treatment room and the corridor outside, which means any passer-bys could’ve seen me naked by passing along the corridor, absolute disgrace.
I started with the hot stone massage, in Hong Kong I would’ve been asked to touch the stone to see whether the heat is bearable or not before putting on my skin, there’s no warning whatsoever and she simply placed the stones on my back and I felt my skin was burnt, I told her it’s too hot to my liking, she then placed the stones on my back over a towel – one of those thick showering towels, and I felt nothing.
The room was too cold and the room was not dimmed enough, when I switched over facing upwards my eyes met the light and it was so uncomfortable, she then placed a towel over my eyes instead of dimming the light, my eyes felt so heavy.
Having said that, the massage was nice and my shoulder felt lifted, yet I won’t return for a second time thinking even a non-hotel spa centre could’ve easily scored higher than a spa located inside a well-known international hotel. Shame.
Ditulis pada 16 Juni 2018
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Ria V
Hong Kong, Cina103 kontribusi
Sendiri
I chose the Royal Java treatment which was 3 hours total of massage, scrub and facial. Then followed by an eyebrow wax and mani / pedi. Mani and Pedi were good, but slow. Not the best but adequate.

My wax left me with a burn on my right eyelid and lasted a few days. Very unusual for a me as I've done this before many times so I'd just stay away.

Excellent massage though. Scrub was nice and facial was adequate though their products are not well known.
Ditulis pada 30 Januari 2018
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rentaplace22
Singapura, Singapura42 kontribusi
Teman
This is my second visit to kempinski spa with friends. The first time I tried this spa was about 2 years ago. My first visit was not fabulous but it wasn't bad either. One of those forgettable experiences. However, my second visit was bad! I went with three friends, 2 had the signature massages - autumm and winter (90 minutes), I, the 90 minutes Balinese massage and another the 60 minutes foot reflexology.

The thing that irks me is if a business was unethical. We booked for the massage to start at 4.30pm. The massages did not start till 445, with mine starting only at 455. My massage ended at 615 with the lady washing her hands three times, telling me, im gonna wash my hands now each time. I felt the process was so weird!

In the relaxing room, 2 of my friends said their massages was really bad too. I had tried many massages in Jakarta - four season, keratin. This spa was the worst I had experienced.

With a weekend trip and only one spa to go for, I was very disappointed that I chose this spa.
Ditulis pada 25 September 2017
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Annie K
1 kontribusi
Bisnis
I have been visiting a lot of spas for massage however this one was hands down the best massage I had. Kempinski staff is always very polite and nice but today I had the privilege of having Indrani as my masseuse. She was exceptionally good with the technique and pressure on all the pain areas and she was extremely polite. I highly recommend her to all.
Ditulis pada 17 September 2017
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Andy S
Hamburg, Jerman911 kontribusi
Javanese massage is one of the eldest treatment for relaxing from daily activities. Before the treatment you will get a short briefing and consultation for exactly treatment what you need.
Ditulis pada 11 Juli 2017
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Robert W
Jakarta, Indonesia22 kontribusi
Sendiri
Hello all, I have been going to Indonesia for 2 decades and like to share new experiences. I visited the spa at the Hotel Indonesia Kempinsky the other day and without doubt it was a perfect 10 in my books. The facilities are welcoming and extensiive. It is on the 17th floor and the views alone are worth a visit. I was met by the friendliest hostess who sat me down with a tasty ginger tea. I had booked a 90 min balinese massage. My therapist Elisa greeted me and showed me the facilities from the resting room through to the pool The massage was brilliant. The room was large with a shower and a tub. The amenities were first class as well. The massage was positively sublime. Elisa was really experienced. She spoke excellent English so we could communicate easily and gave me one fo the best massages I have had and I have had massages all over the world. After the massage I had a shower with high quality toiletries which finished the experience off brilliantly well. I was so pleased to find that they had a 50% discount special until July so the massage only cost 400 k rp. Where else can you have a 90 minute massage, in a 5 star facility with an extremely professional masseuse for only $US 30. I sat out on the open air deck with another cup of ginger tea and enjoyed the iconic view of Jakarta shyline. It was truly a perfect 10 spa experience for sure.
Ditulis pada 7 Mei 2017
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Brenda L
Singapura, Singapura9 kontribusi
Sendiri
Had the works at Kempinski spa as a birthday treat for myself. Had a scrub, herbal bath, wrap, massage and light spa cuisine. Over 4 hours of bliss. Will be on my list to do whenever I visit Jakarta. Was assigned Yuni who was excellent!
Ditulis pada 30 April 2017
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