The National Archives

The National Archives ulasan, Richmond

The National Archives
4.5
09:00-17:00
Selasa
09:00 - 19:00
Rabu
09:00 - 17:00
Kamis
09:00 - 19:00
Jumat
09:00 - 17:00
Sabtu
09:00 - 17:00
Tentang
Saran durasi
1-2 jam
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Sempurnakan daftar ini

4.5
160 ulasan
Luar biasa
99
Sangat bagus
46
Biasa
9
Buruk
3
Sangat buruk
3

juliewilson62
Lytham St Anne's, UK130 kontribusi
Mei 2022 • Pasangan
Today we paid our first visit to National Archives in Kew, as you walk it the place is very airy and bright. There is a caffe and a gallery also a book shop area.
On the first and second floors are the reading rooms , and although we did research before we came we had not ordered documents prior to our visit.
The process of obtaining a Readers card was very straight forward , on the production of passport and utility bill.
Ditulis pada 10 Mei 2022
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.

jrdh
542 kontribusi
Mar 2022 • Pasangan
We were on a walk along the Thames and stopped off here for lunch. The lunch was very good at their cafe, with good friendly service despite being quite busy. We had the special, chicken gyros, which was very tasty and good value. This was followed by a nice coffee. Overall a simple and no nonsense cafe. This may seem a surprising place to stop for lunch but we would recommend it.
Ditulis pada 1 April 2022
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Thank you very much for such a kind review, we are very glad you enjoyed your visit so much! We hope to see you at The National Archives again soon.
Ditulis pada 4 Mei 2022
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari TripAdvisor LLC.

Lee B
Barton-upon-Humber, UK64 kontribusi
Mar 2022 • Pasangan
Visited to make use of the access to the 1921 Census. We took our own devices and were able to connect to the WiFi with no problems. Once connected we were able to look up and save records very easily.

The staff were very helpful and friendly, both in the census room and in the Gift Shop. We also used the cafe which was a little pricey but served nice food and drinks.
Ditulis pada 14 Maret 2022
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Thank you for your kind review, we are very glad you enjoyed your visit! We hope to see you again at The National Archives soon.
Ditulis pada 5 Mei 2022
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari TripAdvisor LLC.

Eric_the_Bish
Plymouth, UK784 kontribusi
Jan 2022 • Sendiri
Fabulous service as I research WWII Royal Navy Chaplains. Deffo order documents in advance, and you can order more on arrival. Staff universally friendly and the cafe is great.
Ditulis pada 14 Januari 2022
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Thank you for your kind review, we are very glad you enjoyed your visit! We hope to see you again at The National Archives soon.
Ditulis pada 5 Mei 2022
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari TripAdvisor LLC.

Becky A
Taunton, UK22 kontribusi
Jun 2021
I was really looking forward to my first ever visit to The National Archive, sadly not a great time to visit due to the onerous Covid restrictions. Although it is reassuring to know that the building is 'Covid safe' - the instructions on their website not very clear and very frustrating that no one is able to answer the telephone. only offering a live chat which is a waste of time as they can't answer specific questions only sending out links which do not really help.

Once you are able to digest their instructions as to rules for entering the building - only to find on the actual day that the rules have changed and I found myself not even being allowed a clear plastic envelope to safely hold my ID documents i.e. my passport and driving licence. So when I needed to use their toilet, I was asked to put these items on a table in the public foyer and a member of staff would keep an eye on them as I had no where upon my person to put them!

Why they are unable to provide plastic bags I do not understand - or indeed allow the public, as per their website instructions to bring their own an A4 sized clear folder.

It is ridiculous to expect visitors not to be able to contain their important items safely upon their person! When I returned from the toilet, the person looking out for my belongings was no longer there and someone else apparently had been looking out for my things as well as dealing with members of the public - highly unsatisfactory and very unsettling, particularly for a first-time visitor who had been really looking forward to the experience. Ironically, no one checked my ID in the foyer only when I had my photograph taken for the reader's ticket.

