Happy Town
10:00-17:00
Senin
10:00 - 17:00
Selasa
10:00 - 17:00
Rabu
10:00 - 17:00
Kamis
10:00 - 17:00
Jumat
10:00 - 17:00
Sabtu
10:00 - 17:00
Minggu
10:00 - 17:00

3.5
3,5 dari 5 lingkaran103 ulasan
Luar biasa
42
Sangat bagus
24
Biasa
11
Buruk
9
Sangat buruk
17

Steven H
1 kontribusi
1,0 dari 5 lingkaran
Feb 2024 • Keluarga
We arrived with 3 children. 11, 9, and 6. Having checked the website on every page for height restrictions there was no mention of it anywhere l. Just up to aged 11. On arrival the manager then told us our 11yr was over 5m and it was “all over website”. We opened the website on our phones and asked her to show us. Guess what? It was not mentioned anywhere. She rolled her eyes and said she would fix it and walked away. We had driven a considerable distance to be there to what she give no consideration.
The actual venue is basically a lifeless warehouse with eerie music, cold and outdated play areas. The cafe is over priced with tray bakes and scones that are not fresh. The manager needs to go on a customer satisfaction course. We won’t be back. We drove to indianland and had a great day
Ditulis pada 19 Februari 2024
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

Andrea M
Inggris, UK24 kontribusi
5,0 dari 5 lingkaran
Okt 2023 • Keluarga
Went to the relaunch of happytown this morning. Absolutely love the changes. It is so fresh and so clean.
Always a great atmosphere here but today was next level. My two boys had a fantastic change and also loved the changes!
Have to mention how amazing the staff are here. Always friendly and with smiles. The manager is great with my boys and the receptionist today was particularly welcoming and had a huge smile on her face. Definitely a fantastic place for families.
Ditulis pada 22 Oktober 2023
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FamilyMG
Belfast, UK32 kontribusi
3,0 dari 5 lingkaran
Mar 2023 • Keluarga
When you enter there are numerous ride on machines costing £1 each so of course the kids run straight to them rather than the play area that we have paid to come too….I feel this is very unfair on both kids & parents & makes the venue look greedy for more money! We enjoyed our playtime but overall feel Funky Monkeys in Dundonald is better as adults can go down the slides with the kids which my granddaughter loves
Ditulis pada 23 Maret 2023
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Jermain
5 kontribusi
3,0 dari 5 lingkaran
Des 2022
Clean venue with play areas suitable for babies, toddlers and children. Great for birthday parties, my kids have had theirs here and been to many others, the kids are happy and that's what's most important to me. (My kids ages range from 2 to 8)

However one MASSIVE PROBLEM is the LOUD MUSIC on the stage that starts blaring around 11am. Absolutely does my head in and even my 2 year old comes running back to me with his hands clapped over his ears as soon as it starts. It's louder than a night club, I have to raise my voice for my wife sitting to me to hear me even when I'm seated at the tables the furthest away from the stage where the music's coming from. Really have to strain your ears to hear if your kid's calling for help.

The horribly loud music is what knocks the score down to 3 out of 5, otherwise I'd be happy to give this place 5 out of 5. Background music is fine, deafening club bangers are absolutely not.
Ditulis pada 28 Desember 2022
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14ChristinaQ
6 kontribusi
4,0 dari 5 lingkaran
Feb 2020 • Keluarga
We took our 2 and a half year old here to burn off some energy on a wet day.

The play area was clean and the girls came around regularly cleaning tables, lifting dishes and sweeping up from the seating area.

We had panini, chips and a coffee which was ok, and children get free toast and juice with their ticket. Under 18 months are £2 per ticket, a child ticket is £5.45 and adults and smaller babies are free

We were able to go into the area for up to 4's to play....I mean supervise and there was plenty to do, slide, ball pit, touch screen, ball play and a little car area for them to play in the little tikes cars. There is also an under 18 month area and a large area for bigger kids. Plenty of areas to sit for food or a rest.

Only downside I would say is that the music was very loud so if a child was shouting for help, you would never hear it and the food was mediocre but reasonably priced.

