Karma
Tulis ulasan

4.5
23 ulasan
Luar biasa
15
Sangat bagus
4
Biasa
1
Buruk
1
Sangat buruk
2

sue6688
Bournemouth, UK1 kontribusi
Nov 2015 • Teman
WE booked our pamper deal about 3 months in advance so a week before our appointment we tried numerous times to get hold of someone by phone and email to check the time we were booked in. No reply to any of our messages however that morning about 3 and a half hours before the time we thought we should be there I received a text to remind us of our appointment so off we went all excited. This was a special treat for myself and a friend who I only see occasionally. Arrived at salon to find it locked up. And no lights on. Waited for45 mins in the cold outside. Phoned the mobile and landline numbers that we had for Susie but no one answered. Gave up waiting and went for a lovely sprinkles icecrean sundae as a consolation. It took us 40 mins to get there in the car. Total waste of time. Most disappointing.
Ditulis pada 14 Januari 2016
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

RON
Bournemouth, UK1 kontribusi
Okt 2015 • Teman
Went to karma for my birthday with two friends was a very relaxing visit the girls were lovely would defiantly go back again and would recommend to anyone.
Ditulis pada 28 Desember 2015
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

Britts_World
1 kontribusi
Nov 2015 • Keluarga
An appointment was booked for 9am for my mum, sister and myself for a massage, facial, full body wrap - the full pamper package. We travelled from Hedge End to find the owner had changed the time to 10am having text us at midnight the night before which we only received once we were on the door step at 9am to find it wasn't open. We decided to get a hot drink and breakfast to wait until 10am. At 10.05am, she assured us via text message she was 15 minutes away. Time keeping is clearly not something she is good at. She turned up at 10.50am with a hangover and pathetic apology. We had been stood out in the cold and rain for an hour and we were not impressed. An employee joined us on the doorstep from 10.05am waiting to start her shift. She was apologetic on behalf of her boss. 4 other customers turned up just before 11am. Not sure how 2 beauticians were going to give 7 people treatments let alone just us 3.
She (Susie) is extremely unprofessional, unreliable and a poor business woman. I'm surprised the place is still standing. There is no excuse for the way in which we were treated (or not treated as the case may be). We decided to leave and get a refund as a result.
She did offer free treatments if we were to return but I wouldn't go back if you paid me which is a shame because who doesn't enjoy a good pamper?!
I wouldn't recommend this place at all, although it is nice inside purely due to the poor service and unprofessionalism. Beauty rooms are places to go to relax and unwind, and all this place did was made me angry and leave us all disappointed.
Zero stars!
Ditulis pada 14 November 2015
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Melb91
Christchurch, UK20 kontribusi
Sep 2015 • Teman
Karma is a beautiful place, very relaxing, and my friend and I spent 3 very lovely hours there. Bath robes were waiting on a heated bed for us and then we started with a foot soak with a cup of tea, followed by a back, neck and shoulder massage, followed by a full body scrub and wrap, and then by a very relaxing facial and foot massage. We then went into the hot tub with a glass of bubbly (thank you Suzie!) and the staff there were not just attentive but genuinely concerned that you were have a nice experience. It was the attention to detail and the genuine concern from the staff that we we were having a nice experience that makes Karma stand out from other places and I can only thank Suzie for making it a lovely experience that we will definitely book again.
Ditulis pada 15 September 2015
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Carlie M
Poole, UK1 kontribusi
Agt 2015
Me and my boyfriend went today it was so nice feel great now, so friendly would recommend :) we both felt so welcome massages are great! :)
Ditulis pada 12 Agustus 2015
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Clarice D
Bournemouth, England, United Kingdom6 kontribusi
Jul 2015 • Teman
Myself and a friend used an offer that Karma had on. We didn't pay alot and so didn't have the highest of expectations but we had a fantastic time!

We loved the fact that its open so late, we were able to fit in a good hour and half of treatments aswell as time in the hot tub and relaxing on the sofas. It suited us perfectly around our work.

The hot tub was lovely and we had a complimentary glass of bubbly then some brilliant treatments. We go on alot of spa days, mostly to hotels, but we had an equally good time here. Its a different atmosphere to a hotel spa which was a lovely change.

The staff were brilliant and very friendly, we will definitely be returning :)

The only slight improvement I could think of is when it comes to booking, it took a while to get hold of anyone to make an appointment but once we had everything was fine and definitely worth it!
Ditulis pada 31 Juli 2015
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TurkiyeTraveller2012
Bournemouth, UK10 kontribusi
Jul 2015 • Teman
Me and my friend went for a spa day at Karma on Saturday - We booked early evening to make a night of it. Suzie advised we could take our own prosecco which was a nice touch....:) Suzie is lovely and we felt like we'd known her for ages which makes you feel really comfortable. The setting is fantastic, it's like stepping into a little retreat in Thailand with nice little candles, lights and chill out sofas and some fantastic ambient music playing...you feel calm the minute you walk in the door! The Massage was the best one I have experienced in the UK, I drifted into a deep meditation! We finished the evening with a few glasses of prosecco in the hot tub.....we have already booked to go back....I won't be going anywhere else in Bournemouth now for my massage...thank you Karma for chilling us both out! :)
Ditulis pada 27 Juli 2015
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Rarahrain
Bournemouth, UK4 kontribusi
Jul 2015
I would highly recommend, recently booked my daughter and her friend in, they throughly enjoyed it and Suzie was very attentive, warm and welcoming. I very relaxing experience....I can't wait to book myself in!
Ditulis pada 15 Juli 2015
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Carz77
5 kontribusi
Jun 2015 • Teman
This was my second trip. Such a lovely relaxed time. Did the night spa and upgraded to hour long treatments. We had bubbly as pa
ty of package, a lovely spa gift bag to take away. I took nibbles in which Suzie kindly plated up, decorated before we arrived (again Suzie did with bits I provided), and we were made to feel very welcome. I can't fault any of it. Sadly hot tub was faulty on our trip (beyond owners control ) but Suzie apologised profusely and provided courtesy vouchers for a return visit for four people, exceeding the total we lost on the day, so very generous of her. The environment is relaxing and homely, but bohemian/hippy and perhaps some might find it basic and not "posh" enough, but we loved it. Small , friendly, personal was great. Two things I think would improve it, which are in no way a critiscsm- a shower on site, and music in treatment rooms to reduce noise transmission from communal area. Also some simple hooks to hang clothes.
Loved it there, and Suzie thanks for making my mum's 60th so memorable x
Ditulis pada 14 Juni 2015
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emmaf01
5 kontribusi
Mei 2015 • Pasangan
We have been to karma three times now and it is our little piece of heaven. Suzie is amazing! We only wish we were closer! We travel down from Southampton to have a couples pamper. We have worked our way up to the ultimate pamper, which is amazing. As soon as you get through the door you feel relaxed. This time we used the hot tub too! If you book for a treatment here you will not be disappointed. Highly recommended.
Ditulis pada 28 Mei 2015
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