Mazatlan Tours
4.5
06:00-17:00
Senin
06:00 - 17:00
Selasa
06:00 - 17:00
Rabu
06:00 - 17:00
Kamis
06:00 - 17:00
Jumat
06:00 - 17:00
Sabtu
06:00 - 15:00
Minggu
06:00 - 15:00
Tampilan layar penuh
Tentang
Mazatlan, Sinaloa, Meksiko
Penghargaan
Travellers' Choice
2023
Beri saran perbaikan untuk menyempurnakan tampilan kami.
Sempurnakan daftar iniMazatlan Tours
Pemesanan tidak tersedia di Tripadvisor
Anda ingin pilihan lain yang dapat dipesan sekarang juga?
Tampilkan pilihanBerkontribusi
4.5
396 ulasan
Luar biasa
302
Sangat bagus
47
Biasa
10
Buruk
11
Sangat buruk
26
Laurie W
1 kontribusi
Feb 2024 • Pasangan
There were 2 couples that traveled to Mazatlán and we booked private transportation to and from the airport. We had never traveled to Mazatlán before and were put at ease to find our transportation quickly and stress free. The return trip was just as stress free. Thank you Mazatlán Tours!!
Ditulis pada 15 Februari 2024
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.
LindaK1818
19 kontribusi
Feb 2024 • Pasangan
The Agave Distilled Factory and Salsa Combo Tour was outstanding David was very thorough in his explanations, and we learned so much.
We had a relaxing day, as well as a wonderful lunch. David was easy to contact and work with, and really helped us understand his culture. We would highly recommend David Maciel of Maciel Tours.
We had a relaxing day, as well as a wonderful lunch. David was easy to contact and work with, and really helped us understand his culture. We would highly recommend David Maciel of Maciel Tours.
Ditulis pada 10 Februari 2024
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.
Ashley L
1 kontribusi
Jan 2024 • Keluarga
AMAZING WELL WORTH EVERY PENNY YOU WILL NOT REGRET IT
SO BEAUTIFUL AND SO MUCH TO DO
Good food and drinks! Service is amazing! Lots of gifts to buy from sellers!
10/10 must do while in Mazatlán
SO BEAUTIFUL AND SO MUCH TO DO
Good food and drinks! Service is amazing! Lots of gifts to buy from sellers!
10/10 must do while in Mazatlán
Ditulis pada 31 Januari 2024
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Lyle P
Edmonton, Kanada88 kontribusi
Jan 2024 • Teman
Fantastic service. Our rep was at the airport on time and easy to find. He was really friendly and accommodating. One person in our group was hung up in Customs for awhile and he had no problems waiting for us. We will definitely use them again next time we are in Mazatlan
Ditulis pada 31 Januari 2024
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.
Captian
4 kontribusi
Jan 2024 • Pasangan
Stone Island Tour
I did not get my confirmation till last minute, the customer service was not helpful. The tour stated english and spanish, and it was not. They only spoke in spanish, we had no idea what was going on, what they were talking about, the rocks, the islands, all wasted on us. No idea what's happening. Someone managed to ask us what we wanted for the meal, but my spanish is very limited. The only time one of the tour guides attempted any english was when they wanted handouts for their school at which they found an interpeter. We're lucky we got to stone island and back, it was very confusing. I'd rather spend extra money and be put in with at least a few people who can speak english. This was a complete waste of money.
p.s. how the hell do you go kayaking in 4 foot waves? once again a little more information would of gone a long way.
I did not get my confirmation till last minute, the customer service was not helpful. The tour stated english and spanish, and it was not. They only spoke in spanish, we had no idea what was going on, what they were talking about, the rocks, the islands, all wasted on us. No idea what's happening. Someone managed to ask us what we wanted for the meal, but my spanish is very limited. The only time one of the tour guides attempted any english was when they wanted handouts for their school at which they found an interpeter. We're lucky we got to stone island and back, it was very confusing. I'd rather spend extra money and be put in with at least a few people who can speak english. This was a complete waste of money.
p.s. how the hell do you go kayaking in 4 foot waves? once again a little more information would of gone a long way.
Ditulis pada 28 Januari 2024
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Dear Captian_Sask,
Thank you for taking the time to share your feedback with us. Your input is invaluable as it helps us to continually improve the service we provide to our valued customers.