Overall I would recommend a visit and we will be returning.
Ditulis pada 6 Maret 2020
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Scott F
1 kontribusi
1,0 dari 5 lingkaran
Sep 2018 • Keluarga
All I can remember of this place was my child nearly ran off the big stage that has no sides and a 3 foot drop to a solid floor. Won't be back.
Ditulis pada 22 Agustus 2019
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stevenwC5653JF
County Antrim, UK1 kontribusi
1,0 dari 5 lingkaran
Jun 2018 • Keluarga
I find the staff to be very rude not a great atmosphere and very badly organised this is not a good place to go staff shout at the kids and are rude towards customers. Experience for the kids ruined unfortunately ruined our day
Ditulis pada 22 Juni 2018
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Ross M
belfast3 kontribusi
1,0 dari 5 lingkaran
Jun 2018 • Keluarga
Badly managed not even in the place an hour
badly sign posted only way you see the sign is coming from the roundabout going in to newtownards Town but on the way out there is nothing.
Badly signed for there rules on food I would advise anyone to eat before going otherwise if you bring your own you will be asked to leave. Staff do not advise of there food policy which should be advised when paying.
A sign post to the right of the entrance is not a good place for customers to see. people immediately look to the left when coming in to reception.
The guy who stated he runs the place couldn't see the things that are actually wrongly advised instead argued told me that he wasn't going to be spoken to like I was speaking to him rudely couldn't see the customers point of view.
Badly managed first time to this place last time ever first time writing a review aswell
No such thing as leaflets when you arrive to see the rules of the place when in.
Families with kids don't have two seconds to. Look at badly posted signs going in wrong areas.
Families are looking for fun places to go with there kids not badly managed places and the website is something to look at how many families actually see the rules on no food on the site.
Left a bad experience
Embarresing also being told in front of people to put your own food away how Embarresing. I have had much better places funtastic and funky monkeys the staff the service are so much better. I'm appealed the guy who stated he runs the place when I asked for a manager believed I was being rude to him believe me you the member of staff would not listen you have no people skills. If you had any then you would have considered listening to me instead you embarrassed us in front of public. When I went over to talk to you you became defensive bad management badly managed.
Ditulis pada 16 Juni 2018
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I’m sorry to read you had a bad experience at our centre. In relation to sign posts in order to find us, unfortunately we are not permitted by local council to have any additional signage, therefore this is beyond our control. Our no pic-nic policy is in place for various reasons, this information is on our website, on a sign at reception before you enter our facility, on various signs around the building and also on voiceovers which are played in the centre periodically. You mentioned not receiving rules of play, these are actually printed on your receipt which you are given upon entry ensuring that everyone receives a copy. At the time our Duty Manager approached you, you were politely advised of our policy and asked to put your food away, you were not asked to leave at that point. After continuing to ignore our policy you were asked again and it was explained to you that everything you had brought with you was available at our cafe, it was only when you began to swear were you asked to leave our facility. I’m sorry that your visit did not meet your expectations, you were also given the option of speaking to someone else on a Monday. It’s disappointing that we did not get that opportunity
Ditulis pada 17 Juni 2018
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

jdraff
Belfast, UK80 kontribusi
5,0 dari 5 lingkaran
Jan 2018 • Teman
A big group of us attended and what can I say this place is great.. I’ve been to a few soft play indoors places and this has to be hands down one of the best.. caters all all ages of kids which is great.. my one year old loved the stage as he loves dancing.. big thank you and well done to Ben who was the one looking after us.. travelling from Belfast I would definitely return.. I had two happy kiddies leaving
Ditulis pada 7 Januari 2018
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Gillian B
Shrewsbury, UK26 kontribusi
4,0 dari 5 lingkaran
Sep 2017 • Keluarga
Plenty of parking but I would say move the sign on the main road as it is confusing. My 2 year old boy had a lovely time here he really enjoyed himself. My only criticism is the lack of a normal slide for toddlers other than that would highly recommend.
Ditulis pada 6 September 2017
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

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Happy Town (Newtownards, Northern Ireland) - Review - Tripadvisor

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