Nitori - Taipei Living Mall
Nitori - Taipei Living Mall
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No. 138, Section 4, Bade Road 3/F, Living Mall, Songshan, Taipei 105 Taiwan
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2.0
2,0 dari 5 lingkaran2 ulasan
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0
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0
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1
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Sangat buruk
1

Meander56798163845
1 kontribusi
1,0 dari 5 lingkaran
Okt 2023 • Pasangan
I bought a mattress topper SKU # 754986 last night at 9 PM at this location and it was harder than the small store sample that I laid in store. Needless to say, it hurt my back. I called today and asked if they can charge me a refurb fee so I can exchange for a softer one. They said no and I ask what should I do with it. The guy on the phone apologized and said there's nothing they can do. I really hope Nitori can change the policy on items like these to a 24 HR return policy so people won't waste money on items they can barely experience. Needless to say, I won't purchase any items over $1,000 from Nitori again. This is not the customer service fault, just need to change the policy.
Ditulis pada 31 Oktober 2023
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Nitori - Taipei Living Mall (Songshan) - Review - Tripadvisor

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