Worst of all - the website stated you could bring in your own research within certain limits etc but on arrival was told this not permitted so all the things I wanted to research which of course, had had to be pre-ordered weeks before, I had no way of reference this as not prepared to have to leave my sheet of reference information in their locker!!!!

All in all, a wasted and disappointed trip , after travelling 3 hours to get there and waiting about 20 years to visit there and weeks of exacting preparation as per their website instructions - what a shambles!
Ditulis pada 20 Juni 2021
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Hello Becky, We are very sorry to hear that your day at The National Archives met neither your expectations nor the standard of service we strive to deliver. Feedback is key in improving visitor experience so thank you for letting us know, we take all comments on board. We have passed on your comments to the relevant people to prevent a similar situation happening again in the future. We hope you have a lovely day and that you visit us again soon. All the very best, The National Archives Team
Ditulis pada 9 September 2021
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari TripAdvisor LLC.

Wild Dog Safaris, East Africa LLC
Nairobi, Kenya57 kontribusi
Okt 2020
Glad the historic photos/reports during the May May period in Kenya weren’t destroyed. Impressed with their organization of photos/files and their availability.
Ditulis pada 30 April 2021
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lynjpowers
Warwick, UK45 kontribusi
Des 2019 • Pasangan
Were lucky enough to visit on 1st Sunday in December when visiting Kew Gardens too. Set in beautiful grounds even on a wintry day, looked inviting. Very welcoming staff. Records room not open but lovely coffee shop & seating area. Fabulous shop where I purchased a couple of extra Christmas gifts. Look forward to returning when in London again hopefully when Records Reading room is open.
Ditulis pada 15 Februari 2020
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Thank you for sharing your experience of our First Sundays. We're pleased to hear you enjoyed your time with us, and look forward to welcoming you back again. We will be running First Sundays from March-July in 2020, where our new exhibition, With Love, will be open. See you soon!
Ditulis pada 17 Februari 2020
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari TripAdvisor LLC.

sheepygold
london4.941 kontribusi
Jan 2020 • Teman
We came in here only for food as it was a convenient stopping place on our walk along the Thames. I had a very good vegetarian ciabatta which they heated up for me. My friends had meat pies with mushy peas and chips. Fish and chips looked popular with other diners. My ciabatta was reasonably priced but my Innocent apple juice was ridiculously expensive.
Ditulis pada 24 Januari 2020
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Ray C Z
Paola, Malta154 kontribusi
Des 2019
Very efficient and friendly service. Had not prebooked but was still able to register upon arrival and afterwards request and view specific documents (in this case maps) in a very well suited environment.
Ditulis pada 8 Desember 2019
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Thanks for leaving us such great feedback about your experience of registering for a reader's ticket. We hope you find everything you need and continue to enjoy visiting us during your research!
Ditulis pada 11 Desember 2019
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari TripAdvisor LLC.

Peter P
Andover, UK298 kontribusi
Nov 2019
We are quite frequent visitors to the National Archives, it is in our view an amazing place, Amazing records, great helpfull staff, easy to use however whatever you do avoid the poor overpriced food in the restuarant, the Cafe`s are ok, the day we went on offer in the restuarant was a tasteless sausage in a very dry bun with a silly little bit of dressing and a few chips, it was just tepid and tasteless and £8.50, i am writing this review as this is the third terrible experience of the restuarant since it changed to new providers and definately the last, without the restuarant the centre deserves five stars
Ditulis pada 15 November 2019
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari TripAdvisor LLC.
Thank you for the feedback Peter P. We're really pleased to hear our staff have been helpful and how amazing you find The National Archives! We're sorry you've not had a good experience at our restaurant. If you'd like to submit feedback to our caterers directly, they will welcome your comments via email: hospitality@nationalarchives.gov.uk
Ditulis pada 18 November 2019
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari TripAdvisor LLC.

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