DO NOT USE THIS COMPANY!!!! I spoke to a very rude and unprofessional advisor on the phone who told me that the venue I was booking was available for my dates. As he was so rude I decided to book on line. I booked for 4 teenagers for my sons birthday party, paid the full amount, received a very basic confirmation email and even called to confirm, all good! On Monday the day before my booking I hadn’t received anymore info and became a little confused. I called back to check and was passed about and left on hold for over 45 minutes after which I was abruptly told “yer we’ve cancelled the session as not enough people booked on,you’ll get your money back” phone hung up! I called back, was passed about again and finally got another rude member of staff who said the same thing, no apologies for the fact that 5 teenage boys were expecting to paintball in less that 24 hours and I hadn’t even been told it wasn’t going ahead. After 7 days the money was refunded, only to be taken out again within hours. I called them back and was told that they store card details on file!!!! And for some research unknown to them the system had created an order and rebooked using my previous details and it would take another week to refund. When told to remove my details from there file I was told they didn’t know how to do that, there are no managers or accounts staff and I should just wait to see what happens?!? Absolutely disgusting company and staff!!! They clearly are not regulated and don’t even follow basic GDPR. Avoid at all cost!