Illusions Whitsundays
Illusions Whitsundays
4.5
07:00-20:00
Senin
07:00 - 20:00
Selasa
07:00 - 20:00
Rabu
07:00 - 20:00
Kamis
07:00 - 20:00
Jumat
07:00 - 20:00
Sabtu
07:00 - 20:00
Minggu
07:00 - 20:00
Tampilan layar penuh
Tentang
Pantai Airlie, Queensland, Australia
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Sempurnakan daftar iniIllusions Whitsundays
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Tampilkan pilihanBerkontribusi
4.5
234 ulasan
Luar biasa
167
Sangat bagus
33
Biasa
12
Buruk
5
Sangat buruk
17
Steve Denton
Moraira, Spanyol169 kontribusi
Mar 2019 • Pasangan
My wife and I have just returned from a 1 day diving+snorkelling trip with Naomi and Josef and it was a most enjoyable experience from the beginning to the end. We were picked up at our hotel and soon on board. Illusions 2 is an excellent catamaran, with everything you could need on board. Journey time to our destination was approx 2hrs, with diving (optional) and 2 separate snorkels in 2 locations. All equipment was supplied, including stinger suits. Locations were excelllent, clear water, and a variety of fish, including turtles. Buffet lunch was very good with a wide range of options available, including tea / coffee and water. Naomi and Josef were perfect hosts, many stories to share, with a wide range of knowledge. Summary - an excellent day, great hosts and totally recommended. There are other options available on larger craft, but I am certainl that you miss out on all the “personal touches” that Naomi and Josef provide.
Ditulis pada 12 Maret 2019
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thecrannies
3 kontribusi
Mar 2019 • Keluarga
My son and I set off for an adventure of a lifetime with Jesof and Naomi(Nomes!) and were blown away by the scenery, the cataraman(Illusions 2) and the time our hosts gave of themselves. My son was made an honoury member of the crew and learnt all about sailing. You could not wipe the smile off his face when he got to drive the boat. Just when he thought the day could not get get any better we participated in an introductory dive as father and son. It was incredible and a memory we will share for a lifetime! We certainly worked up an appetite and greatly enjoyed the buffet(more than once :-). I would thoroughly recommend joing Illusions 2 and her crew for a wonderful experience on the the seas of the whitsundays. We will be back to see the whales.
Ditulis pada 9 Maret 2019
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Pablo J
5 kontribusi
Mar 2019 • Sendiri
I went on a diving+snorkelling trip with Naomi and Josef and it was an enjoyable experience from the beginning to the end
While nothing can be done around natural conditions (visibility under water, wind...) Naomi made sure we all had fun on board and was an excellent diving guide. Josef was our skipper and made us feel safe during the whole day and even gave me tips about where and what to eat! :)
The boat is really nice and modern, with 3 different sitting areas so you can be sunbathing outside or remain inside, safe from water splashing.
The diving and snorkeling spots must be really nice, although the recent storms made the visibility rather poor. Nevertheless I managed to see corals, lots of fish, cuttlefish and even one turtle!
Lunch is advertised as "gourmet", but there was nothing too special about it: pasta, rice, potatoes, salad and cured meats. Anyway, food is not the main reason to go on a snorkelling trip, is it?
Summing up, I'd highly recommend Illusion if you are looking for a small group activity that does not take you to the overcrowded spots in Whitehaven or Hamilton Island. If you are a diver with not too much experience, Naomi's lead will help you feel confident and safe
While nothing can be done around natural conditions (visibility under water, wind...) Naomi made sure we all had fun on board and was an excellent diving guide. Josef was our skipper and made us feel safe during the whole day and even gave me tips about where and what to eat! :)
The boat is really nice and modern, with 3 different sitting areas so you can be sunbathing outside or remain inside, safe from water splashing.
The diving and snorkeling spots must be really nice, although the recent storms made the visibility rather poor. Nevertheless I managed to see corals, lots of fish, cuttlefish and even one turtle!
Lunch is advertised as "gourmet", but there was nothing too special about it: pasta, rice, potatoes, salad and cured meats. Anyway, food is not the main reason to go on a snorkelling trip, is it?
