Sento Spa & Health Club

Sento Spa & Health Club ulasan, Amsterdam

Sento Spa & Health Club
3.5

3.5
8 ulasan
Luar biasa
3
Sangat bagus
1
Biasa
1
Buruk
2
Sangat buruk
1

Lara
1 kontribusi
Customer Centric completed missing
Jan 2020 • Sendiri
On 8th Jan 2020 I made a 10 months subscription. From mid of March 2020 till end of April at least the Center has been closed, due to Coronavirus and Dutch Government decision.
The Center does not return to me the money for the months that they are closed, for Coronavirus. Very bad!!!
Ditulis pada 5 April 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

peterpen173
Rehovot, Israel27 kontribusi
massage
Agt 2017 • Sendiri
Did a massage there today, the massage itself was ok. The problem there is that when you go to a massage you want some peace and relaxation. The massage room is right next to the reception so I heard all conversations that was there, even heard the blender from the kitchen. So if you looking for some peace and to relax its not the place. Good luck
Ditulis pada 29 Agustus 2017
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

elenabatz
Mainz, Jerman1 kontribusi
Great service, awesome location!
Apr 2017 • Teman
We had booked the private Spa and sushi for the last evening of a tasteful bachelor party weekend. All of us, especially the bride to be, enjoyed it very much. The sushi was good, not the very best but fully sufficient for the occasion. We service was very nice and we had a warm welcome though we arrived way too early. Thank you for the great organisation in advance and the great evening in such a tasteful location.
Ditulis pada 10 April 2017
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

pearl-may b
78 kontribusi
Perfect peace at Sento!
Apr 2016 • Teman
I visited the spa on 30th March for the first evening of our trip here in Amsterdam, it was amazing. I booked the 'duo package' for myself and my friend, this included a massage for both of us and entry to the spa and use of the facilities. As soon as we walked in we were blown away! The changing rooms were immaculate, so clean with amazing decor and futuristic sliding doors which are operated by a button on either side and finished with metallic beads hanging down as you walk through; these metallic beads are featured throughout the spa as well mainly around the showers for a bit of privacy. The upstairs roof terrace was wonderful, we relaxed on the loungers with a cup of hot mint tea and cooled off after using the sauna. Bathing suits are compulsory at Sento which suited the both of us as we were not up for baring all!
I had the deep tissue massage and my friend had the hot stone and we would both highly recommend them. The lady who did both of the massages was very skilled and she did a very good job for the both of us! We spent 5 hours at the spa and loved every second of it. I will definitely be returning during my next visit to Amsterdam.
Ditulis pada 1 April 2016
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

IrisrB1
Amsterdam, Belanda1 kontribusi
Massage at Sento
Sep 2015 • Sendiri
Service was terrible. First of all I had to wait quite long in queue for the receptionist to help me, she then also did not show me where to go, neither did she offer me the coffee or tea that was included in the price. Nothing had been prepared for the whetstone massage and I had to wait even though I was right on time. The Masseuse did not seem very skilled in what she was doing. Never have I felt so unrelaxed during a massage: no spa music (background noises of sewage), used too hot stones that burnt my skin a couple of times. Generally not a good experience. Would not go back nor recommend it. Very disappointed especially as it was not inexpensive.
Ditulis pada 28 September 2015
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Tracey174
Glasgow, UK13 kontribusi
Very disappointing!!!!
Jul 2015 • Teman
Where to start! This has an english web page but you can only book in Dutch? My friend booked this for us as a treat. She booked the wellness package for two for 229.00 euro which includes spa use, facial for 50 minutes and 50 minute massage as advertised on the English version of the web page. When it was time for facial it was only 25 minutes, when we said package was for 50 minutes they said this was mistake and my friend would be refunded the difference this was in July and shes still waiting for refund AND its still advertised on website as 50 minutes.
The Dutch version of the web page mentions only 25 mins so is this a con for tourists?
Lounge area for lunch is two seater sofa in reception unless you want to eat your lunch in a bathrobe in canteen which caters for whole health club.
Spa area has one lounger and bean bag for sitting on unless you want to play on a swing.
Package includes relaxing or stone massage for 50 minutes. I asked for a deep massage which I definitely recieved and my friend asked for relaxing massage which she definitely didn't get. When I asked her how her massage was she described exactly what I had had and said it was sore.
The facial was pathetic sorry but it was. I chose to have my facial after my massage. The girl did offer different facials and I chose cleanse, mask and moisturise. She then proceeded to massage my neck and shoulders and after 5 minutes I had to say to her I had just spent 50 minutes getting this done and could she please do my face. I was then subjected to getting my face rearranged I suspect this was supposed to be a face massage but it really would have healped if she had put some oil on her hands. They dont use head bands to keep your hair of your face and she was continuously picking big bits of hair that was being caught up with the face cream of my face yuck it was horrible. I have had enough facials in Amsterdam to know this was poor.
All drinks that you are offered at reception need to be paid for they dont tell you this when they are offering them.
The jacuzzi and sauna were ok but really thats about it.
All in all decidely below standard and not value for money. There is better in the Amsredam area!
Ditulis pada 12 Agustus 2015
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Tracey, We are very sorry to hear about your disappointing experience in our spa. Our goal is always to make our guests feel welcome, comfortable and relaxed and we take your review very seriously. While we did address most of your complaints on the day of your appointment, we have taken the necessary steps since then to make sure that our future guests do not have the same negative experience. We would like to invite you back to Sento as our guest in order to experience the adjustments we've made in response to your review. Please contact us to receive a free day card for yourself and a guest to enjoy the next time you are in Amsterdam. Thank you, Sento
Ditulis pada 7 November 2015
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.

IAH86
Amsterdam, Belanda5 kontribusi
Great service
Nov 2014 • Sendiri
There is always room for using the multiple equipment they have available, with a knowledgeable trainer staff at hand. Behind the bar there are always cheerful people present to help with any questions you might have. Upstairs across from the neat dressing rooms there is a serene spa were you can take a moment to relax. Highly recommended for a day trip or frequent use.
Ditulis pada 8 Januari 2015
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Linda A
Brighton, UK42 kontribusi
A great place to revive after wandering round the canals
Agt 2014 • Sendiri
The Sento spa has a spa pool, sauna, massage chair and roof terrace. Included in the entrance fee is a gown & slippers and admission to the Het Marnix indoor swimming pool 3 floors below. I spent an afternoon here easing my aching legs! You can also book massages and other treatments. The changing rooms and relaxing areas are up-to-date. Highly recommended!
Ditulis pada 17 Agustus 2014
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Hi Linda, Thank you for recommending our spa and health club! Nice to hear that you could relax and recover a bit after wandering round the canals. We hope to see you again when you visit Amsterdam!
Ditulis pada 7 Januari 2015
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.
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