Upon reviewing your booking, we noted that it was made on January 18th for the tour scheduled on February 4th. We aim to send out confirmation tickets within 24-48 hours of booking, and your confirmation ticket was sent to you on January 20th, which falls within our standard timeframe.
Regarding the language spoken during the tour, we appreciate your understanding of the diverse language preferences of our guests. The Stone Island Tour aims to provide an authentic Mexican experience, which often includes a majority of Spanish-speaking participants. However, we understand that clear communication is essential for all our guests to fully enjoy the experience. We apologize if you felt left out due to the lack of English translation and assure you that we will work on improving our multilingual communication channels to cater to all participants.
Regarding the kayaking activity in 4-foot waves, we understand your concerns about safety and the need for clear information beforehand. We assure you that our priority is the safety and enjoyment of our guests, and we only conduct activities under safe conditions. We will review our pre-tour briefing procedures to provide clearer information about the activity and its suitability for different skill levels and conditions.
We want to assure you that your feedback has been taken seriously, and we are committed to making improvements based on your comments. We hope that you will consider joining us again on a future tour, where we will ensure that you have nothing but an amazing time. Please feel free to reach out to us directly, and we'll be happy to find the most suitable tour based on your interests.
Thank you again for your feedback, and we hope to have the opportunity to welcome you back soon.
Ditulis pada 13 Februari 2024
Tanggapan ini adalah opini subjektif dari perwakilan manajemen, bukan dari Tripadvisor LLC.
margie m
2 kontribusi
Jan 2024 • Pasangan
We went on the Blue Agave tour. The customer service representative was very communicative and responsive. Our tour guide, Suzana, was wonderful. Very knowledgeable and entertaining. She is amazing at remembering everyone’s names as well. We enjoyed being able to sample the tequila and being treated to a delicious local specialty for lunch. Would definitely recommend.
Ditulis pada 27 Januari 2024
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.
Shane F
1 kontribusi
Jan 2024 • Pasangan
Mazatlan Tours ruined our vacation. They cancelled our Temazcal adventure and never notified us. We found out after making multiple phone calls from the lobby where we were supposed to be met. Then they changed the time of the Whale Watching with only a few hours notice. This caused us to literally miss the boat. I would strongly recommend against using this company! Book the Whale trip with the provider directly "ONCA ECO EXPLORER"
Ditulis pada 8 Januari 2024
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Cheryl L
1 kontribusi
Des 2023 • Teman
This is my third time going to Stone Island with Mazatlan Tours. Everything is well organized and the lunch is delicious. Highly recommend.
Ditulis pada 19 Desember 2023
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jlkdcooper2023
Houston, TX2 kontribusi
Des 2023 • Keluarga
Fabulous catamaran trip. Crew was great. Drinks flowed and the lunch was good. Lots of things to do once we got to the beach. We rented two catamarans for a wedding party. I would definitely recommend this company. Very professional.
Ditulis pada 16 Desember 2023
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Angela A
Glasgow, UK2 kontribusi
Nov 2023 • Pasangan
We booked a catamaran cruise to Deer Island as we were arriving for the day in Mazatlan on a Royal Caribbean Cruise. We got a taxi no problem to the Harbour Masters Office and got checked in with no issues. We set sail just after 9.30am. We had a lovely sail along the coast and round to Deer Island whilst being served with the option of beer, cocktail and soft drinks with music playing in the background. Once on Deer Island there was a variety of water sports available ie Banana Boat, canoes, snorkelling and sun loungers with shade also the full bar service was available. We had a lovely relaxing few hours there and then lunch was served. Lovely boxed lunch containing Mexican chicken, salad, pasta, tortillas and fruit, all delicious. Afterwards we headed back to the harbour again sailing along the coast with a cocktail in hand - bliss. The crew were amazing so friendly and nothing was a problem for them. We returned to the harbour at approx 2.30pm and taxis were waiting so we got back to the ship with no issues and plenty of time to spare. All in all a great day and I would have no hesitations booking with Mazatlán Tours again. Thanks again for a great day! Angela & Andy (Glasgow, Scotland)
Ditulis pada 8 Desember 2023
Ulasan ini adalah opini subjektif dari anggota Tripadvisor, bukan dari Tripadvisor LLC. Tripadvisor melakukan pemeriksaan terhadap ulasan.