Summing up, I'd highly recommend Illusion if you are looking for a small group activity that does not take you to the overcrowded spots in Whitehaven or Hamilton Island. If you are a diver with not too much experience, Naomi's lead will help you feel confident and safe
Ditulis pada 9 Maret 2019
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DeliaandMick
Bury St. Edmunds, UK565 kontribusi
Mar 2019 • Pasangan
After much researching we opted for Illusions for our trip to WhitSunday Islands. We were picked up on time by Jozef and with x6 other guests and made our way to the boat. Being unable to drive the mini bus up a hill as it was too wet gives an indication of the weather at 7am in the morning!! It was drizzling and very grey clouds all around. We were given our briefing and off we set. As soon as we got out of the protection of the harbour, with it still raining and a wind blowing we were told they had been told a weather forecast of winds 10-25 knots!!. 🙄 We continued to make progress and a young lady started to suffer with sea sickness. The weather became worse as we entered the passageway between and mainland and islands with high winds and the boat started to heave up and down more. At this stage it became apparent Josef and Naomi were discussing the weather forecast. The trip to the 1st stop took about 2 hours of heave!!. The x2 divers were briefed and took of with Naomi. The x6 snorkelers were taken to a beach to start snorkelling. This was pointless as the water was so cloudy from the rough winds and none of us saw anything for the 40 odd minutes there. The divers came back also having not seen much and we made off for the 2nd spot where were advised it would be better. We arrived and the divers were sorted 1st then we all were boated to the coral beach. This was better snorkelling as you could see some fish helped by Josef dropping food. After snorkelling for 40 odd minutes we sat on the coral beach with the lady that was still suffering with sea sickness as Josef had left from feeding the fish and there was not much to see via snorkel. We sat there for 30 odd minutes and the other snorkellers and divers were also waiting and were eventually we were picked up. This was then another mis-lead as there we also x3 other much larger boats in the bay and the sea was busy with snorkelers , this was hardy exclusive or special. The worse was still to come though. After a buffet lunch which was nice but no different to any standard buffet lunch so I have no idea why it is called 'gourmet' by a special catering company. The journey back to Airlie Beach was horrible. The sea was rougher than when we initially crossed. 2 more ladies were sea sick. It took an extra 1 hour to return the sea and wind was so bad and they could not open the sails it was so bad.
We have to trust Josef that the crossing was safe, he is the qualified captain, but the experience was shocking. In my opinion they should never have attempted this excursion due to the weather. It was their 1st trip for 5 days so maybe there was a financial determination in this.
Our perception was they also prefer divers as much more attention is provided to them. We are conscious this review is very different to others but we are just saying it as it is as they prefer. Our experience of the day for a sail, snorkel and relax was anything other than that. The website refers to our safety and comfort, well the comfort was awful.
Josef and Naomi this was a huge experience disappointment.
We have to trust Josef that the crossing was safe, he is the qualified captain, but the experience was shocking. In my opinion they should never have attempted this excursion due to the weather. It was their 1st trip for 5 days so maybe there was a financial determination in this.
Our perception was they also prefer divers as much more attention is provided to them. We are conscious this review is very different to others but we are just saying it as it is as they prefer. Our experience of the day for a sail, snorkel and relax was anything other than that. The website refers to our safety and comfort, well the comfort was awful.
Josef and Naomi this was a huge experience disappointment.
Ditulis pada 8 Maret 2019
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I thank you for your review.
Yes the weather was not the best that we have had, but one thing that everyone forgets when travelling from England to Australia at this time of the year is that it is the wet season in North Queensland which starts in November and ends in May.
This has been the first really wet season that we have had in 5 or more years.
And yes we hadn’t been out for 3 days (not 5, if it makes any difference) prior to your trip.
90% of the time in the Whitsundays when the weather is bad on the mainland, once we get about 5 nm out we get nice weather.
Also on that day we had king tides which I explained brings extra height of water over the snorkelling areas.
The national weather bureau on that day had forecast 20-25knots for the morning, reducing to 15-20 knots in the afternoon, seas decreasing. This is normal weather which is great for sailing. Unfortunately the bureau got it wrong. We follow the bureau’s forecasts like all commercial boats in the Whitsundays.
In regarding seasickness, some people get seasick in calm waters. If people are prone to seasickness there is nothing we can do about it, they might even get seasick in a bathtub.
