Val di Luce Spa

3.5
3,5 dari 5 lingkaran26 ulasan
Luar biasa
6
Sangat bagus
10
Biasa
1
Buruk
5
Sangat buruk
4

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Gerrymeister
Skotlandia, UK48 kontribusi
1,0 dari 5 lingkaran
Feb 2017 • Pasangan
I had two issues with this hotel. One was being charged for one of our rooms despite it having been prepaid ( mix up by Hotels.com) but the issue was the length of time to reimburse. They would not respond to my request for them to reimburse to my credit card I paid with, instead I had to furnish them with my bank details. Eventually paid in to my account a month later. We were also charged fo use of the pool. We expected to pay for massage etc but not the basic soa. No mention of it either at the reception nor at the spa. €160 charge at the end of the holiday. I have requested on 5 occasions the contact details fir their customer service director and have been totally ignored. A nice hotel spoiled by their service. We stay in Abetone every year for a few days skiing. Will most certainly not be back here.
Ditulis pada 29 Maret 2017
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

Francesco P
Florence, Italia165 kontribusi
4,0 dari 5 lingkaran
Mar 2023 • Pasangan
Excellent facility, I would say the best in the area. Friendly and polite staff, clean rooms.
Excellent restaurant, I recommend fish.
Recommended for couples for a weekend of snow and relaxation, also excellent for families.
Ditulis pada 2 Februari 2024
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.

aculei312
Livorno, Italia62 kontribusi
5,0 dari 5 lingkaran
Sep 2023 • Keluarga
I have always frequented the Apennines and had never been to this hotel. I booked a family room for one night, to go walking, half board. Lots of space in a beautiful setting. Both dinner and breakfast were excellent and plentiful. Kind and accurate service. The SPA is also excellent. More than honest summer price. I'll be back
Ditulis pada 11 September 2023
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.
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Val di Luce Spa (Abetone, Italia) - Review - Tripadvisor

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