The Spa at The Grand
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Tentang
Durasi: 1-2 jam
Beri saran perbaikan untuk menyempurnakan tampilan kami.
Sempurnakan daftar ini
Area
Alamat
Hubungi langsung

4.5
4,5 dari 5 lingkaran136 ulasan
Luar biasa
85
Sangat bagus
31
Biasa
14
Buruk
2
Sangat buruk
4

I4331XBdavidd
Pickering, UK11 kontribusi
1,0 dari 5 lingkaran
Spent £400 on a spa day for daughter and myself for her 21st. Was not impressed with anything at all and it certainly was not worth the money. Staff we interacted with seemed inexperienced and unprofessional particularly on reception with no warmth to the welcome or a Thankyou when we left. Pool and gym are basic and small, my massage was ok but my daughter really didn’t enjoy hers and both facials left us with poor skin complexion that after 4 days Is still recovering- I think the product was too rich for our skins which if we had a proper skin analysis would maybe have been avoided. My biggest gripe though was the lunch which for a place like the Grand I found appalling. The foyer area we were directed to with its cracked and grubby tiles had such a terrible ambience we couldn’t wait to get out. Infact we couldn’t wait to leave the whole place. Definitely would not recommend and will not be going back. Total waste of money and a memory best forgotten.
Ditulis pada 3 Juni 2022
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

VictoriaWells
Brighton, UK16 kontribusi
4,0 dari 5 lingkaran
Feb 2019 • Keluarga
Came in February for part of a birthday present, the atmosphere was so relaxing and tranquil, the lady on the desk was extremely helpful and welcoming! We were able to relax and use the facilities till our treatments. My therapist Hannah was amazing she was very friendly and made me feel very comfortable, gave me a lovely facial and massage!! Very professional!! Food was also great! Only downside was that the steam room wasn’t working but barely dampened the experience as it was so good!!
Ditulis pada 14 Juli 2019
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

Lizzie T
Amsterdam, Belanda100 kontribusi
4,0 dari 5 lingkaran
Jun 2019 • Pasangan
We booked the Heart Of The Ocean Package for couples. They were thorough and it was a calming experience. The spa has a steam room and sauna free to use before treatments. There is also a small salon for manicure/pedicures and a café for light bites. The relaxation room was modern with comfortable fittings and the glass of champagne was lovely. The massage was excellent and we both thoroughly enjoyed the experience.
Ditulis pada 28 Juni 2019
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

R W
East Sussex, UK67 kontribusi
5,0 dari 5 lingkaran
Jun 2019 • Sendiri
I had a spa day here recently and the service was brilliant. From the initial emails to the customer service in person throughout the whole day, I felt well looked after and nothing was too much trouble. The facilities were lovely, very calm, clean and exactly what I needed to relax there. One thing that would be great is if there was also a swimming pool there - that is the only thing that I think would improve it even more. The drinks with the fresh berries, tea, coffee and fruit selection, was appreciated and also I loved the toiletries in the changing rooms. The huge relaxation room with comfy areas to lie down in, the blankets there and the variety of magazines all made it a wonderful day. Thank you! I have already planned my next trip here.
Ditulis pada 24 Juni 2019
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_2forea03
Brighton, UK4 kontribusi
1,0 dari 5 lingkaran
Jan 2019 • Pasangan
My boyfriend and I booked in as part of the 2 for 1 offer in January, and on our confirmation email we were told we would enjoy complimentary use of the facilities. On our arrival, we were then asked to pay to use the facilities, bearing in mind it is a steam room (which was broken on the day we came) and a sauna. They wanted an extra £20 per person for this extra, to which I refused as it clearly states in our booking confirmation that complimentary access is allowed, in writing. They need to sort out their false advertisement.
Ditulis pada 3 Februari 2019
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Brookzymatt
North Walsham, UK71 kontribusi
5,0 dari 5 lingkaran
Sep 2018 • Pasangan
What a relaxing treat. We booked the couples Spa massage and from the moment we arrived we had 1st class service from the staff. The glass of bubbly was lovely (so much so that my partner had to order another later on!) then the massage itself was perfect, asked all the relevant questions on how firm and what oils id prefer. The whole lounge experience was lovely and the coffee was tasty!!!
Amazing time and have already re booked.
Ditulis pada 15 Oktober 2018
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jane8282014
Norfolk, UK6 kontribusi
5,0 dari 5 lingkaran
Agu 2018
This spa is amazing, the staff are incredible we had massages and a body scrub, after the massage we both fell asleep in the relaxation room as we were so relaxed!!
Such a lovely day, can't recommend this spa enough!
Ditulis pada 28 Agustus 2018
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

denisemills17
London, UK1 kontribusi
5,0 dari 5 lingkaran
I enjoyed my sunday spa break, the treatments were lovely, the beauty therapists very good and knowledgable , the evening meal and breakfast were very good, it is extremely good value, i would defintely go again it was my second visit there
Ditulis pada 11 Juli 2018
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

AnaG2011
London, UK223 kontribusi
4,0 dari 5 lingkaran
Apr 2018
Positives
-My pregnancy massage was great. Amanda did a fantastic job in ensuring I was comfortable. The pressure was just right, the massage lotion did not have overpowering smell (which is an important point when you are extra sensitive to smells due to nausea).
- My husband enjoyed his aromatherapy massage
- The relaxation lounge was fabulous and decorated very tastefully
-I liked the complimentary berries and fruit, tea, coffee and water
- The beige robes were nice and fluffy (the white ones not so much)

Negatives:
- Our treatment was booked for 10:00am, we were told to come at 09:45 in order to allow plenty of time to check in. So we arrived at specified time (along with about five other guests) only to find that the Spa was shut. We then went to the hotel’s main reception to ask what we should do. The main receptionist was not able to get hold of spa via phone, so send a doorman to investigate. Eventually the doors were opened and we started the check in. To my surprise the spa reception staff didn’t offer an apology. I then raised the point that we were asked to arrive at 09:45. The lady just said:’we were in a meeting ‘. In my opinion a least a token apology should have been offered.
-I didn’t enjoy the nail treatments that much.

Points to improve:
-I would have liked some hot food on offer for lunch and a selection of magazines to read in the relaxation lounge
Ditulis pada 3 April 2018
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

ELondonTraveller
London, UK190 kontribusi
4,0 dari 5 lingkaran
Jan 2018 • Teman
Had such a lovely afternoon here yesterday. My therapist Hannah was fantastic- best deep tissue massage I’ve had in years. The decor of the spa is gorgeous, all greys and I particularly loved the relaxation room with giant beds, it all felt very glamorous over a glass of champagne!

Lost a star just on a few of the basics that were needed such as towels - none around the sauna/steam room which was inconvenient, only 1 tiny towel in the locker so had to ask for more. The robes were all missing belts and a few were damp. Other than that, a lovely experience all round!
Ditulis pada 30 Januari 2018
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

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The Spa at The Grand (Brighton, Inggris) - Review - Tripadvisor

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The Spa at The Grand buka:
  • Kam - Kam 10.00 - 20.00
  • Jum - Jum 10.00 - 19.00
  • Sab - Rab 10.00 - 18.00



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