There is not much we can do about the weather or the visibility on the day, my initials are JC but that doesn’t mean I can control this.
Regarding your comment about comfort, you cannot get a more comfortable vessel than Illusions 2, it would have been much less comfortable if you had been on a stink boat (motorboat).
In regarding the quantity of fish you didn’t see, I did approach you several times to get you to snorkel further out, as where you were snorkelling was over rocks not the coral. But you did not make an effort even though I tried to help you, and you chose to sit on the beach for the majority of the time, which was your privilege.
It is a catch twenty two, we can’t win if we cancel, we can’t win if we go out. That is shown on some of the reviews complaining when we cancelled.
We try our hardest, and go out of our way to try and make sure people have a great day in the Whitsundays. We would like to offer you a free trip if you are ever back this way.
Ditulis pada 9 Maret 2019
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.
sinclas2019
Toronto, Kanada4 kontribusi
Jan 2019 • Pasangan
We loved our day on Illusions with Naomi and Joseph. The snorkeling and diving were great! Naomi was an excellent dive master, making sure that everyone was properly prepared and briefed. She led us on a very interesting dive and was attentive to our small group the entire way. The boat was very comfortable and the food was great. Joseph was a lot of fun and interesting to chat with. Highly recommend this personal and small group experience.
Ditulis pada 2 Februari 2019
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Rachael Petherbridge
1 kontribusi
Jan 2019 • Keluarga
We had an awesome time on the water! Even though it rained on the way out we had an amazing time. The crew/captain (Naomi and Joseph) were incredibly funny and professional, I felt safe the entire time including the scuba dive. Naomi is very careful and makes sure everyone feels comfortable before entering the water. I recommend this trip to everyone!
Ditulis pada 12 Januari 2019
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Simon W
Lund, Swedia9 kontribusi
Jan 2019 • Teman
Me and my friend had a great trip on the Illusions 2. Nice boat and great staff with a lot of experience and knowledge about the area. Naomi was a great dive instructor, I had not dived for a couple of years but she made sure to refresh my skills and knowledge for a safe and relaxed dive before we got in the water.
If you want to go scuba diving and/or snorkeling on a smaller boat with a smaller crew I can definitely recommend this!
If you want to go scuba diving and/or snorkeling on a smaller boat with a smaller crew I can definitely recommend this!
Ditulis pada 6 Januari 2019
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Ash G
Darwin, Australia10 kontribusi
Jan 2019 • Pasangan
Had a lovely day on the water with Joseph and Naomi. Very professional, genuine staff. Great dive. Great locations. Great lunch spread. Plenty of snorkelling spots. Good quality gear. Would recommend this tour for anyone looking for a relaxing day with a company who really looks to please.
Ditulis pada 2 Januari 2019
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Darren B
Renmark, Australia20 kontribusi
Des 2018 • Pasangan
Had a dive cancelled on us due to bad weather at ayr so at last minute booked with this company. What a great decision. Both extremely experienced divers who take you to places where you don't battle with crowds. They know the area intimately and speak with authority. The dive sites are beautiful... the coral had been damaged after cyclones but watching the regrowth and fish made it worthwhile. The dive through the crevasses and caves was awesome... even included a dive where you can see skeletal remains of divers past...albeit plastic replicas.. such a fun day.. my wife was heavily pregnant and yet Josef and Naomi couldn't have been more helpful to make sure she missed out on nothing.. great day out.. fantastic value.. highly recommend..Darren and Melissa
Ditulis pada 28 Desember 2018
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Scenic547106
1 kontribusi
Des 2018 • Teman
Last weekend my friend Donna and I had a fantastic day on Illusions 2, Nothing was too much trouble for Josef and Naomi and I would thoroughly recommend a trip out to blue pearl bay in the company of these lovely people. Beautiful boat, perfect crew, fantastic snorkelling, great lunch.
A very special and beautiful day, perfect from start to finish.
Thank you so much, we will be back!
Gail and Donna
A very special and beautiful day, perfect from start to finish.
Thank you so much, we will be back!
Gail and Donna
Ditulis pada 6 Desember 2018
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amwatters23
London, UK2 kontribusi
Do you go from Hamilton Island? Or just Airlie Beach?
JC N
14 kontribusi
We only go from Airlie Beach.