Wanda Changbaishan International Resort

Wanda Changbaishan International Resort ulasan, Fusong County

Wanda Changbaishan International Resort
4
Komentar pengguna
Sheraton is a 'no go' zone at the moment
Mei 2017
All you need to know: Don't stay at the Sheraton (within Wanda Resort), Changbaishan, Jilin, PRC. -------- One caveat: Ms Ma, Manager, tried to help when she heard all of what was going on. Unfortunately her efforts were too late to make up for front office manager's and various other shortcomings since our arrival. My view is the hotel should never have been receiving guests during what appears to be open season on renovations, at least without proper disclosure. -------- Details (no need to read on if you believe above...) Not picked up from airport, bus too full, they did say first come first served, however... not possible to reserve a seat as we had tried, just depends on where your seat is on the plane, when luggage arrives, first out of airport etc... anyway taxi was only 100 rmb and was faster than the free bus, which avoided the checkin cues... Booked 2x club rooms, advertised as available, but on arrival told club facilities closed for renovation. Advertised as with swimming pool. In-room advice was that pool was closed, but could go to Westin next door (which may be the permanent arrangement, and no problem as such). Subsequent advice that Westin pool closed as well. Eventually offered use of another nearby hotel's facilities and a taxi to get there (for which minor kudos). Happy hour and breakfast meant to be included in club room rate, but told to go to lobby bar/restaurant instead. Lobby bar closed, heating in lobby turned off (temp around 16 degrees and staff all wearing jackets), lights out. Sent to restaurant to avail of 'club facilities'. Took over an hour to get first order completed... no cold beer, 'snacks' took for ever, 1x gin and tonic ordered four times before it arrived. Ordered dinner due to lack of options and suffered similar fate... arrived in room some time later with many, many thanks to Ms Ma. Hotel's second restaurant closed for renovation, again without prior disclosure. Asked why club rate applicable - no sensible response. Duty manager would not reduce cancellation charge below first night at full rate. Did offer us free room upgrade, but we felt leaving was the better option. Cancelled our booking on first night and will try another hotel, failing which will return to Beijing early. Many other Changbaishan Wanda resort facilities are closed at this time of year, without any transparency on hotel websites. Eg water park, hot spring, theatre.... only a handful of outside restaurants open. Thanks to Ms Ma, but cannot recommend this Sheraton, and remain dubious about Wanda Resort.

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4.0
28 ulasan
Luar biasa
13
Sangat bagus
7
Biasa
6
Buruk
1
Sangat buruk
1

Mobile528028
3 kontribusi
Sheraton is a 'no go' zone at the moment
Mei 2017 • Keluarga
All you need to know: Don't stay at the Sheraton (within Wanda Resort), Changbaishan, Jilin, PRC.
--------
One caveat: Ms Ma, Manager, tried to help when she heard all of what was going on. Unfortunately her efforts were too late to make up for front office manager's and various other shortcomings since our arrival. My view is the hotel should never have been receiving guests during what appears to be open season on renovations, at least without proper disclosure.
--------
Details (no need to read on if you believe above...)

Not picked up from airport, bus too full, they did say first come first served, however... not possible to reserve a seat as we had tried, just depends on where your seat is on the plane, when luggage arrives, first out of airport etc... anyway taxi was only 100 rmb and was faster than the free bus, which avoided the checkin cues...

Booked 2x club rooms, advertised as available, but on arrival told club facilities closed for renovation.

Advertised as with swimming pool. In-room advice was that pool was closed, but could go to Westin next door (which may be the permanent arrangement, and no problem as such). Subsequent advice that Westin pool closed as well. Eventually offered use of another nearby hotel's facilities and a taxi to get there (for which minor kudos).

Happy hour and breakfast meant to be included in club room rate, but told to go to lobby bar/restaurant instead. Lobby bar closed, heating in lobby turned off (temp around 16 degrees and staff all wearing jackets), lights out. Sent to restaurant to avail of 'club facilities'. Took over an hour to get first order completed... no cold beer, 'snacks' took for ever, 1x gin and tonic ordered four times before it arrived. Ordered dinner due to lack of options and suffered similar fate... arrived in room some time later with many, many thanks to Ms Ma. Hotel's second restaurant closed for renovation, again without prior disclosure.

Asked why club rate applicable - no sensible response. Duty manager would not reduce cancellation charge below first night at full rate. Did offer us free room upgrade, but we felt leaving was the better option. Cancelled our booking on first night and will try another hotel, failing which will return to Beijing early.

Many other Changbaishan Wanda resort facilities are closed at this time of year, without any transparency on hotel websites. Eg water park, hot spring, theatre.... only a handful of outside restaurants open.

Thanks to Ms Ma, but cannot recommend this Sheraton, and remain dubious about Wanda Resort.