Roguez123
Edmonton, Kanada2 kontribusi
For the Shore Island Tour, where do you eat and drink? The name of the restaurant?
Thank you so much for contacting us! I'll be happy to help you with your concerns ;)!
I see that you're interested in the name of the restaurant for a Shore Island Tour, as we have different island trips, I kindly ask you to contact our team directly in order to provide you the correct details based on the exact tour you want to take.
To do that, you just need to look for Mazatlan Tours and we'll be glad to give you more details.
We'll be looking for you to contact us and help you in any way we can :D!!
Cateyes808
Maui, HI2 kontribusi
Hi..Is it safe to prepay? How do they know where to pick you up, as I have never been there and do not know where my cruise ship drops us off..thanks
Z4859BAjohnm
Long Beach, CA50 kontribusi
I concur with the others... we prepaid and it was safe and no problem. And finding the pickup location was not difficult at all. Usually you just follow the signs or those who are holding up the signs. They generally speak English and are waiting there for when the passengers get to port. Their bread-and-butter is working the cruise ship circuit so they generally have things well in hand for when passengers arrive.
Que veut dire Las Labradas excursion?
Johann&Sandra
8.376 kontribusi
Hi Gaetan, we do offer a Las Labradas excursion. You can use the "Website" link at the top of the page then you'll find it under Sightseeing. it's called "Private Ethnic Explorer".
Bob L
Calgary, Kanada748 kontribusi
We booked a tour with Pronatours and I would like do do a review of it. However, I cannot find the appropriate place for this review. Is Mazatlan tours related to Pronatours in any way?
Johann&Sandra
8.376 kontribusi
We have no relation with Pronatours, that is a very separate company.
Hope M
Rancho Bernardo
Just 3 of us. Would like to see divers. And central market. Is it best just to take taxi? Or do you offer shorter Tours? Maybe 2 hours. Coming in on cruise ship.
Johann&Sandra
8.376 kontribusi
Hola Hope! We're happy to help answer your questions.
Our City Tour will introduce you to the Cliff Divers and the Central Market, along with all the other sights and attractions of Mazatlan. The tour is 4 hours but that includes the pick-up at your hotel. Our Private City Tour is only 3 hours long, but that is pretty much the minimum time you'll need to see the sights and learn about Mazatlan.
You can make a reservations on our website by clicking the "website" link in the upper right portion of this page and clicking "Book It!" on the tour page of your choice, or also by calling us toll-free at the phone number shown on the page and we can assist you with your booking over the phone.
Have a wonderful time in Mazatlan!
Johann & Sandra
Loeta C
Edgewood, NM7 kontribusi
How much was your taxi city tour? Do you recommend a particular taxi company?
Thanks,
Loeta
Johann&Sandra
8.376 kontribusi
Our city tour is only $27.00 per person. You can see all the details on our website by clicking the "website" link at the top of the page.
Audrey W
Edinburgh, UK58 kontribusi
Hi,
Wondering how much a taxi from Mazatlan airport to Rui Emerald Bay would cost each way? Also should this be booked in advance or just turn up and go to a particular company/place?
Thanks Audrey
jennyfmead
Mead, WA30 kontribusi
Cost of taxi from airport to the Riu should be about $30-$35 USD. Get your taxi out front of the airport though, not from the hounds inside the airport. Booking for Mazatlan Tours is made by phone when you get there. They usually have groups going daily from the Brujha in Cerritos which is just around the corner from the Riu. The tour bus picks you up at the Riu too.
thawk77
Iowa City, IA5 kontribusi
Hi, do all vendors honor your discount card or is there every confusion on the discount card? FYI, we've already booked with Mazatlan Tours and will be seeing you soon.
Johann&Sandra
8.376 kontribusi
Hi Thawk77, the vendors on our list honor the discount card. Once in a great while a new employee may not have been informed of the card but if ever anyone doesn't you can give us a call or have them give us a call and we'll sort it out for you. Thanks for booking with us, we are so happy to have the opportunity to show you a great time in Mazatlan!