Ditulis pada 27 Mei 2017
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Cathrene W
Shanghai, Cina91 kontribusi
Ski trip fun for beginners
Des 2016 • Keluarga
This resort is very well done. It is skiing made simple. Every hotel room booking includes 2 adult resort pass and 1 child under 12 pass for free. This pass allows for free equipment rental and acts as a ski pass. It also allows access to the indoor water park and other winter fun in the resort. The pass is an RFID tag and it scans for in and out. You can keep the same ski locker for the duration of your stay and keep the same ski boots and safety helmet. Poles and skis are picked up daily.
Ditulis pada 7 Januari 2017
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Tariq D
102 kontribusi
Best ski patrol service; No expert runs
Des 2016 • Keluarga
For an experienced skiier, it is nice to see almost no queues for the chairlifts and cable cars, and amusing to see the bunny slopes and magic carpets packed with adults. The "black" runs here would probably be blues in America or Europe, and the snow is kept in excellent condition with no moguls.

Best of all, I have to commend the ski patrol for what close care they take off skiiers from every corner, and how immediately they are there to help the (many) falling beginners. That level of coverage and service by ski patrol I have not seen anywhere else. The only reason I give this resort only 4 stars is the lack of more advanced runs and lack of group ski schools, especially for children or non-English speakers
Ditulis pada 29 Desember 2016
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

kong hean t
14 kontribusi
Skiing Dec 2016
Des 2016 • Keluarga
For beginners and intermediate. Very good beginners slopes. Excellent magic carpet.
No queues. Ski centre is good, but limited English speakers.
Not many English instructors, and costs 1300 yuan for 2 hours for my kids.

3 days will be sufficient as not that many runs. However when we were there, it was completely empty. Whole place for ourselves.

Give it a try. Not bad at all. I have skied Italy and Japan. My wife had done many more places and would still recommend this place.
Ditulis pada 19 Desember 2016
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

May588
Taipei, Taiwan20 kontribusi
Good for ski practice, don't expect scenery view.
Des 2016 • Pasangan
It has smooth show tracks, no surprise, good for people want to practice, unfortunately, there is no view whatsoever.

All the lifts have glass cover which is very good.

Most near-by restaurents are Northeastern Chinese Cuisine, very limited choices for western food. Eating in hotels are very expensive and not very tasteful.

Workers at the resort rarely speaks English, will be a problem for people do not speak Manderin. There is no english speaking ski class/trainers neither.
Ditulis pada 8 Desember 2016
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Bajabob7
San Diego, CA22 kontribusi
It gets the job done
Sep 2016 • Pasangan
Small airport, but it works. Don't expect much and you won't be disappointed. Only a handful of flights in and out each day, so if you miss your plane, you're screwed.
Ditulis pada 17 September 2016
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

BigAlAsia
Beijing, Cina23 kontribusi
Nice mountain.
Jan 2016 • Sendiri
I spent 2 days on the hill - they have great terrain - and if they opened up the tree sections this would be a serious contender to Japan (Niseko) - but not yet - the run all have barriers so almost impossible to duck a rope - and find a fun powder line - but you know it is there - it isn't busy ski hill - and the black runs are really advanced blue - I cruised every run 2 or 3 times - some really nice grooming - maybe because not many people venture to the top of the mountain so they don't get run off - it is super dry snow - and they were making snow while I was there - but want to try in the day after a big storm.

Given how easy it is to get here if you live in China - much more convenient than Japan - I would poach this on the weekends. My opinion - Don't waste your money on the premium brand - Sheraton / Westin - English is not spoken in any of the hotels easily - every problem was solved on mandarin - but everyone is really nice - and makes the adventure worth while!

Ditulis pada 24 Januari 2016
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Lars J
Hangzhou, Cina13 kontribusi
Very good skiing in China
Des 2015 • Keluarga
Stayed for skiing 3 days over Christmas.
Just want to state that everything here was above expectation.
Slopes, rental system, ski lifts, preparation. We were very satisfied here!
Ditulis pada 26 Desember 2015
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Novellali
Beijing10 kontribusi
Great Ski Resort
Des 2014 • Keluarga
If you are skiier, then the resort is a wonderful ski resort. However, there is limited restaurant for you to choose out of the hotel. Hence, it is pricey if you have all your meals in the 5 star hotels.
Ditulis pada 7 Januari 2015
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

Morphic
Changchun, Cina42 kontribusi
Very attractive development
Jul 2014 • Pasangan
Still in the process of completion but what has been completed so far looks to a very high standard and certainly the alpine lodge theme is carried out well throughout the complex. With some large names already established there such as Holiday Inn, Westin, Sheraton and the Hyatt there is a huge amount of investment from Wanda and their partners to make this a success. Geared towards alpine sports with numerous ski lifts and ski runs, it certainly was an enjoyable place to spend a few days even in the height of Summer. There is a good selection of restaurants (without the hotels own in-house offerings) from Chinese through to Korean and the ubiquitous trio of Pizza Hut, KFC and McDonalds to cater for most peoples' tastes.
A large fun area for kids and adults alike is well equipped and there is a large cinema complex as well as a concert hall within the village.
Overall it makes for a good base for exploring the rest of this amazing region.
Ditulis pada 14 Agustus 2014
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

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